메뉴 건너뛰기




Volumn 11, Issue 5, 2008, Pages 381-406

Information sharing and knowledge creation in online forums: The case of the Greek online forum 'DIALOGOI'

Author keywords

Idea generation; Information sharing; Knowledge creation; Social networks; Virtual forums

Indexed keywords

ACADEMIC RESEARCH; INFORMATION MANAGEMENT; INTERNET; SOCIAL NETWORK; TOURISM; VIRTUAL REALITY;

EID: 57349104073     PISSN: 13683500     EISSN: None     Source Type: Journal    
DOI: 10.1080/13683500802316006     Document Type: Article
Times cited : (43)

References (71)
  • 1
    • 18144370841 scopus 로고    scopus 로고
    • A problem shared: Following in the footsteps of Marriott and Ritz-Carlton
    • Anonymous
    • Anonymous (2005) A problem shared: Following in the footsteps of Marriott and Ritz-Carlton. Strategic Direction 21 (5), 15-17.
    • (2005) Strategic Direction , vol.21 , Issue.5 , pp. 15-17
  • 3
    • 0034101551 scopus 로고    scopus 로고
    • Performance of tourism partnerships: A focus on York
    • Augustyn, M. and Knowles, T. (2000) Performance of tourism partnerships: A focus on York. Tourism Management 21 (4), 341-351.
    • (2000) Tourism Management , vol.21 , Issue.4 , pp. 341-351
    • Augustyn, M.1    Knowles, T.2
  • 4
    • 0001927505 scopus 로고
    • Measuring and managing technological knowledge
    • Bohn, R. (1994) Measuring and managing technological knowledge. Sloan Management Review 36 (1), 61-73.
    • (1994) Sloan Management Review , vol.36 , Issue.1 , pp. 61-73
    • Bohn, R.1
  • 7
    • 33751409670 scopus 로고    scopus 로고
    • Tourism skills delivery: Sharing tourism knowledge online
    • Braun, P. and Hollick, M. (2006) Tourism skills delivery: Sharing tourism knowledge online. Education and Training 48 (8&9), 693-703.
    • (2006) Education and Training , vol.48 , Issue.8-9 , pp. 693-703
    • Braun, P.1    Hollick, M.2
  • 9
    • 84986174506 scopus 로고    scopus 로고
    • Managing orphan knowledge: Current Australasian best practice
    • Caddy, I. Guthrie and Petty, R.J. (2001) Managing orphan knowledge: Current Australasian best practice. Journal of Intellectual Capital 2 (4), 384-397.
    • (2001) Journal of Intellectual Capital , vol.2 , Issue.4 , pp. 384-397
    • Caddy, I.G.1    Petty, R.J.2
  • 10
    • 0037484330 scopus 로고    scopus 로고
    • Creating customer knowledge competence: Managing customer relationship management programs strategically
    • Campbell, A.J. (2003) Creating customer knowledge competence: Managing customer relationship management programs strategically. Industrial Marketing Management 32 (5), 375-383.
    • (2003) Industrial Marketing Management , vol.32 , Issue.5 , pp. 375-383
    • Campbell, A.J.1
  • 11
    • 0040370436 scopus 로고    scopus 로고
    • Hospitality management education in Greece: Overview and qualitative assessment
    • Christou, E. (1999) Hospitality management education in Greece: Overview and qualitative assessment. Tourism Management 20 (6), 683-691.
    • (1999) Tourism Management , vol.20 , Issue.6 , pp. 683-691
    • Christou, E.1
  • 12
    • 84970399849 scopus 로고
    • Culture and organisational learning
    • Cook, S. and Yannow, D. (1993) Culture and organisational learning. Journal of Management Enquiry 2 (4), 373-390.
    • (1993) Journal of Management Enquiry , vol.2 , Issue.4 , pp. 373-390
    • Cook, S.1    Yannow, D.2
  • 13
    • 30544454199 scopus 로고    scopus 로고
    • Knowledge management and tourism
    • Cooper, C. (2006) Knowledge management and tourism. Annals of Tourism Research 33 (1), 47-64.
    • (2006) Annals of Tourism Research , vol.33 , Issue.1 , pp. 47-64
    • Cooper, C.1
  • 16
    • 0003096022 scopus 로고
    • The coming of knowledge-based business
    • September
    • Davis, S. and Botkin, J. (1994) The coming of knowledge-based business. Harvard Business Review September, 165-170.
    • (1994) Harvard Business Review , pp. 165-170
    • Davis, S.1    Botkin, J.2
  • 18
  • 19
    • 33745325782 scopus 로고    scopus 로고
    • Synchronous web based communication using text as a means of enhancing discussion among school students
    • Fullick, P. (2006) Synchronous web based communication using text as a means of enhancing discussion among school students. Campus-Wide Information Systems 23 (3), 159-170.
    • (2006) Campus-Wide Information Systems , vol.23 , Issue.3 , pp. 159-170
    • Fullick, P.1
  • 20
    • 29144459632 scopus 로고    scopus 로고
    • Customer knowledge management in the travel industry
    • Gamble, P., Chalder, M. and Stone, M. (2001) Customer knowledge management in the travel industry. Journal of Vacation Marketing 7 (1), 83-91.
    • (2001) Journal of Vacation Marketing , vol.7 , Issue.1 , pp. 83-91
    • Gamble, P.1    Chalder, M.2    Stone, M.3
  • 21
    • 57349083897 scopus 로고    scopus 로고
    • Garrison, D.R. (2003) Cognitive presence for effective asynchronous online learning: The role of reflective inquiry, self-direction and metacognition. In J. Bourne and J.C. Moore (eds) Elements of Quality Online Education: Practice and Direction. 4 in the Sloan C Series, Needham, MA: The Sloan Consortium.
    • Garrison, D.R. (2003) Cognitive presence for effective asynchronous online learning: The role of reflective inquiry, self-direction and metacognition. In J. Bourne and J.C. Moore (eds) Elements of Quality Online Education: Practice and Direction. Volume 4 in the Sloan C Series, Needham, MA: The Sloan Consortium.
  • 22
    • 51149095301 scopus 로고    scopus 로고
    • The SECI model of knowledge creation: Some empirical shortcomings
    • F. McGrath and D. Remenyi eds, Oxford: Oxford University Press
    • Gourlay, S.N. (2003) The SECI model of knowledge creation: Some empirical shortcomings. In F. McGrath and D. Remenyi (eds) Fourth European Conference on Knowledge Management (pp. 377-85). Oxford: Oxford University Press.
    • (2003) Fourth European Conference on Knowledge Management , pp. 377-385
    • Gourlay, S.N.1
  • 23
    • 57349128162 scopus 로고    scopus 로고
    • Implementing a knowledge-based tourism marketing information system: The Illinois Tourism Network
    • Gretzel, U. and Fesenmaier, D.R. (2004) Implementing a knowledge-based tourism marketing information system: The Illinois Tourism Network. International Journal of Information Technology and Tourism 6 (4), 245-255.
    • (2004) International Journal of Information Technology and Tourism , vol.6 , Issue.4 , pp. 245-255
    • Gretzel, U.1    Fesenmaier, D.R.2
  • 24
    • 0035065647 scopus 로고    scopus 로고
    • Learning for sustainable development in tourism networks
    • Halme, M. (2001) Learning for sustainable development in tourism networks. Business Strategy and the Environment 10 (2), 100-114.
    • (2001) Business Strategy and the Environment , vol.10 , Issue.2 , pp. 100-114
    • Halme, M.1
  • 25
    • 1842482292 scopus 로고    scopus 로고
    • Understanding and analysing activity and learning in virtual communities
    • Henri, F. and Pudelko, B. (2003) Understanding and analysing activity and learning in virtual communities. Journal of Computer Assisted Learning 19 (4), 474-487.
    • (2003) Journal of Computer Assisted Learning , vol.19 , Issue.4 , pp. 474-487
    • Henri, F.1    Pudelko, B.2
  • 26
    • 0036783657 scopus 로고    scopus 로고
    • Repairing innovation defectiveness in tourism
    • Hjalager, A.-M. (2002) Repairing innovation defectiveness in tourism. Tourism Management 23 (5), 465-474.
    • (2002) Tourism Management , vol.23 , Issue.5 , pp. 465-474
    • Hjalager, A.-M.1
  • 27
    • 33847416965 scopus 로고    scopus 로고
    • Evaluating online conversation in an asynchronous learning environment: An application of Grice's cooperative principle
    • Ho, C.H. and Swan, K. (2007) Evaluating online conversation in an asynchronous learning environment: An application of Grice's cooperative principle. Internet and Higher Education 10 (1), 3-14.
    • (2007) Internet and Higher Education , vol.10 , Issue.1 , pp. 3-14
    • Ho, C.H.1    Swan, K.2
  • 29
    • 18144372953 scopus 로고    scopus 로고
    • Reviewing the knowledge management literature: Towards a taxonomy
    • Kakabadse, N., Kakabadse, A. and Kouzmin, A. (2003) Reviewing the knowledge management literature: Towards a taxonomy. Journal of Knowledge Management 7 (4), 75-91.
    • (2003) Journal of Knowledge Management , vol.7 , Issue.4 , pp. 75-91
    • Kakabadse, N.1    Kakabadse, A.2    Kouzmin, A.3
  • 30
    • 0032122356 scopus 로고    scopus 로고
    • Travel agents' destination recommendations
    • Klenosky, D.B and Gitelson, R. (1998) Travel agents' destination recommendations. Annals of Tourism Research 25 (3), 661-674.
    • (1998) Annals of Tourism Research , vol.25 , Issue.3 , pp. 661-674
    • Klenosky, D.B.1    Gitelson, R.2
  • 31
    • 0036838957 scopus 로고    scopus 로고
    • The role of tacit knowledge in innovation processes of small technology companies
    • Koskinen, K. and Vanharanta, H. (2002) The role of tacit knowledge in innovation processes of small technology companies. International Journal of Production Economics 80 (1), 57-64.
    • (2002) International Journal of Production Economics , vol.80 , Issue.1 , pp. 57-64
    • Koskinen, K.1    Vanharanta, H.2
  • 32
    • 85138954015 scopus 로고    scopus 로고
    • Cyberspace divide: Equality, agency and policy in the information society
    • B. Loader ed, New York and London: Routledge
    • Loader, B.D. (1998) Cyberspace divide: Equality, agency and policy in the information society. In B. Loader (ed.) Cyberspace Divide: Equality; Agency and Policy in the Information Society (pp. 3-16). New York and London: Routledge.
    • (1998) Cyberspace Divide: Equality; Agency and Policy in the Information Society , pp. 3-16
    • Loader, B.D.1
  • 33
    • 0035644080 scopus 로고    scopus 로고
    • Tacit knowledge and knowledge management: The keys to sustainable competitive advantage
    • Lubit, R. (2001) Tacit knowledge and knowledge management: The keys to sustainable competitive advantage. Organizational Dynamics 29 (3), 164-178.
    • (2001) Organizational Dynamics , vol.29 , Issue.3 , pp. 164-178
    • Lubit, R.1
  • 35
    • 57349128700 scopus 로고    scopus 로고
    • Millen, D.R. and Droy, S. (1999) Information Sharing in an Online Community of Journalists. Proceedings of Esprit i3 Workshop: Ethnography Studies in Real and Virtual Environments: Inhabited Information Spaces and Connected Communities, January 25-26, Edinburgh, UK.
    • Millen, D.R. and Droy, S. (1999) Information Sharing in an Online Community of Journalists. Proceedings of Esprit i3 Workshop: Ethnography Studies in Real and Virtual Environments: Inhabited Information Spaces and Connected Communities, January 25-26, Edinburgh, UK.
  • 38
    • 57349109760 scopus 로고    scopus 로고
    • Small firm strategic marketing alliances
    • Leeds Metropolitan University; Leeds
    • Morrison, A. (1996) Small firm strategic marketing alliances, IAHMS Spring Symposium, Leeds Metropolitan University; Leeds.
    • (1996) IAHMS Spring Symposium
    • Morrison, A.1
  • 42
    • 0000668295 scopus 로고    scopus 로고
    • From information processing to knowledge creation: A paradigm shift in business management
    • Nonaka, I., Umemoto, K. and Senoo, D. (1996) From information processing to knowledge creation: A paradigm shift in business management. Technology in Society 18 (2), 203-218.
    • (1996) Technology in Society , vol.18 , Issue.2 , pp. 203-218
    • Nonaka, I.1    Umemoto, K.2    Senoo, D.3
  • 45
    • 57349093623 scopus 로고    scopus 로고
    • Oslo Manual (2005) Guidelines for Collecting and Interpreting Innovation Data (3rd edn). Organisation for economic co-operation and development statistical office of the European Communities.
    • Oslo Manual (2005) Guidelines for Collecting and Interpreting Innovation Data (3rd edn). Organisation for economic co-operation and development statistical office of the European Communities.
  • 46
    • 85001651751 scopus 로고    scopus 로고
    • Cross-border destination management systems in the Alpine region - the role of knowledge networks on the example of AlpNet
    • Pechlaner, H., Abfalter, D. and Raich, F. (2002) Cross-border destination management systems in the Alpine region - the role of knowledge networks on the example of AlpNet. Journal of Quality Assurance in Hospitality and Tourism 3 (3&4), 89-107.
    • (2002) Journal of Quality Assurance in Hospitality and Tourism , vol.3 , Issue.3-4 , pp. 89-107
    • Pechlaner, H.1    Abfalter, D.2    Raich, F.3
  • 48
    • 0002007537 scopus 로고    scopus 로고
    • Knowledge management: A strategic agenda
    • Quintas, P., Lefrere, P. and Jones, G. (1997) Knowledge management: A strategic agenda. Long Range Planning 30 (3), 385-391.
    • (1997) Long Range Planning , vol.30 , Issue.3 , pp. 385-391
    • Quintas, P.1    Lefrere, P.2    Jones, G.3
  • 49
    • 0033318931 scopus 로고    scopus 로고
    • Supporting collaborative process knowledge management in new product development teams
    • Ramesh, B. and Tiwana, A. (1999) Supporting collaborative process knowledge management in new product development teams. Decision Support Systems 27 (2), 213-235.
    • (1999) Decision Support Systems , vol.27 , Issue.2 , pp. 213-235
    • Ramesh, B.1    Tiwana, A.2
  • 51
    • 10244275408 scopus 로고    scopus 로고
    • Developing a knowledge management approach to tourism research
    • Geneva: A World Trade Organization Themis Publication
    • Ruhanen, L. and Cooper, C. (2003a) Developing a knowledge management approach to tourism research. Tedqual (pp. 9-13). Geneva: A World Trade Organization Themis Publication.
    • (2003) Tedqual , pp. 9-13
    • Ruhanen, L.1    Cooper, C.2
  • 52
    • 57349154883 scopus 로고    scopus 로고
    • The Use of Strategic Visioning to Enhance Local Tourism Planning in Periphery Communities
    • December 8-11, Hamilton, New Zealand: The University of Waikato
    • Ruhanen, L. and Cooper, C. (2003b) The Use of Strategic Visioning to Enhance Local Tourism Planning in Periphery Communities. Proceedings of the Taking Tourism to the Limits Conference, December 8-11, Hamilton, New Zealand: The University of Waikato.
    • (2003) Proceedings of the Taking Tourism to the Limits Conference
    • Ruhanen, L.1    Cooper, C.2
  • 55
    • 85006679601 scopus 로고    scopus 로고
    • Investigating the factors determining e-learning effectiveness in tourism and hospitality education
    • Sigala, M. (2004a) Investigating the factors determining e-learning effectiveness in tourism and hospitality education. Journal of Hospitality & Tourism Education 16 (2), 11-21.
    • (2004) Journal of Hospitality & Tourism Education , vol.16 , Issue.2 , pp. 11-21
    • Sigala, M.1
  • 56
    • 34249938647 scopus 로고    scopus 로고
    • Collaborative supply chain management in the airline sector: The role of Global Distribution Systems (GDS)
    • Sigala, M. (2004b) Collaborative supply chain management in the airline sector: The role of Global Distribution Systems (GDS). Advances in Hospitality and Leisure 1 (1), 103-121.
    • (2004) Advances in Hospitality and Leisure , vol.1 , Issue.1 , pp. 103-121
    • Sigala, M.1
  • 57
    • 22944476762 scopus 로고    scopus 로고
    • Integrating customer relationship management in hotel operations: Managerial and operational implications
    • Sigala, M. (2005a) Integrating customer relationship management in hotel operations: Managerial and operational implications. International Journal of Hospitality Management 24 (3), 391-413.
    • (2005) International Journal of Hospitality Management , vol.24 , Issue.3 , pp. 391-413
    • Sigala, M.1
  • 59
    • 34547203062 scopus 로고    scopus 로고
    • Improving performance through tacit knowledge externalization and utilization: Preliminary findings from Greek hotels
    • Sigala, M. and Chalkiti, K. (2007a) Improving performance through tacit knowledge externalization and utilization: Preliminary findings from Greek hotels. International Journal of Productivity & Performance Management 56 (5&6), 456-483.
    • (2007) International Journal of Productivity & Performance Management , vol.56 , Issue.5-6 , pp. 456-483
    • Sigala, M.1    Chalkiti, K.2
  • 60
    • 33947279394 scopus 로고    scopus 로고
    • New service development: Preliminary findings on process development and assessment from the Greek hotels
    • Sigala, M. and Chalkiti, K. (2007b) New service development: Preliminary findings on process development and assessment from the Greek hotels. Advances in Hospitality and Leisure 3 (1), 131-153.
    • (2007) Advances in Hospitality and Leisure , vol.3 , Issue.1 , pp. 131-153
    • Sigala, M.1    Chalkiti, K.2
  • 62
    • 3042534060 scopus 로고    scopus 로고
    • The impact on learning of an asynchronous active learning course format
    • Spiceland, J. and Hawkins, C. (2002) The impact on learning of an asynchronous active learning course format. Journal of Asynchronous Learning Networks 6 (1), 68-75.
    • (2002) Journal of Asynchronous Learning Networks , vol.6 , Issue.1 , pp. 68-75
    • Spiceland, J.1    Hawkins, C.2
  • 63
    • 0037307733 scopus 로고    scopus 로고
    • Innovation strategies and technology for experience based tourism
    • Stamboulis, Y. and Skayannis, P. (2003) Innovation strategies and technology for experience based tourism. Tourism Management 24 (1), 35-43.
    • (2003) Tourism Management , vol.24 , Issue.1 , pp. 35-43
    • Stamboulis, Y.1    Skayannis, P.2
  • 64
    • 0033097705 scopus 로고    scopus 로고
    • Deconstructing knowledge management
    • Streatfield, D. and Wilson, T.D. (1999) Deconstructing knowledge management. Aslib Proceedings 51 (3), 67-71.
    • (1999) Aslib Proceedings , vol.51 , Issue.3 , pp. 67-71
    • Streatfield, D.1    Wilson, T.D.2
  • 65
    • 0000994347 scopus 로고    scopus 로고
    • Designing and implementing news services: The challenges of integrating service systems
    • Tax, S. and Stuart, I. (1997) Designing and implementing news services: The challenges of integrating service systems. Journal of Retailing 73 (1), 105-134.
    • (1997) Journal of Retailing , vol.73 , Issue.1 , pp. 105-134
    • Tax, S.1    Stuart, I.2
  • 68
    • 0031176029 scopus 로고    scopus 로고
    • Knowledge management: Where did it come from and where will it go?
    • Wiig, K.M. (1997) Knowledge management: Where did it come from and where will it go? Expert Systems with Applications 13 (1), 1-14.
    • (1997) Expert Systems with Applications , vol.13 , Issue.1 , pp. 1-14
    • Wiig, K.M.1
  • 69
    • 33745306434 scopus 로고    scopus 로고
    • Intelligent discussion boards: Promoting deep conversations in asynchronous discussion boards through synchronous support
    • Wijekumar, K. and Spielvogel, J. (2006) Intelligent discussion boards: Promoting deep conversations in asynchronous discussion boards through synchronous support. Campus-wide Information Systems 23 (3), 221-232.
    • (2006) Campus-wide Information Systems , vol.23 , Issue.3 , pp. 221-232
    • Wijekumar, K.1    Spielvogel, J.2
  • 70
    • 33847405239 scopus 로고    scopus 로고
    • Meaningful interaction in web-based learning: A social constructivist interpretation
    • Woo, Y. and Reeves, T. (2007) Meaningful interaction in web-based learning: A social constructivist interpretation. The Internet and Higher Education 10 (1), 15-25.
    • (2007) The Internet and Higher Education , vol.10 , Issue.1 , pp. 15-25
    • Woo, Y.1    Reeves, T.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.