The ongoing challenge of total quality management

TQM Magazine

Volumn 8, Issue 2, 1996, Pages 55-60

  Longenecker, Clinton O ^a   Scazzero, Joseph A ^b  

^a UNIVERSITY OF TOLEDO   (United States)

^b UNIVERSITY OF TOLEDO   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

DECISION MAKING; INDUSTRIAL ECONOMICS; INDUSTRIAL MANAGEMENT; QUALITY CONTROL; SOCIETIES AND INSTITUTIONS; STRATEGIC PLANNING; SUSTAINABLE DEVELOPMENT; COMPETITION; INDUSTRIAL PLANTS; MARKETING; PERSONNEL; QUALITY ASSURANCE; SUPERVISORY PERSONNEL;

ORGANIZATIONAL DEVELOPMENT; ORGANIZATIONAL FRAMEWORKS; ORGANIZATIONAL PRACTICES; CONTINUOUS IMPROVEMENT;

TOTAL QUALITY MANAGEMENT;

EID: 0029748776     PISSN: 0954478X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09544789610114885     Document Type: Article

References (9)

1. Juran, J., "Made in USA: a Renaissance in quality", Harvard Business Review, July-August 1993, pp. 42-50.
2. Walton, M., The Deming Management Method, Perigee Books, New York, NY, 1986.
3. Mann, R. and Kehoe, D., "Factors affecting the implementation and success of TQM", International Journal of Quality & Reliability Management, Vol. 12 No. 1, 1995, pp.11-23.
4. Harrington, H.J., The Improvement Process, McGraw-Hill, New York, NY, 1987.
5. Gehari, R.R., "Quality value chain - a meta-synthesis of frontiers of quality movement", Academy of Management Executive, Vol. 7 No. 2, 1993, pp. 29-42.
6. Deming, W.E., Quality and Productivity and Competitive Position, MIT, Cambridge, MA, 1982.
7. Juran, J., Juran on Planning for Quality, Free Press, New York, NY, 1988.
8. Longenecker, C.O. and Scazzero, J.A., "Total quality management from theory to practice: a case study", International Journal of Reliability & Quality Management, Vol. 10 No. 5, 1993, pp. 24-31.
9. Deming, W.E., Out of the Crisis, MIT Center for Advanced Engineering Study, Cambridge, MA, 1986.