메뉴 건너뛰기




Volumn 20, Issue 1, 2009, Pages 4-30

Development and empirical exploration of an extended model of intra-group conflict

Author keywords

Conflict management; Individual psychology; Internal conflict; Job satisfaction; Organizational culture; Team performance

Indexed keywords


EID: 67649363692     PISSN: 10444068     EISSN: None     Source Type: Journal    
DOI: 10.1108/10444060910931585     Document Type: Article
Times cited : (8)

References (122)
  • 1
    • 0030306784 scopus 로고    scopus 로고
    • Distinguishing the effects of functional and dysfunctional conflict on strategic decision making: resolving a paradox for top management teams
    • Amason, A.C. (1996), “Distinguishing the effects of functional and dysfunctional conflict on strategic decision making: resolving a paradox for top management teams”, Academy of Management Journal, Vol. 39, pp. 123-48.
    • (1996) Academy of Management Journal , vol.39 , pp. 123-148
    • Amason, A.C.1
  • 2
    • 0031521460 scopus 로고    scopus 로고
    • The effect of top management team size and interaction norms on cognitive and affective conflict
    • Amason, A.C. and Sapienza, H.J. (1997), “The effect of top management team size and interaction norms on cognitive and affective conflict”, Journal of Management, Vol. 23 No. 4, pp. 495-517.
    • (1997) Journal of Management , vol.23 , Issue.4 , pp. 495-517
    • Amason, A.C.1    Sapienza, H.J.2
  • 3
    • 0002197069 scopus 로고    scopus 로고
    • Cycles and synchrony: the temporal role of context in team behavior
    • Ancona, D.G. and Chong, C-L. (1998), “Cycles and synchrony: the temporal role of context in team behavior”, Research on Managing Groups and Teams, Vol. 2, pp. 33-48.
    • (1998) Research on Managing Groups and Teams , vol.2 , pp. 33-48
    • Ancona, D.G.1    Chong, C.-L.2
  • 4
    • 0003088427 scopus 로고    scopus 로고
    • Experimentation in social psychology
    • in Gilbert, D.T., Fiske, S.T. and Lindzey, G. (Eds), McGraw-Hill, New York, NY
    • Aronson, E., Wilson, T.D. and Brewer, M.B. (1998), “Experimentation in social psychology”, in Gilbert, D.T., Fiske, S.T. and Lindzey, G. (Eds), The Handbook of Social Psychology, Vol. 2, McGraw-Hill, New York, NY, pp. 99-143.
    • (1998) The Handbook of Social Psychology , vol.2 , pp. 99-143
    • Aronson, E.1    Wilson, T.D.2    Brewer, M.B.3
  • 5
    • 0036963415 scopus 로고    scopus 로고
    • Resolving the puzzle of productive and destructive conflict in culturally heterogeneous workgroups: a communication accommodation theory approach
    • Ayoko, O.B., Hartel, C.E.J. and Callan, V.J. (2002), “Resolving the puzzle of productive and destructive conflict in culturally heterogeneous workgroups: a communication accommodation theory approach”, International Journal of Conflict Management, Vol. 13 No. 2, pp. 165-95.
    • (2002) International Journal of Conflict Management , vol.13 , Issue.2 , pp. 165-195
    • Ayoko, O.B.1    Hartel, C.E.J.2    Callan, V.J.3
  • 6
    • 0001517414 scopus 로고    scopus 로고
    • Positive effects of conflict: insights from social cognition
    • in De Dreu, C.K.W. and Van de Vliert, E. (Eds), Sage, London
    • Baron, R.A. (1997), “Positive effects of conflict: insights from social cognition”, in De Dreu, C.K.W. and Van de Vliert, E. (Eds), Using Conflicts in Organizations, Sage, London, pp. 177-91.
    • (1997) Using Conflicts in Organizations , pp. 177-191
    • Baron, R.A.1
  • 7
    • 0003118273 scopus 로고    scopus 로고
    • Group emotion: a view from top and bottom
    • in Neale, M.A. and Mannix, E.A. (Eds), JAI Press, Stamford, CA
    • Barsade, S.G. and Gibson, D.R. (1998), “Group emotion: a view from top and bottom”, in Neale, M.A. and Mannix, E.A. (Eds), Research on Managing Groups and Teams, JAI Press, Stamford, CA, pp. 81-102.
    • (1998) Research on Managing Groups and Teams , pp. 81-102
    • Barsade, S.G.1    Gibson, D.R.2
  • 8
    • 0034339118 scopus 로고    scopus 로고
    • The collective construction of work group moods
    • Bartel, C.A. and Saavedra, R. (2000), “The collective construction of work group moods”, Administrative Science Quarterly, Vol. 45 No. 2, pp. 197-231.
    • (2000) Administrative Science Quarterly , vol.45 , Issue.2 , pp. 197-231
    • Bartel, C.A.1    Saavedra, R.2
  • 9
    • 0036228638 scopus 로고    scopus 로고
    • Integrative and distributive negotiation in small groups: effects of task structure, decision rule, and social motive
    • Beersma, B. and De Dreu, C.K.W. (2002), “Integrative and distributive negotiation in small groups: effects of task structure, decision rule, and social motive”, Organizational Behavior and Human Decision Processes, Vol. 87 No. 2, pp. 227-53.
    • (2002) Organizational Behavior and Human Decision Processes , vol.87 , Issue.2 , pp. 227-253
    • Beersma, B.1    De Dreu, C.K.W.2
  • 11
    • 0001090822 scopus 로고    scopus 로고
    • Measuring emotion: behavior, feeling, and psychology
    • in Lane, R.D. and Nadel, L. (Eds), Oxford University Press, Oxford
    • Bradley, M.M. and Lang, P.J. (2000), “Measuring emotion: behavior, feeling, and psychology”, in Lane, R.D. and Nadel, L. (Eds), Cognitive Neuroscience of Emotion, Oxford University Press, Oxford, pp. 242-76.
    • (2000) Cognitive Neuroscience of Emotion , pp. 242-276
    • Bradley, M.M.1    Lang, P.J.2
  • 12
    • 0000623830 scopus 로고
    • Social judgment theory and the analysis of interpersonal conflict
    • Brehmer, B. (1976), “Social judgment theory and the analysis of interpersonal conflict”, Psychological Bulletin, Vol. 83, pp. 985-1003.
    • (1976) Psychological Bulletin , vol.83 , pp. 985-1003
    • Brehmer, B.1
  • 13
    • 0001589490 scopus 로고
    • Prime theory: an integrated view of motivation and emotion
    • Buck, R. (1985), “Prime theory: an integrated view of motivation and emotion”, Psychological Review, Vol. 92 No. 3, pp. 389-413.
    • (1985) Psychological Review , vol.92 , Issue.3 , pp. 389-413
    • Buck, R.1
  • 14
    • 0015542643 scopus 로고
    • Individual differences multidimensional scaling of adjectives denoting feelings
    • Bush, L.E. (1973), “Individual differences multidimensional scaling of adjectives denoting feelings”, Journal of Personality and Social Psychology, Vol. 25, pp. 50-7.
    • (1973) Journal of Personality and Social Psychology , vol.25 , pp. 50-57
    • Bush, L.E.1
  • 15
    • 84993060860 scopus 로고    scopus 로고
    • The influence of organizational contexts and outcomes of anger expression in the workplace
    • paper presented at the Academy of Management Conference, Seattle, WA, August 1-6.
    • Callister, R., Gray, B., Schweitzer, M. and Tan, J-S. (2003), “The influence of organizational contexts and outcomes of anger expression in the workplace”, paper presented at the Academy of Management Conference, Seattle, WA, August 1-6.
    • (2003)
    • Callister, R.1    Gray, B.2    Schweitzer, M.3    Tan, J.-S.4
  • 16
    • 0037297725 scopus 로고    scopus 로고
    • Punctuated equilibrium and linear progression: toward a new understanding of group development
    • Chang, A., Bordia, P. and Duck, J. (2003), “Punctuated equilibrium and linear progression: toward a new understanding of group development”, Academy of Management Journal, Vol. 1, pp. 106-17.
    • (2003) Academy of Management Journal , vol.1 , pp. 106-117
    • Chang, A.1    Bordia, P.2    Duck, J.3
  • 18
    • 0040714629 scopus 로고    scopus 로고
    • Antecedents and effects of intergroup conflict in the nursing unit
    • unpublished doctoral dissertation, Commonwealth University, Richmond, VA.
    • Cox, K.B. (1998), “Antecedents and effects of intergroup conflict in the nursing unit”, unpublished doctoral dissertation, Commonwealth University, Richmond, VA.
    • (1998)
    • Cox, K.B.1
  • 20
    • 32944466272 scopus 로고    scopus 로고
    • Issues in evaluation model fit with missing data
    • Davey, A., Savla, J. and Luo, Z. (2005), “Issues in evaluation model fit with missing data”, Structural Equation Modeling, Vol. 12 No. 4, pp. 578-97.
    • (2005) Structural Equation Modeling , vol.12 , Issue.4 , pp. 578-597
    • Davey, A.1    Savla, J.2    Luo, Z.3
  • 21
    • 31744443178 scopus 로고    scopus 로고
    • When too little too much hurts: evidence for a curvilinear relationship between conflict and innovation in teams
    • De Dreu, C. (2006), “When too little too much hurts: evidence for a curvilinear relationship between conflict and innovation in teams”, Journal of Management, Vol. 32 No. 1, pp. 83-108.
    • (2006) Journal of Management , vol.32 , Issue.1 , pp. 83-108
    • De Dreu, C.1
  • 22
    • 0042829117 scopus 로고    scopus 로고
    • Task versus relationship conflict, team performance, and team member satisfaction: a meta-analysis
    • De Dreu, C.K.W. and Weingart, L.R. (2003), “Task versus relationship conflict, team performance, and team member satisfaction: a meta-analysis”, Journal of Applied Psychology, Vol. 88 No. 4, pp. 741-50.
    • (2003) Journal of Applied Psychology , vol.88 , Issue.4 , pp. 741-750
    • De Dreu, C.K.W.1    Weingart, L.R.2
  • 23
    • 29444448523 scopus 로고    scopus 로고
    • Non-conscious emotions
    • in Barrett, L.F., Niedenthal, P.M. and Winkielman, P. (Eds), The Guilford Press, New York, NY
    • De Gelder, B. (2005), “Non-conscious emotions”, in Barrett, L.F., Niedenthal, P.M. and Winkielman, P. (Eds), Emotion and Consciousness, The Guilford Press, New York, NY, pp. 123-49.
    • (2005) Emotion and Consciousness , pp. 123-149
    • De Gelder, B.1
  • 24
    • 84932719594 scopus 로고
    • Conflicts: productive and destructive
    • Deutsch, M. (1969), “Conflicts: productive and destructive”, Journal of Social Issues, Vol. 25, pp. 7-41.
    • (1969) Journal of Social Issues , vol.25 , pp. 7-41
    • Deutsch, M.1
  • 25
    • 0034133148 scopus 로고    scopus 로고
    • Creating hybrid team cultures: an empirical test of transnational team functioning
    • Earley, P.C. and Mosakowski, E. (2000), “Creating hybrid team cultures: an empirical test of transnational team functioning”, Academy of Management Journal, Vol. 43 No. 1, pp. 26-50.
    • (2000) Academy of Management Journal , vol.43 , Issue.1 , pp. 26-50
    • Earley, P.C.1    Mosakowski, E.2
  • 26
    • 0031528796 scopus 로고    scopus 로고
    • Conflict and strategic choice: how top management teams disagree
    • Eisenhardt, K.M., Kahwajy, J.L. and Bourgeois, L.J. III (1997), “Conflict and strategic choice: how top management teams disagree”, California Management Review, Vol. 39 No. 2, pp. 42-63.
    • (1997) California Management Review , vol.39 , Issue.2 , pp. 42-63
    • Eisenhardt, K.M.1    Kahwajy, J.L.2    Bourgeois, L.J.3
  • 27
  • 28
    • 0026927845 scopus 로고
    • Categorical perception of facial expressions
    • Etcoff, N.L. and Magee, J.J. (1992), “Categorical perception of facial expressions”, Cognition, Vol. 44 No. 3, pp. 227-40.
    • (1992) Cognition , vol.44 , Issue.3 , pp. 227-240
    • Etcoff, N.L.1    Magee, J.J.2
  • 29
    • 0002128598 scopus 로고    scopus 로고
    • Transworld Publications, London.
    • Fernandez-Armesto, F. (1997), Truth, Transworld Publications, London.
    • (1997) Truth
    • Fernandez-Armesto, F.1
  • 30
    • 0000889781 scopus 로고
    • Transmission of positive and negative feedback to subordinates: a laboratory investigation
    • Fisher, C.D. (1979), “Transmission of positive and negative feedback to subordinates: a laboratory investigation”, Journal of Applied Psychology, Vol. 64 No. 5, pp. 533-40.
    • (1979) Journal of Applied Psychology , vol.64 , Issue.5 , pp. 533-540
    • Fisher, C.D.1
  • 31
    • 0002717481 scopus 로고
    • Affect and social judgments: an introductory review
    • in Forgas, J.P. (Ed.), Pergamon, Oxford
    • Forgas, J.P. (1991), “Affect and social judgments: an introductory review”, in Forgas, J.P. (Ed.), Emotion and Social Judgments, Pergamon, Oxford, pp. 3-31.
    • (1991) Emotion and Social Judgments , pp. 3-31
    • Forgas, J.P.1
  • 32
    • 0348116948 scopus 로고    scopus 로고
    • What goes around comes around: the impact of personal conflict style on work conflict and stress
    • Friedman, R.A., Tidd, S.T., Currall, S.C. and Tsai, J.C. (2000), “What goes around comes around: the impact of personal conflict style on work conflict and stress”, International Journal of Conflict Management, Vol. 11 No. 1, pp. 32-55.
    • (2000) International Journal of Conflict Management , vol.11 , Issue.1 , pp. 32-55
    • Friedman, R.A.1    Tidd, S.T.2    Currall, S.C.3    Tsai, J.C.4
  • 33
    • 0003893572 scopus 로고
    • Cambridge University Press, New York, NY.
    • Frijda, N.H. (1986), The Emotions, 1st ed.,, Cambridge University Press, New York, NY.
    • (1986) The Emotions, 1st ed.
    • Frijda, N.H.1
  • 34
    • 0009296825 scopus 로고
    • Emotions require cognitions, even if simple ones
    • in Ekman, P. and Davidson, R.J. (Eds), Oxford University Press, Oxford
    • Frijda, N.H. (1993), “Emotions require cognitions, even if simple ones”, in Ekman, P. and Davidson, R.J. (Eds), The Nature of Emotion: Fundamental Questions, Oxford University Press, Oxford, pp. 197-202.
    • (1993) The Nature of Emotion: Fundamental Questions , pp. 197-202
    • Frijda, N.H.1
  • 35
    • 34547341251 scopus 로고    scopus 로고
    • Crossing the line(s): a dual threshold model of anger in organizations
    • Geddes, D. and Callister, R.R. (2007), “Crossing the line(s): a dual threshold model of anger in organizations”, Academy of Management Review, Vol. 32 No. 3, pp. 721-46.
    • (2007) Academy of Management Review , vol.32 , Issue.3 , pp. 721-746
    • Geddes, D.1    Callister, R.R.2
  • 36
    • 84993067365 scopus 로고
    • Time and transition in work teams toward a new model of group development
    • Gersick, C.J.G. (1988), “Time and transition in work teams toward a new model of group development”, Academy of Management Journal, Vol. 31 No. 1, pp. 9-42.
    • (1988) Academy of Management Journal , vol.31 , Issue.1 , pp. 9-42
    • Gersick, C.J.G.1
  • 37
    • 34250738371 scopus 로고    scopus 로고
    • The pivotal role of negative affect in understanding the effect of process conflict on group performance
    • in Neale, M. and Mannix, E. (Eds), JAI Press, Stamford, CT
    • Greer, L.L. and Jehn, K.A. (2007), “The pivotal role of negative affect in understanding the effect of process conflict on group performance”, in Neale, M. and Mannix, E. (Eds), Affect and Groups (Research on Managing Groups and Teams), JAI Press, Stamford, CT, pp. 21-45.
    • (2007) Affect and Groups (Research on Managing Groups and Teams) , pp. 21-45
    • Greer, L.L.1    Jehn, K.A.2
  • 38
    • 10344228702 scopus 로고
    • An analysis of conflict in decision-making groups
    • Guetzkow, H. and Gyr, J. (1954), “An analysis of conflict in decision-making groups”, Human Relations, Vol. 7, pp. 367-81.
    • (1954) Human Relations , vol.7 , pp. 367-381
    • Guetzkow, H.1    Gyr, J.2
  • 39
    • 0038612064 scopus 로고    scopus 로고
    • Thinking differently about context
    • in Neale, M.A. and Mannix, E.A. (Eds), JAI Press, Stamford, CT
    • Hackman, J.R. (1999), “Thinking differently about context”, in Neale, M.A. and Mannix, E.A. (Eds), Research on Managing Groups and Teams. Groups in Context, Vol. 2, JAI Press, Stamford, CT, pp. 233-47.
    • (1999) Research on Managing Groups and Teams. Groups in Context , vol.2 , pp. 233-247
    • Hackman, J.R.1
  • 40
    • 84970758710 scopus 로고
    • The design of work teams
    • in Lorsch, J.W. (Ed.), Prentice-Hall, London
    • Hackman, J.R. (1987), “The design of work teams”, in Lorsch, J.W. (Ed.), Handbook in Organizational Behavior, Prentice-Hall, London, pp. 315-42.
    • (1987) Handbook in Organizational Behavior , pp. 315-342
    • Hackman, J.R.1
  • 42
    • 84993097947 scopus 로고    scopus 로고
    • Demographic gaps and disintegration in factional groups: the case of joint venture management teams
    • paper presented at the Annual Meeting of the Academy of Management, Denver, CO, August.
    • Hambrick, D.C. and Li, J. (2003), “Demographic gaps and disintegration in factional groups: the case of joint venture management teams”, paper presented at the Annual Meeting of the Academy of Management, Denver, CO, August.
    • (2003)
    • Hambrick, D.C.1    Li, J.2
  • 43
    • 22944472837 scopus 로고
    • A review of scale development practices in the study of organizations
    • Hinkin, T.R. (1995), “A review of scale development practices in the study of organizations”, Journal of Management, Vol. 21 No. 5, pp. 967-88.
    • (1995) Journal of Management , vol.21 , Issue.5 , pp. 967-988
    • Hinkin, T.R.1
  • 44
    • 38349156574 scopus 로고    scopus 로고
    • The relationship between intra-group conflict, group size and work group effectiveness
    • unpublished doctoral dissertation, BI Norwegian School of Management, Oslo.
    • Hjert⊘, K.B. (2006), “The relationship between intra-group conflict, group size and work group effectiveness”, unpublished doctoral dissertation, BI Norwegian School of Management, Oslo.
    • (2006)
    • Hjert⊘, K.B.1
  • 45
    • 84993005056 scopus 로고    scopus 로고
    • Development and empirical exploration of a new model of intra-group conflict
    • paper presented at the Annual Meeting of the Academy of Management, Honolulu, Hawaii, August 5-10.
    • Hjert⊘, K.B. and Kuvaas, B. (2005), “Development and empirical exploration of a new model of intra-group conflict”, paper presented at the Annual Meeting of the Academy of Management, Honolulu, Hawaii, August 5-10.
    • (2005)
    • Hjert⊘, K.B.1    Kuvaas, B.2
  • 46
    • 33845739371 scopus 로고    scopus 로고
    • The concept of knowledge and how to measure it
    • Hunt, D.P. (2003), “The concept of knowledge and how to measure it”, Journal of Intellectual Capital, Vol. 4 No. 1, pp. 100-14.
    • (2003) Journal of Intellectual Capital , vol.4 , Issue.1 , pp. 100-114
    • Hunt, D.P.1
  • 47
    • 0009328777 scopus 로고    scopus 로고
    • Positive affect and decision making
    • in Goldstein, W.M. and Hogarth, R.M. (Eds), Cambridge University Press, Cambridge
    • Isen, A.M. (1997), “Positive affect and decision making”, in Goldstein, W.M. and Hogarth, R.M. (Eds), Research on Judgment and Decision Making, Cambridge University Press, Cambridge, pp. 509-36.
    • (1997) Research on Judgment and Decision Making , pp. 509-536
    • Isen, A.M.1
  • 48
    • 0033472994 scopus 로고    scopus 로고
    • How task and person conflict shape the role of positive interdependence in management teams
    • Janssen, O., De Vliert, E. and Veenstra, C. (1999), “How task and person conflict shape the role of positive interdependence in management teams”, Journal of Management, Vol. 25 No. 2, pp. 117-42.
    • (1999) Journal of Management , vol.25 , Issue.2 , pp. 117-142
    • Janssen, O.1    De Vliert, E.2    Veenstra, C.3
  • 49
    • 0003797824 scopus 로고
    • The impact of intra-group conflict on effectiveness: a multimethod examination of the benefits and detriments of conflict
    • unpublished doctoral dissertation, Northwestern University, Chicago, IL.
    • Jehn, K.A. (1992), “The impact of intra-group conflict on effectiveness: a multimethod examination of the benefits and detriments of conflict”, unpublished doctoral dissertation, Northwestern University, Chicago, IL.
    • (1992)
    • Jehn, K.A.1
  • 50
    • 0000043018 scopus 로고
    • Enhancing effectiveness: an investigation of advantages and disadvantages of value-based intra-group conflict
    • Jehn, K.A. (1994), “Enhancing effectiveness: an investigation of advantages and disadvantages of value-based intra-group conflict”, International Journal of Conflict Management, Vol. 5, pp. 223-38.
    • (1994) International Journal of Conflict Management , vol.5 , pp. 223-238
    • Jehn, K.A.1
  • 51
    • 84993016924 scopus 로고
    • A multi-method examination of the benefits and detriments of intra-group conflict
    • Jehn, K.A. (1995), “A multi-method examination of the benefits and detriments of intra-group conflict”, Administrative Science Quarterly, Vol. 40 No. 2, pp. 256-82.
    • (1995) Administrative Science Quarterly , vol.40 , Issue.2 , pp. 256-282
    • Jehn, K.A.1
  • 52
    • 0009251778 scopus 로고    scopus 로고
    • Affective and cognitive conflict in task groups: increasing performance through value-based intra-group conflict
    • in De Dreu, C.K.W. and Van de Vliert, E. (Eds), Sage, London
    • Jehn, K.A. (1997a), “Affective and cognitive conflict in task groups: increasing performance through value-based intra-group conflict”, in De Dreu, C.K.W. and Van de Vliert, E. (Eds), Using Conflicts in Organizations, Sage, London, pp. 87-101.
    • (1997) Using Conflicts in Organizations , pp. 87-101
    • Jehn, K.A.1
  • 53
    • 0031287459 scopus 로고    scopus 로고
    • A qualitative analysis of conflict types and dimensions in organizational groups
    • Jehn, K.A. (1997b), “A qualitative analysis of conflict types and dimensions in organizational groups”, Administrative Science Quarterly, Vol. 42 No. 3, pp. 530-58.
    • (1997) Administrative Science Quarterly , vol.42 , Issue.3 , pp. 530-558
    • Jehn, K.A.1
  • 54
    • 25444438183 scopus 로고    scopus 로고
    • Intra-group conflict in organizations: a contingency perspective on the conflict-outcome relationship
    • in Kramer, R.M. and Staw, B.M. (Eds), Elsevier Science, Oxford
    • Jehn, K. (2003), “Intra-group conflict in organizations: a contingency perspective on the conflict-outcome relationship”, in Kramer, R.M. and Staw, B.M. (Eds), Research in Organizational Behavior: An Annual Series of Analytical Essays and Critical Reviews, Vol. 25, Elsevier Science, Oxford, pp. 187-242.
    • (2003) Research in Organizational Behavior: An Annual Series of Analytical Essays and Critical Reviews , vol.25 , pp. 187-242
    • Jehn, K.1
  • 55
    • 0347486702 scopus 로고    scopus 로고
    • The influence of proportional and perceptual conflict composition on team performance
    • Jehn, K.A. and Chatman, J.A. (2000), “The influence of proportional and perceptual conflict composition on team performance”, International Journal of Conflict Management, Vol. 11 No. 1, pp. 56-74.
    • (2000) International Journal of Conflict Management , vol.11 , Issue.1 , pp. 56-74
    • Jehn, K.A.1    Chatman, J.A.2
  • 56
    • 0035591709 scopus 로고    scopus 로고
    • The dynamic nature of conflict: a longitudinal study of intra-group conflict and group performance
    • Jehn, K.A. and Mannix, E.A. (2001), “The dynamic nature of conflict: a longitudinal study of intra-group conflict and group performance”, Academy of Management Journal, Vol. 44 No. 2, pp. 238-52.
    • (2001) Academy of Management Journal , vol.44 , Issue.2 , pp. 238-252
    • Jehn, K.A.1    Mannix, E.A.2
  • 57
    • 0033479307 scopus 로고    scopus 로고
    • Why differences make a difference: a field study of diversity, conflict, and performance in workgroups
    • Jehn, K.A., Northcraft, G.B. and Neale, M.A. (1999), “Why differences make a difference: a field study of diversity, conflict, and performance in workgroups”, Administrative Science Quarterly, Vol. 44 No. 4, pp. 741-64.
    • (1999) Administrative Science Quarterly , vol.44 , Issue.4 , pp. 741-764
    • Jehn, K.A.1    Northcraft, G.B.2    Neale, M.A.3
  • 60
    • 0001743681 scopus 로고
    • The processes of causal attribution
    • Kelley, H.H. (1973), “The processes of causal attribution”, American Psychologist, Vol. 28 No. 2, pp. 107-28.
    • (1973) American Psychologist , vol.28 , Issue.2 , pp. 107-128
    • Kelley, H.H.1
  • 61
    • 33845608082 scopus 로고    scopus 로고
    • Sampling size planning for the standardized mean difference: accuracy in parameter estimation via narrow confidence intervals
    • Kelley, K. and Rauch, J.R. (2006), “Sampling size planning for the standardized mean difference: accuracy in parameter estimation via narrow confidence intervals”, Psychological Methods, Vol. 8 No. 3, pp. 363-85.
    • (2006) Psychological Methods , vol.8 , Issue.3 , pp. 363-385
    • Kelley, K.1    Rauch, J.R.2
  • 62
    • 0002722693 scopus 로고    scopus 로고
    • Social intelligence
    • in Sternberg, R. (Ed.), Cambridge University Press, New York, NY
    • Kihlstrom, J.F. and Cantor, N. (2000), “Social intelligence”, in Sternberg, R. (Ed.), Handbook of Human Intelligence, Cambridge University Press, New York, NY, pp. 359-79.
    • (2000) Handbook of Human Intelligence , pp. 359-379
    • Kihlstrom, J.F.1    Cantor, N.2
  • 63
    • 0002463533 scopus 로고    scopus 로고
    • Neural correlates of conscious emotional experience
    • in Lane, R.D. and Nadel, L. (Eds), Oxford University Press, Oxford
    • Lane, R.D. (2000), “Neural correlates of conscious emotional experience”, in Lane, R.D. and Nadel, L. (Eds), Cognitive Neuroscience of Emotion, Oxford University Press, Oxford, pp. 345-70.
    • (2000) Cognitive Neuroscience of Emotion , pp. 345-370
    • Lane, R.D.1
  • 64
    • 55449119333 scopus 로고
    • Thoughts on the relations between emotion and cognition
    • Lazarus, R.S. (1982), “Thoughts on the relations between emotion and cognition”, American Psychologist, Vol. 37, pp. 1019-24.
    • (1982) American Psychologist , vol.37 , pp. 1019-1024
    • Lazarus, R.S.1
  • 65
    • 0000849795 scopus 로고
    • On the primacy of cognition
    • Lazarus, R.S. (1984), “On the primacy of cognition”, American Psychologist, Vol. 37, pp. 124-9.
    • (1984) American Psychologist , vol.37 , pp. 124-129
    • Lazarus, R.S.1
  • 66
    • 0002173325 scopus 로고    scopus 로고
    • Cognitive-emotional interactions: listen to the brain
    • in Lane, R.D. and Nadel, L. (Eds), Oxford University Press, Oxford
    • LeDoux, J. (2000), “Cognitive-emotional interactions: listen to the brain”, in Lane, R.D. and Nadel, L. (Eds), Cognitive Neuroscience of Emotion, Oxford University Press, Oxford, pp. 129-55.
    • (2000) Cognitive Neuroscience of Emotion , pp. 129-155
    • LeDoux, J.1
  • 67
    • 0002450681 scopus 로고
    • Why study stereotype accuracy and inaccuracy?
    • in Lee, Y.-T., Jussim, L.J. and McCauley, C.R. (Eds), American Psychological Association, Washington, DC
    • Lee, Y.-T., Jussim, L.J. and McCauley, C.R. (1995), “Why study stereotype accuracy and inaccuracy?”, in Lee, Y.-T., Jussim, L.J. and McCauley, C.R. (Eds), Stereotype Accuracy, American Psychological Association, Washington, DC, pp. 3-27.
    • (1995) Stereotype Accuracy , pp. 3-27
    • Lee, Y.-T.1    Jussim, L.J.2    McCauley, C.R.3
  • 69
    • 85047669360 scopus 로고    scopus 로고
    • Principles and practice in reporting structural equation analyses
    • McDonald, R.P. and Ho, M.-H.R. (2002), “Principles and practice in reporting structural equation analyses”, Psychological Methods, Vol. 7 No. 1, pp. 64-82.
    • (2002) Psychological Methods , vol.7 , Issue.1 , pp. 64-82
    • McDonald, R.P.1    Ho, M.-H.R.2
  • 70
    • 84989463398 scopus 로고
    • Dialectic squared: a fundamental difference in perception on the meanings of some key concepts in social science
    • Mitroff, I.I. (1982), “Dialectic squared: a fundamental difference in perception on the meanings of some key concepts in social science”, Decision Sciences, Vol. 13, pp. 222-4.
    • (1982) Decision Sciences , vol.13 , pp. 222-224
    • Mitroff, I.I.1
  • 73
    • 0033247477 scopus 로고    scopus 로고
    • Exploring the black box: an analysis of task group diversity, conflict, and performance
    • Pelled, L.H., Eisenhardt, K.M. and Xin, K.R. (1999), “Exploring the black box: an analysis of task group diversity, conflict, and performance”, Administrative Science Quarterly, Vol. 44 No. 1, pp. 1-29.
    • (1999) Administrative Science Quarterly , vol.44 , Issue.1 , pp. 1-29
    • Pelled, L.H.1    Eisenhardt, K.M.2    Xin, K.R.3
  • 74
    • 0031519991 scopus 로고    scopus 로고
    • A directive leadership style in group decision making can be both virtue and vice: evidence from élite and experimental groups
    • Peterson, R.S. (1997), “A directive leadership style in group decision making can be both virtue and vice: evidence from élite and experimental groups”, Journal of Personality and Social Psychology, Vol. 72 No. 5, pp. 1107-21.
    • (1997) Journal of Personality and Social Psychology , vol.72 , Issue.5 , pp. 1107-1121
    • Peterson, R.S.1
  • 75
    • 0346973472 scopus 로고    scopus 로고
    • The dynamic relationship between performance feedback, trust, and conflict in groups: a longitudinal study
    • Peterson, R.S. and Behfar, K.J. (2003), “The dynamic relationship between performance feedback, trust, and conflict in groups: a longitudinal study”, Organizational Behavior and Human Decision Processes, Vol. 92, pp. 102-12.
    • (2003) Organizational Behavior and Human Decision Processes , vol.92 , pp. 102-112
    • Peterson, R.S.1    Behfar, K.J.2
  • 76
    • 33749510340 scopus 로고    scopus 로고
    • The interaction of emotion and cognition: insights from studies of the human amygdala
    • in Barrett, L.F., Niedenthal, P.M. and Winkielman, P. (Eds), The Guilford Press, New York, NY
    • Phelps, E.A. (2005), “The interaction of emotion and cognition: insights from studies of the human amygdala”, in Barrett, L.F., Niedenthal, P.M. and Winkielman, P. (Eds), Emotion and Consciousness, The Guilford Press, New York, NY, pp. 51-66.
    • (2005) Emotion and Consciousness , pp. 51-66
    • Phelps, E.A.1
  • 77
    • 0000600760 scopus 로고
    • Dimensions of conflict frame: disputant interpretations of conflict
    • Pinkley, R.L. (1990), “Dimensions of conflict frame: disputant interpretations of conflict”, Journal of Applied Psychology, Vol. 75, pp. 117-26.
    • (1990) Journal of Applied Psychology , vol.75 , pp. 117-126
    • Pinkley, R.L.1
  • 78
    • 21344485795 scopus 로고
    • Conflict frames of reference: implications for dispute processes and outcomes
    • Pinkley, R.L. and Northcraft, G.B. (1994), “Conflict frames of reference: implications for dispute processes and outcomes”, Academy of Management Journal, Vol. 37 No. 1, pp. 193-206.
    • (1994) Academy of Management Journal , vol.37 , Issue.1 , pp. 193-206
    • Pinkley, R.L.1    Northcraft, G.B.2
  • 79
    • 0036625172 scopus 로고    scopus 로고
    • Capitalizing on diversity: interpersonal congruence in small task groups
    • Polzer, J.T., Milton, L.P. and Swann, W.B. (2002), “Capitalizing on diversity: interpersonal congruence in small task groups”, Administrative Science Quarterly, Vol. 47 No. 2, pp. 296-324.
    • (2002) Administrative Science Quarterly , vol.47 , Issue.2 , pp. 296-324
    • Polzer, J.T.1    Milton, L.P.2    Swann, W.B.3
  • 80
    • 84986674927 scopus 로고
    • Reflections on organizational conflict
    • Pondy, L.R. (1992), “Reflections on organizational conflict”, Journal of Organizational Behavior, Vol. 13, pp. 257-61.
    • (1992) Journal of Organizational Behavior , vol.13 , pp. 257-261
    • Pondy, L.R.1
  • 81
    • 0001423134 scopus 로고
    • Measurement of organizational conflict
    • Rahim, A. (1983), “Measurement of organizational conflict”, Journal of General Psychology, Vol. 109, pp. 189-99.
    • (1983) Journal of General Psychology , vol.109 , pp. 189-199
    • Rahim, A.1
  • 84
    • 0032618234 scopus 로고    scopus 로고
    • On the bipolarity of positive and negative affect
    • Russell, J.A. and Carroll, J.M. (1999), “On the bipolarity of positive and negative affect”, Psychological Bulletin, Vol. 125 No. 1, pp. 3-28.
    • (1999) Psychological Bulletin , vol.125 , Issue.1 , pp. 3-28
    • Russell, J.A.1    Carroll, J.M.2
  • 85
    • 0006344165 scopus 로고
    • The function of emotions in behavioral systems: a systems theory analysis
    • in Plutchik, R. and Kellerman, H. (Eds), Academic Press, New York, NY
    • Scott, J.P. (1980), “The function of emotions in behavioral systems: a systems theory analysis”, in Plutchik, R. and Kellerman, H. (Eds), Emotion: Theory, Research, and Experience. Theories of Emotion, Vol. I, Academic Press, New York, NY, pp. 35-56.
    • (1980) Emotion: Theory, Research, and Experience. Theories of Emotion , vol.1 , pp. 35-56
    • Scott, J.P.1
  • 86
    • 0034131549 scopus 로고    scopus 로고
    • Task conflict and relationship conflict in top management teams: the pivotal role of intra-group trust
    • Simons, T.L. and Peterson, R.S. (2000), “Task conflict and relationship conflict in top management teams: the pivotal role of intra-group trust”, Journal of Applied Psychology, Vol. 85, pp. 102-11.
    • (2000) Journal of Applied Psychology , vol.85 , pp. 102-111
    • Simons, T.L.1    Peterson, R.S.2
  • 88
    • 0034345994 scopus 로고    scopus 로고
    • On the confluence of self-esteem maintenance mechanisms
    • Tesser, A. (2000), “On the confluence of self-esteem maintenance mechanisms”, Personality and Social Psychology Review, Vol. 4 No. 4, pp. 290-9.
    • (2000) Personality and Social Psychology Review , vol.4 , Issue.4 , pp. 290-299
    • Tesser, A.1
  • 89
    • 0000838995 scopus 로고
    • Effects of crisis orientation on managers' approach to controversy in decision making
    • Tjosvold, D. (1984), “Effects of crisis orientation on managers' approach to controversy in decision making”, Academy of Management Journal, Vol. 27 No. 1, pp. 130-9.
    • (1984) Academy of Management Journal , vol.27 , Issue.1 , pp. 130-139
    • Tjosvold, D.1
  • 90
    • 7044259653 scopus 로고
    • Implications of controversy research for management
    • Tjosvold, D. (1985), “Implications of controversy research for management”, Journal of Management, Vol. 11, pp. 21-37.
    • (1985) Journal of Management , vol.11 , pp. 21-37
    • Tjosvold, D.1
  • 91
    • 0000867134 scopus 로고
    • Effects of controversy within a cooperative or competitive context on organizational decision making
    • Tjosvold, D. and Deemer, D.K. (1980), “Effects of controversy within a cooperative or competitive context on organizational decision making”, Journal of Applied Psychology, Vol. 65, pp. 590-5.
    • (1980) Journal of Applied Psychology , vol.65 , pp. 590-595
    • Tjosvold, D.1    Deemer, D.K.2
  • 92
    • 0011120643 scopus 로고    scopus 로고
    • Constructive controversy and risk-taking for team innovation in China
    • paper presented at the annual meeting of the Academy of Management, Seattle, WA, August 5-8.
    • Tjosvold, D. and Yu, Z. (2002), “Constructive controversy and risk-taking for team innovation in China”, paper presented at the annual meeting of the Academy of Management, Seattle, WA, August 5-8.
    • (2002)
    • Tjosvold, D.1    Yu, Z.2
  • 95
    • 33747795248 scopus 로고    scopus 로고
    • ‘Mum effect’: principals' reluctance to submit negative feedback
    • Yariv, E. (2006), “‘Mum effect’: principals' reluctance to submit negative feedback”, Journal of Managerial Psychology, Vol. 21 No. 6, pp. 533-46.
    • (2006) Journal of Managerial Psychology , vol.21 , Issue.6 , pp. 533-546
    • Yariv, E.1
  • 96
    • 0000462099 scopus 로고    scopus 로고
    • Emotions
    • in Gilbert, D.T., Fiske, S.T. and Lindzey, G. (Eds), McGraw-Hill, New York, NY
    • Zajonc, R.B. (1998), “Emotions”, in Gilbert, D.T., Fiske, S.T. and Lindzey, G. (Eds), The Handbook of Social Psychology, Vol. 1, McGraw-Hill, New York, NY, pp. 591-632.
    • (1998) The Handbook of Social Psychology , vol.1 , pp. 591-632
    • Zajonc, R.B.1
  • 97
    • 0002677451 scopus 로고    scopus 로고
    • Affective and cognitive conflict in task groups: increasing performance through value-based intra-group conflict
    • in De Dreu, C.K.W. and Van Vliert, E. (Eds), Sage Publications, London
    • Amason, A.C. and Schweiger, D.M. (1997), “Affective and cognitive conflict in task groups: increasing performance through value-based intra-group conflict”, in De Dreu, C.K.W. and Van Vliert, E. (Eds), Using Conflict in Organizations, Sage Publications, London, pp. 101-16.
    • (1997) Using Conflict in Organizations , pp. 101-116
    • Amason, A.C.1    Schweiger, D.M.2
  • 98
    • 0002647761 scopus 로고
    • Conflict: an important dimension in successful management teams
    • Amason, A.C. and Thompson, K.R. (1995), “Conflict: an important dimension in successful management teams”, Organizational Dynamics, Vol. 24 No. 2, pp. 20-36.
    • (1995) Organizational Dynamics , vol.24 , Issue.2 , pp. 20-36
    • Amason, A.C.1    Thompson, K.R.2
  • 100
    • 0034337177 scopus 로고    scopus 로고
    • To your heart's content: a model of affective diversity in top management teams
    • Barsade, S.G., Ward, A.J., Turner, J.D.F. and Sonnenfeld, J.A. (2000), “To your heart's content: a model of affective diversity in top management teams”, Administrative Science Quarterly, Vol. 45 No. 4, pp. 802-37.
    • (2000) Administrative Science Quarterly , vol.45 , Issue.4 , pp. 802-837
    • Barsade, S.G.1    Ward, A.J.2    Turner, J.D.F.3    Sonnenfeld, J.A.4
  • 101
    • 0001069618 scopus 로고
    • Cognitive conflict and goal conflict effects on task performance
    • Cosier, R.A. and Rose, G. (1977), “Cognitive conflict and goal conflict effects on task performance”, Organizational Behavior and Human Performance, Vol. 49 No. 2, pp. 378-92.
    • (1977) Organizational Behavior and Human Performance , vol.49 , Issue.2 , pp. 378-392
    • Cosier, R.A.1    Rose, G.2
  • 103
    • 84904356170 scopus 로고    scopus 로고
    • Strategy as strategic decision making
    • Eisenhardt, K.M. (1999), “Strategy as strategic decision making”, Sloan Management Review, Vol. 40 No. 3, pp. 65-73.
    • (1999) Sloan Management Review , vol.40 , Issue.3 , pp. 65-73
    • Eisenhardt, K.M.1
  • 104
    • 0009296825 scopus 로고
    • Emotions require cognitions, even if simple ones
    • in Ekman, P. and Davidson, R.J. (Eds), Oxford University Press, Oxford
    • Frijda, N.H. (1993), “Emotions require cognitions, even if simple ones”, in Ekman, P. and Davidson, R.J. (Eds), The Nature of Emotion: Fundamental Questions, 2nd ed., Oxford University Press, Oxford, pp. 197-202.
    • (1993) The Nature of Emotion: Fundamental Questions, 2nd ed. , pp. 197-202
    • Frijda, N.H.1
  • 105
    • 84993707171 scopus 로고
    • What is an emotion?
    • James, W. (1884), “What is an emotion?”, Mind, Vol. 9, pp. 188-205.
    • (1884) Mind , vol.9 , pp. 188-205
    • James, W.1
  • 107
    • 0031318689 scopus 로고    scopus 로고
    • To agree or not to agree? The effects of value congruence, individual demographic dissimilarity, and conflict on workgroup outcomes
    • Jehn, K.A., Chadwick, C. and Thatcher, S. (1997), “To agree or not to agree? The effects of value congruence, individual demographic dissimilarity, and conflict on workgroup outcomes”, International Journal of Conflict Management, Vol. 8 No. 4, pp. 287-306.
    • (1997) International Journal of Conflict Management , vol.8 , Issue.4 , pp. 287-306
    • Jehn, K.A.1    Chadwick, C.2    Thatcher, S.3
  • 108
    • 0000420258 scopus 로고
    • Time, interaction and performance (TIP): a theory of groups
    • McGrath, J.E. (1991), “Time, interaction and performance (TIP): a theory of groups”, Small Group Research, Vol. 23, pp. 524-72.
    • (1991) Small Group Research , vol.23 , pp. 524-572
    • McGrath, J.E.1
  • 110
    • 84989463398 scopus 로고
    • Dialectic squared: a fundamental difference in perception on the meanings of some key concepts in social science
    • Mitroff, I.I. (1982), “Dialectic squared: a fundamental difference in perception on the meanings of some key concepts in social science”, Decision Sciences, Vol. 13, pp. 222-4.
    • (1982) Decision Sciences , vol.13 , pp. 222-224
    • Mitroff, I.I.1
  • 112
    • 84965901362 scopus 로고
    • Process and outcome expectations for the dialectical inquiry, devil's advocacy, and consensus techniques of strategic decision making
    • Priem, R.L. and Price, K.H. (1991), “Process and outcome expectations for the dialectical inquiry, devil's advocacy, and consensus techniques of strategic decision making”, Group and Organization Studies, Vol. 16, pp. 206-25.
    • (1991) Group and Organization Studies , vol.16 , pp. 206-225
    • Priem, R.L.1    Price, K.H.2
  • 113
    • 0011674581 scopus 로고
    • Some problems of consensus development
    • Riecken, H.W. (1952), “Some problems of consensus development”, Rural Sociology, Vol. 17, pp. 245-52.
    • (1952) Rural Sociology , vol.17 , pp. 245-252
    • Riecken, H.W.1
  • 115
    • 0002437452 scopus 로고
    • Group approaches for improving strategic decisions: a comparative analysis of dialectical inquiry, devil's advocacy, and consensus
    • Schweiger, D., Sandberg, D. and Ragan, J.W. (1986), “Group approaches for improving strategic decisions: a comparative analysis of dialectical inquiry, devil's advocacy, and consensus”, Academy of Management Journal, Vol. 29, pp. 51-71.
    • (1986) Academy of Management Journal , vol.29 , pp. 51-71
    • Schweiger, D.1    Sandberg, D.2    Ragan, J.W.3
  • 116
    • 0000868687 scopus 로고
    • Effects of the expert, devil's advocate, and dialectical inquiry: methods on prediction performance
    • Schwenk, C. and Cosier, R.A. (1980), “Effects of the expert, devil's advocate, and dialectical inquiry: methods on prediction performance”, Organizational Behavior and Human Performance, Vol. 26 No. 3, pp. 409-25.
    • (1980) Organizational Behavior and Human Performance , vol.26 , Issue.3 , pp. 409-425
    • Schwenk, C.1    Cosier, R.A.2
  • 118
    • 0002599759 scopus 로고
    • Cooperation theory, constructive controversy, and effectiveness: learning from crisis in team effectiveness and decision making
    • in Guzzo, R.A. and Salas, E. (Eds), Jossey-Bass, San Francisco, CA
    • Tjosvold, D. (1995), “Cooperation theory, constructive controversy, and effectiveness: learning from crisis in team effectiveness and decision making”, in Guzzo, R.A. and Salas, E. (Eds), Organizations, Jossey-Bass, San Francisco, CA, pp. 79-112.
    • (1995) Organizations , pp. 79-112
    • Tjosvold, D.1
  • 119
    • 0000315971 scopus 로고
    • Effects of social context on consensus and majority vote decision making
    • Tjosvold, D. and Field, R.H.G. (1983), “Effects of social context on consensus and majority vote decision making”, Academy of Management Journal, Vol. 26 No. 3, pp. 500-7.
    • (1983) Academy of Management Journal , vol.26 , Issue.3 , pp. 500-507
    • Tjosvold, D.1    Field, R.H.G.2
  • 120
    • 84986120036 scopus 로고    scopus 로고
    • The leader relationship: building teamwork with and among employees
    • Tjosvold, D. and Wong, A.S.H. (2000), “The leader relationship: building teamwork with and among employees”, Leadership & Organization Development Journal, Vol. 21 No. 7, pp. 350-4.
    • (2000) Leadership & Organization Development Journal , vol.21 , Issue.7 , pp. 350-354
    • Tjosvold, D.1    Wong, A.S.H.2
  • 121
    • 0000793786 scopus 로고
    • Effects of controversy and defensiveness on cognitive perspective-taking
    • Tjosvold, D., Johnson, D.W. and Fabrey, L. (1980), “Effects of controversy and defensiveness on cognitive perspective-taking”, Psychological Reports, Vol. 47, pp. 1043-53.
    • (1980) Psychological Reports , vol.47 , pp. 1043-1053
    • Tjosvold, D.1    Johnson, D.W.2    Fabrey, L.3
  • 122
    • 58149421884 scopus 로고
    • Developmental sequences in small groups
    • Tuckman, B.W. (1965), “Developmental sequences in small groups”, Psychological Bulletin, Vol. 63, pp. 384-99.
    • (1965) Psychological Bulletin , vol.63 , pp. 384-399
    • Tuckman, B.W.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.