Technology features as triggers for sensemaking

Academy of Management Review

Volumn 24, Issue 3, 1999, Pages 472-488

  Griffith, Terri L ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0033247577     PISSN: 03637425     EISSN: None     Source Type: Journal    
DOI: 10.5465/AMR.1999.2202132     Document Type: Article

References (66)

1. Associated Press. 1997. Company recalls chocolate with genetically altered soybeans. Associated Press release.
2. Attewell, P. 1992. Technology diffusion and organizational learning: The case of business computing. Organization Science, 3: 1-19.
3. Barley, S. 1990. The alignment of technology and structure through roles and networks. Administrative Science Quarterly, 35: 61-103.
4. Barley, S. R. 1986. Technology as an occasion for structuring: Evidence from observations of CT scanners and the social order of radiology departments. Administrative Science Quarterly, 31: 78-108.
5. Chin, W. W., Gopal, A., & Salisbury, W. D. 1997. Advancing the theory of adaptive structuration: The development of a scale to measure faithfulness of appropriation. Information Systems Research, 8: 342-367.
6. Cohen, M. D., March, J. G., & Olsen, J. P. 1972. A garbage can model of organizational choice. Administrative Science Quarterly, 17: 1-15.
7. Committee on Education and Labor. 1991. Hearing on H.R. 1218, The Privacy for Consumers and Workers Act (Serial No. 102-57). Washington, DC: U.S. House of Representatives.
8. Connolly, T., Jessup, L. M., & Valacich, J. S. 1990. Effects of anonymity and evaluative tone on idea generation in computer-mediated groups. Management Science, 36: 689-703.
9. Culnan, M. J., & Marcus, M. L. 1987. Information technologies. In F. M. Jablin, L. L. Putnam, K. H. Roberts, & L. W. Porter (Eds.), Handbook of organizational communication: 420-443. Newbury Park, CA: Sage.
10. Davis, G. B. 1997. Personal productivity with information technology. New York: McGraw-Hill.
11. Dean, J. W., Jr., Yoon, S. J., & Susman, G. I. 1992. Advanced manufacturing technology and organization structure: Empowerment or subordination? Organization Science, 3: 203-229.
12. DeSanctis, G., & Poole, M. S. 1994. Capturing the complexity in advanced technology use: Adaptive structuration theory. Organization Science, 5: 121-147.
13. Dutton, J. E., & Dukerich, J. M. 1991. Keeping an eye on the mirror: The role of image and identity in organizational adaptation. Academy of Management Journal, 34: 517-554.
14. Fiol, C. M. 1994. Consensus, diversity, and learning in organizations. Organization Science, 5: 403-420.
15. Fiske, S. T., & Taylor, S. E. 1991. Social cognition (2nd ed.). New York: McGraw-Hill.
16. Garner, W. R. 1978. Aspects of a stimulus: Features, dimensions, and configurations. In E. Rosch & B. B. Lloyd (Eds.), Cognition and categorization: 99-121. New York: Wiley.
17. Garud, R., & Rappa, M. A. 1994. A socio-cognitive model of technology evolution: The case of cochlear implants. Organization Science, 5: 344-362.
18. Gioia, D. A., & Chittipeddi, K. 1991. Sensemaking and sensegiving in strategic change initiation. Strategic Management Journal, 12: 433-448.
19. Goltz, S. M. 1992. A sequential learning analysis of decisions in organizations to escalate investments despite continuing costs or losses. Journal of Applied Behavior Analysis, 25: 561-574.
20. Greenpeace. 1996. Greenpeace report - not ready for Roundup. http://greenpeace.org/∼usa/reports/biodiversity/roudup/roundup.html.
21. Griffith, T. L. 1996. Negotiating successful technology implementation: A motivation perspective. Journal of Engineering and Technology Management, 13: 29-53.
22. Griffith, T. L., & Northcraft, G. B. 1993. Promises, pitfalls, and paradox: Cognitive elements in the implementation of new technology. Journal of Managerial Issues, 5: 465-482.
23. Griffith, T. L., & Northcraft, G. B. 1994. Distinguishing between the forest and the trees: Media, features, and methodology in electronic communication research. Organization Science, 5: 272-285.
24. Griffith, T. L., & Northcraft, G. B. 1996. Cognitive elements in the implementation of new technology: Can less information provide more benefits? Management Information Systems Quarterly, 20: 99-110.
25. Gustafson, J. 1994. Computer-aided design? Selecting and filling users' needs. Asterisk, 18: 42-44.
26. Huber, G. P., & Daft, R. L. 1987. The information environments of organizations. In F. M. Jablin, L. L. Putnam, K. H. Roberts, & L. W. Porter (Eds.), Handbook of organizational communication: An interdisciplinary perspective: 130-164. Newbury Park, CA: Sage.
27. Isabella, L. A. 1990. Evolving interpretations as a change unfolds: How managers construe key organizational events. Academy of Management Journal, 33: 7-41.
28. James, W. 1890. Principles of psychology. New York: Holt.
29. Johnson, M. D., Lehmann, D. R., Fornell, C., & Horne, D. R. 1992. Attribute abstraction, feature-dimensionality, and the scaling of product similarities. International Journal of Research in Marketing, 9: 131-147.
30. Kardes, F. R. 1994. Consumer judgment and decision processes. In R. S. Wyer, Jr., & T. K. Srull (Eds.), Handbook of social cognition: 398-466. Hillsdale, NJ: Lawrence Erlbaum Associates.
31. Kessler, A. J. 1995. It's not a bug, it's a feature. Forbes, 155(4): 192.
32. Kiesler, S., & Sproull, L. 1982. Managerial response to changing environments: Perspectives on problem sensing from social cognition. Administrative Science Quarterly, 27: 548-570.
33. Klein, K. J., & Sorra, J. P. 1996. The challenge of innovation implementation. Academy of Management Review, 21: 1055-1080.
34. Leonard-Barton, D. 1988. Implementation as mutual adaptation of technology and organization. Research Policy, 17: 251-267.
35. Lind, M. R., & Zmud, R. W. 1991. The influence of a convergence in understanding between technology providers and users on information technology innovativeness. Organization Science, 2: 195-217.
36. Louis, M. R., & Sutton, R. I. 1991. Switching cognitive gears: From habits of mind to active thinking. Human Relations, 44: 55-76.
37. MacMillan, I. C., & McGrath, R. G. 1996. Discover your products' hidden potential. Harvard Business Review, 74(May-June): 58-73.
38. Majeski, T. 1995. Twin cities erupt in disagreement about MRIs. Knighf-Ridder/Tribune Business News, June 19.
39. March, J. G. 1971. The technology of foolishness. Civil o konomen, 18: 69-81.
40. March, J. G., & Simon, H. A. 1958. Organizations. New York: Wiley.
41. Meindl, J. R., Stubbart, C., & Porac, J. F. 1994. Cognition within and between organizations: Five key questions. Organization Science, 5: 289-293.
42. Mills, C. W. 1940. Situated actions and vocabularies of motive. American Sociological Review, 5: 904-913.
43. Nass, C., & Mason, L. 1990. On the study of technology and task: A variable-based approach. In J. Fulk & C. Steinfield (Eds.), Organizations and communication technology: 46-67. Newbury Park, CA: Sage.
44. Orlikowski, W. J. 1992. The duality of technology: Rethinking the concept of technology in organizations. Organization Science, 3: 398-427.
45. Orlikowski, W. J., & Gash, D. C. 1994. Technological frames: Making sense of information technology in organizations. ACM Transactions on Information Systems, 12: 174-207.
46. Orlikowski, W. J., Yates, J., Okamura, K., & Fujimoto, M. 1995. Shaping electronic communication: The metastructuring of technology in the context of use. Organization Science, 6: 423-444.
47. Pasmore, W. A., & Sherwood, J. J. 1978. Sociotechnical systems: A sourcebook. LaJolla, CA: University Associates.
48. Poole, M. S., Holmes, H., Watson, R., & DeSanctis, G. 1993. Group decision support systems and group communication. Communication Research, 20: 176-213.
49. Robey, D., Farrow, D. L., & Franz, C. R. 1989. Group process and conflict in system development. Management Science, 35: 1172-1191.
50. Rogers, E. 1987. The diffusion of innovations. New York: Free Press.
51. Rogers, E. M. 1995. Diffusion of innovations (4th ed.). New York: Free Press.
52. Sharp, L. 1952. Steel axes for stone age Australians. In E. H. Spicer (Ed.), Human problems in technological change: 69-92. New York: Russell Sage Foundation.
53. Simon, H. 1957. Models of man: Social and rational. New York: Wiley.
54. Smith, G. F. 1988. Toward a heuristic theory of problem structuring. Management Science, 34: 1489-1506.
55. Starbuck, W. H., & Milliken, F. J. 1988. Executives' perceptual filters: What they notice and how they make sense. In D. C. Hambrick (Ed.), The executive effect: Concepts and methods for studying top managers: 35-66. Greenwich, CT: JAI Press.
56. Swanson, E. B., & Ramiller, N. C. 1997. The organizing vision in information systems innovation. Organization Science, 8: 458-474.
57. Thomas, R. J. 1994. What machines can't do: Politics and technology in the industrial enterprise. Berkeley, CA: University of California Press.
58. Tversky, A., & Kahneman, D. 1974. Judgment under uncertainty: Heuristics and biases. Science, 185: 1124-1131.
59. Tyre, M. J., & Orlikowski, W. J. 1994. Windows of opportunity: Temporal patterns of technological adaptation in organizations. Organization Science, 5: 98-118.
60. Uzumeri, M. V., & Snyder, C. A. 1996. Information technology and accelerated science: The case of the Pentium flaw. California Management Review, 38(2): 44-63.
61. Veryzer, R. W., Jr. 1998. Key factors affecting customer evaluation of discontinuous new products. Journal of Product Innovation Management, 15: 136-150.
62. Wedel, M., Vriens, M., Bijmolt, T. H. A., Krijnen, W., & Leeflang, P. S. H. 1998. Assessing the effects of abstract attributes and brand familiarity in conjoint choice experiments. International Journal of Research in Marketing, 15: 71-78.
63. Weick, K. E. 1979. The social psychology of organizing. Reading, MA: Addison-Wesley.
64. Weick, K. E. 1990. Technology as equivoque: Sensemaking in new technologies. In P. S. Goodman & L. S. Sproull (Eds.), Technology and organizations: 1-44. San Francisco, CA: Jossey-Bass.
65. Weick, K. E. 1995. Sensemaking in organizations. Thousand Oaks, CA: Sage.
66. Woodward, J. 1965. Industrial organization: Theory and practice. London: Oxford University Press.