Influences of IT substitutes and user experience on post-adoption user switching: An empirical investigation

Journal of the American Society for Information Science and Technology

Volumn 59, Issue 13, 2008, Pages 2115-2132

  Ye, Chen ^a   Seo, DongBack ^b   Desouza, Kevin C ^c   Sangareddy, Sridhar Papagari ^a   Jha, Sanjeev ^a  

^a UNIVERSITY OF ILLINOIS AT CHICAGO   (United States)

^b UNIVERSITY OF GRONINGEN   (Netherlands)

^c UNIVERSITY OF WASHINGTON   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ADOPTION BEHAVIORS; CONSUMER BEHAVIORS; EMPIRICAL INVESTIGATIONS; FIELD DATUMS; INFORMATION TECHNOLOGY PRODUCTS; INTERNET EXPLORERS; IT PRODUCTS; MICROSOFT; MOZILLA FIREFOX; ONLINE USERS; PERCEIVED EASE OF USES; RESEARCH MODELS; SWITCHING BEHAVIORS; TO SWITCHES; USER BEHAVIORS; USER EXPERIENCES; USER SATISFACTIONS;

BEHAVIORAL RESEARCH; EXPOSURE CONTROLS; HUMAN COMPUTER INTERACTION; INFORMATION TECHNOLOGY; SEMANTIC WEB; SWITCHING;

WEB BROWSERS;

EID: 55349099170     PISSN: 15322882     EISSN: 15322890     Source Type: Journal    
DOI: 10.1002/asi.20921     Document Type: Article

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