The influence of service climate and job involvement on customer-oriented organizational citizenship behavior in Greek service organizations: A survey

Employee Relations

Volumn 29, Issue 5, 2007, Pages 469-491

  Dimitriades, Zoe S ^a  

^a UNIVERSITY OF MACEDONIA   (Greece)

Author keywords

Customer orientation; Greece; Organizational behaviour; Service climate; Service industries

Indexed keywords

EID: 34548030170     PISSN: 01425455     EISSN: None     Source Type: Journal    
DOI: 10.1108/01425450710776290     Document Type: Article

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