Critical success factors of continuous improvement in the public sector: A literature review and some key findings

TQM Magazine

Volumn 19, Issue 5, 2007, Pages 497-517

  Fryer, Karen J ^a   Antony, Jiju ^b   Douglas, Alex ^c  

^a GLASGOW CALEDONIAN UNIVERSITY   (United Kingdom)

^b UNIVERSITY OF STRATHCLYDE   (United Kingdom)

^c LIVERPOOL JOHN MOORES UNIVERSITY   (United Kingdom)

Author keywords

Continuous improvement; Critical success factors; Public sector organizations; Quality

Indexed keywords

PROJECT MANAGEMENT; QUALITY MANAGEMENT; SOCIETIES AND INSTITUTIONS;

CONTINUOUS IMPROVEMENT; CRITICAL SUCCESS FACTORS (CSF);

SUSTAINABLE DEVELOPMENT;

EID: 34548287414     PISSN: 0954478X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09544780710817900     Document Type: Article

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