An investigation of the determinants of customer satisfaction

Tourism Analysis

Volumn 8, Issue 2-4, 2003, Pages 197-204

  Ekinci, Yuksel ^a  

^a UNIVERSITY OF SURREY   (United Kingdom)

Author keywords

Customer satisfaction; Overall attitude; Service quality; Structural equation modeling

Indexed keywords

EID: 84908079821     PISSN: 10835423     EISSN: 19433999     Source Type: Journal    
DOI: 10.3727/108354203774076724     Document Type: Article

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