Customer knowledge management in the travel industry

Journal of Vacation Marketing

Volumn 7, Issue 1, 2001, Pages 83-91

  Gamble, Paul ^a   Chalder, Melanie ^a   Stone, Merlin ^a  

^a UNIVERSITY OF SURREY   (United Kingdom)

Author keywords

customer relationship management; Databases; knowledge management; travel

Indexed keywords

EID: 29144459632     PISSN: 13567667     EISSN: 14791870     Source Type: Journal    
DOI: 10.1177/135676670100700108     Document Type: Article

References (0)