메뉴 건너뛰기




Volumn 13, Issue 2, 2005, Pages 151-174

A critical review of six sigma: Exploring the dichotomies

Author keywords

[No Author keywords available]

Indexed keywords


EID: 34547294307     PISSN: 19348835     EISSN: None     Source Type: Journal    
DOI: 10.1108/eb029002     Document Type: Review
Times cited : (20)

References (114)
  • 2
    • 85088859197 scopus 로고    scopus 로고
    • Innovation, Project Management, and Six Sigma Method
    • M. A. Rahim & R. T. Golembiewski (Eds.) New Burnwick, NJ: Transaction
    • Anbari, F. T. (2005). Innovation, Project Management, and Six Sigma Method. In M. A. Rahim & R. T. Golembiewski (Eds.), Current topics in management (Vol. 10, pp. 101— 116). New Burnwick, NJ: Transaction.
    • (2005) Current topics in management , vol.10 , pp. 101-116
    • Anbari, F.T.1
  • 3
    • 1542275335 scopus 로고    scopus 로고
    • Cost effective and information efficient robust design for optimising processes and accomplishing Six Sigma objectives
    • Dallas, TX: ASQ Press
    • Anderson, M., & Kraber, S. (2002). Cost effective and information efficient robust design for optimising processes and accomplishing Six Sigma objectives. Proceedings of the American Society for Quality Congress (pp. 141-150). Dallas, TX: ASQ Press.
    • (2002) Proceedings of the American Society for Quality Congress , pp. 141-150
    • Anderson, M.1    Kraber, S.2
  • 4
    • 18844413660 scopus 로고    scopus 로고
    • Design for Six Sigma: A breakthrough business improvement strategy for achieving competitive advantage
    • Antony, J. (2002). Design for Six Sigma: A breakthrough business improvement strategy for achieving competitive advantage. Work Study, 51 (1), 6-9.
    • (2002) Work Study , vol.51 , Issue.1 , pp. 6-9
    • Antony, J.1
  • 5
    • 84986159807 scopus 로고    scopus 로고
    • Key ingredients for the effective implementation of Six Sigma programmes
    • Antony, J., & Banuelas, R. (2002). Key ingredients for the effective implementation of Six Sigma programmes. Measuring Business Excellence, 6 (4), 20-28.
    • (2002) Measuring Business Excellence , vol.6 , Issue.4 , pp. 20-28
    • Antony, J.1    Banuelas, R.2
  • 7
    • 0001873252 scopus 로고    scopus 로고
    • The evolution of learning strategies in organizations: From employee development to business redefinition
    • Baldwin, T., Danielson, C, & Wiggerhom, W. (1997). The evolution of learning strategies in organizations: From employee development to business redefinition. Academy of Management Executive, 11 (4), 47-59.
    • (1997) Academy of Management Executive , vol.11 , Issue.4 , pp. 47-59
    • Baldwin, T.1    Danielson, C.2    Wiggerhom, W.3
  • 8
    • 0141988747 scopus 로고    scopus 로고
    • Going from Six Sigma to design for Six Sigma: an exploratory study using analytical hierarchy process
    • Banuelas, R., & Antony, J. (2003). Going from Six Sigma to design for Six Sigma: an exploratory study using analytical hierarchy process. TQM Magazine, 15 (5), 334-344.
    • (2003) TQM Magazine , vol.15 , Issue.5 , pp. 334-344
    • Banuelas, R.1    Antony, J.2
  • 9
    • 0002243169 scopus 로고    scopus 로고
    • A new manifesto for management
    • Bartlett, C, & Moran, P. (1999). A new manifesto for management. Sloan Management Review, 40 (3), 9-19.
    • (1999) Sloan Management Review , vol.40 , Issue.3 , pp. 9-19
    • Bartlett, C.1    Moran, P.2
  • 14
    • 0038383101 scopus 로고    scopus 로고
    • Adapting manufacturing based Six Sigma methodology to the service environment of a radiology film library
    • Benedetto, A. (2003). Adapting manufacturing based Six Sigma methodology to the service environment of a radiology film library. Journal of Healthcare Management, 48 (4), 263-280.
    • (2003) Journal of Healthcare Management , vol.48 , Issue.4 , pp. 263-280
    • Benedetto, A.1
  • 15
    • 0037769506 scopus 로고    scopus 로고
    • Process management and technological innovation: A longitudinal study of the photography and paint industries
    • Benner, M., & Tushman, M. (2002). Process management and technological innovation: A longitudinal study of the photography and paint industries. Administrative Science Quarterly, 47,676-709.
    • (2002) Administrative Science Quarterly , vol.47 , pp. 676-709
    • Benner, M.1    Tushman, M.2
  • 16
    • 0037391031 scopus 로고    scopus 로고
    • Exploitation, exploration and process management: The productivity dilemma revisited
    • Benner, M., & Tushman, M. (2003). Exploitation, exploration and process management: The productivity dilemma revisited. Academy of Management Review, 28,238-256.
    • (2003) Academy of Management Review , vol.28 , pp. 238-256
    • Benner, M.1    Tushman, M.2
  • 19
    • 0035784084 scopus 로고    scopus 로고
    • Application of Six Sigma to reduce medical errors
    • Milwaukee: American Quality Society
    • Buck, C. (2001). Application of Six Sigma to reduce medical errors. Proceedings of the American Society for Quality Congress (pp. 739-743). Milwaukee: American Quality Society.
    • (2001) Proceedings of the American Society for Quality Congress , pp. 739-743
    • Buck, C.1
  • 21
    • 0036695369 scopus 로고    scopus 로고
    • Six Sigma brings control to the shop floor
    • Caldwell, K. (2002). Six Sigma brings control to the shop floor. Quality, 41 (8), 28-32.
    • (2002) Quality , vol.41 , Issue.8 , pp. 28-32
    • Caldwell, K.1
  • 25
    • 1542365219 scopus 로고    scopus 로고
    • Six Sigma deployment in a large integrated health system
    • Dallas, TX: ASQ Press
    • Cooper, A. (2002). Six Sigma deployment in a large integrated health system. Proceedings of the American Society for Quality Congress (pp. 71-78). Dallas, TX: ASQ Press.
    • (2002) Proceedings of the American Society for Quality Congress , pp. 71-78
    • Cooper, A.1
  • 26
    • 0041728793 scopus 로고    scopus 로고
    • Using the Six Sigma metric to measure and improve the performance of a supply chain
    • Dasqupta, T. (2003). Using the Six Sigma metric to measure and improve the performance of a supply chain. Total Quality Management and Business Excellence, 14, 355-367.
    • (2003) Total Quality Management and Business Excellence , vol.14 , pp. 355-367
    • Dasqupta, T.1
  • 27
    • 33747416421 scopus 로고    scopus 로고
    • Six Sigma for small companies
    • Davis, A. (2003). Six Sigma for small companies. Quality, 42 (11), 20-25.
    • (2003) Quality , vol.42 , Issue.11 , pp. 20-25
    • Davis, A.1
  • 28
    • 0000572914 scopus 로고    scopus 로고
    • TQM and BPR: beyond the myth, (total quality management and reengineering)
    • DeCock, C., & Hipkin, I. (1997). TQM and BPR: beyond the myth, (total quality management and reengineering). Journal of Management Studies, 34,659-676.
    • (1997) Journal of Management Studies , vol.34 , pp. 659-676
    • DeCock, C.1    Hipkin, I.2
  • 29
    • 34547289378 scopus 로고    scopus 로고
    • Strategic deployment: a key to profiTable growth: Matching capabilities and plans to customer needs
    • DeFeo, J. (2001). Strategic deployment: a key to profiTable growth: Matching capabilities and plans to customer needs. Measuring Business Excellence, 5 (2), 4-6.
    • (2001) Measuring Business Excellence , vol.5 , Issue.2 , pp. 4-6
    • DeFeo, J.1
  • 30
    • 0033322641 scopus 로고    scopus 로고
    • Experiences of implementing statistical methods in a small enterprise
    • Deleryd, M., Garvare, R., & B., Klefsjo (1999). Experiences of implementing statistical methods in a small enterprise. TQM Magazine, 11 (5), 341-348.
    • (1999) TQM Magazine , vol.11 , Issue.5 , pp. 341-348
    • Deleryd, M.1    Garvare, R.2    Klefsjo, B.3
  • 32
    • 0012586894 scopus 로고    scopus 로고
    • Six Sigma survey: Breaking through the Six Sigma hype
    • Dusharme, D. (2001). Six Sigma survey: Breaking through the Six Sigma hype. Quality Digest. 21 (11),21-35.
    • (2001) Quality Digest , vol.21 , Issue.11 , pp. 21-35
    • Dusharme, D.1
  • 36
    • 0036420402 scopus 로고    scopus 로고
    • Leveraging group knowledge for high performance decision making
    • Foote, N., Matson, E., Weiss, L., & Wenger, E. (2002). Leveraging group knowledge for high performance decision making. Organizational Dynamics, 31 (3), 280-295.
    • (2002) Organizational Dynamics , vol.31 , Issue.3 , pp. 280-295
    • Foote, N.1    Matson, E.2    Weiss, L.3    Wenger, E.4
  • 37
    • 34547341492 scopus 로고    scopus 로고
    • Adopting Six Sigma
    • Franco, V. (2001). Adopting Six Sigma. Quality Digest, 21 (4), 28-36.
    • (2001) Quality Digest , vol.21 , Issue.4 , pp. 28-36
    • Franco, V.1
  • 38
    • 0035783554 scopus 로고    scopus 로고
    • Effective problem solving: A new way of thinking
    • Dallas, TX: ASQ Press
    • Gano, D. (2001). Effective problem solving: A new way of thinking. American Society for Quality Congress (pp. 110-123). Dallas, TX: ASQ Press.
    • (2001) American Society for Quality Congress , pp. 110-123
    • Gano, D.1
  • 39
    • 0141575413 scopus 로고    scopus 로고
    • Impact of Six Sigma implementation on stock price performance
    • Goh, T. (2003). Impact of Six Sigma implementation on stock price performance. Total Quality Management and Business Excellence,14,753-765.
    • (2003) Total Quality Management and Business Excellence , vol.14 , pp. 753-765
    • Goh, T.1
  • 40
    • 0038526473 scopus 로고    scopus 로고
    • Statistical control of a Six Sigma process
    • Goh, T., & Xie, M. (2003). Statistical control of a Six Sigma process. Quality Engineering, 15,587-592.
    • (2003) Quality Engineering , vol.15 , pp. 587-592
    • Goh, T.1    Xie, M.2
  • 41
    • 23844442547 scopus 로고    scopus 로고
    • Improving on the Six Sigma paradigm
    • Goh, T., & Xie, M, (2004). Improving on the Six Sigma paradigm. TQM Magazine, 16, 235-240.
    • (2004) TQM Magazine , vol.16 , pp. 235-240
    • Goh, T.1    Xie, M.2
  • 43
    • 25444464724 scopus 로고    scopus 로고
    • Small companies see the money
    • Gribus, R., & Krull, R. (2003). Small companies see the money. Quality, 42 (8), 48-52.
    • (2003) Quality , vol.42 , Issue.8 , pp. 48-52
    • Gribus, R.1    Krull, R.2
  • 44
    • 84986173467 scopus 로고    scopus 로고
    • TQM, BPR, JIT, BSCs, and TLAs: Managerial waves or drownings? (Total quality management; business process reengineering; just in time; balanced scorecards; three letter acronyms)
    • Grint, K. (1997). TQM, BPR, JIT, BSCs, and TLAs: Managerial waves or drownings? (Total quality management; business process reengineering; just in time; balanced scorecards; three letter acronyms). Management Decision, 35,731-739.
    • (1997) Management Decision , vol.35 , pp. 731-739
    • Grint, K.1
  • 45
    • 84986014938 scopus 로고    scopus 로고
    • Are you looking forward to your surgery?
    • Gummesson, E. (2001). Are you looking forward to your surgery? Managing Service Quality, 11 (1), 7-10.
    • (2001) Managing Service Quality , vol.11 , Issue.1 , pp. 7-10
    • Gummesson, E.1
  • 46
    • 0010323059 scopus 로고    scopus 로고
    • Process management and the future of Six Sigma
    • Hammer, M. (2002). Process management and the future of Six Sigma. MIT Sloan Management Review, 43 (2), 26-35.
    • (2002) MIT Sloan Management Review , vol.43 , Issue.2 , pp. 26-35
    • Hammer, M.1
  • 47
    • 0035484257 scopus 로고    scopus 로고
    • Putting Six Sigma in perspective
    • Hammer, M., & Goding, J. (2001). Putting Six Sigma in perspective. Quality, 40 (10), 58-63.
    • (2001) Quality , vol.40 , Issue.10 , pp. 58-63
    • Hammer, M.1    Goding, J.2
  • 48
    • 84986037946 scopus 로고    scopus 로고
    • Successful implementation of Six Sigma: Benchmarking the General Electric Company
    • Henderson, K., & Evans, J. (2000). Successful implementation of Six Sigma: Benchmarking the General Electric Company. Benchmarking: An International Journal, 7,260-281.
    • (2000) Benchmarking: An International Journal , vol.7 , pp. 260-281
    • Henderson, K.1    Evans, J.2
  • 49
    • 0642301809 scopus 로고    scopus 로고
    • The new faces of total quality in Europe and the US
    • Hermel, J. (1997). The new faces of total quality in Europe and the US. Total Quality Management Journal, 8 (4), 131-143.
    • (1997) Total Quality Management Journal , vol.8 , Issue.4 , pp. 131-143
    • Hermel, J.1
  • 50
    • 33748568612 scopus 로고    scopus 로고
    • Six Sigma in sight
    • Heuring, L. (2004). Six Sigma in sight. HR Magazine 49 (3), 76-81.
    • (2004) HR Magazine , vol.49 , Issue.3 , pp. 76-81
    • Heuring, L.1
  • 51
    • 34547353147 scopus 로고    scopus 로고
    • Charting process control
    • Hodak, M., & Kusmic, D. (2003). Charting process control. Quality, 42 (11), 36-43.
    • (2003) Quality , vol.42 , Issue.11 , pp. 36-43
    • Hodak, M.1    Kusmic, D.2
  • 52
    • 84992946254 scopus 로고    scopus 로고
    • Dow chemicals CEO William Stavropoulos on structure and decision making
    • Hodgetts, R. (1999). Dow chemicals CEO William Stavropoulos on structure and decision making. Academy of Management Executive, 13 (4), 29-36.
    • (1999) Academy of Management Executive , vol.13 , Issue.4 , pp. 29-36
    • Hodgetts, R.1
  • 54
    • 34547378937 scopus 로고    scopus 로고
    • Design for Six Sigma in technology and product development
    • Holcomb, D. (2003). Design for Six Sigma in technology and product development. Journal of Quality Technology, 35,427-430.
    • (2003) Journal of Quality Technology , vol.35 , pp. 427-430
    • Holcomb, D.1
  • 55
    • 84992946246 scopus 로고    scopus 로고
    • Six Sigma: Its implementation in Ford's facility management and maintenance function
    • Holtz., R., & Campbell, P. (2004). Six Sigma: Its implementation in Ford's facility management and maintenance function. Journal of Facilities Management, 2,320-330.
    • (2004) Journal of Facilities Management , vol.2 , pp. 320-330
    • Holtz, R.1    Campbell, P.2
  • 57
    • 23144457045 scopus 로고    scopus 로고
    • Six Sigma strategies equate to new roles
    • Hooper, J. (2002). Six Sigma strategies equate to new roles. Quality, 41 (11), 8-10.
    • (2002) Quality , vol.41 , Issue.11 , pp. 8-10
    • Hooper, J.1
  • 58
    • 3042786793 scopus 로고    scopus 로고
    • An empirical investigation of approaches to new work practices
    • Ingle, S. (2000). An empirical investigation of approaches to new work practices. TQM Magazine, 12,422-431.
    • (2000) TQM Magazine , vol.12 , pp. 422-431
    • Ingle, S.1
  • 59
    • 0034890912 scopus 로고    scopus 로고
    • Six Sigma black belt implementation
    • Ingle, S., & Roe, W. (2001). Six Sigma black belt implementation. TQM Magazine, 13, 273-280.
    • (2001) TQM Magazine , vol.13 , pp. 273-280
    • Ingle, S.1    Roe, W.2
  • 62
    • 0010909001 scopus 로고    scopus 로고
    • Six Sigma as a methodology for total quality management
    • Klefsjo, B., Wiklund, H., & Edgeman, R. (2001). Six Sigma as a methodology for total quality management. Measuring Business Excellence, 5 (1), 31-36.
    • (2001) Measuring Business Excellence , vol.5 , Issue.1 , pp. 31-36
    • Klefsjo, B.1    Wiklund, H.2    Edgeman, R.3
  • 65
    • 0034888564 scopus 로고    scopus 로고
    • Main schools of TQM. The big five
    • Kruger, V. (2001). Main schools of TQM. The big five. TQM Magazine, 13,146-155.
    • (2001) TQM Magazine , vol.13 , pp. 146-155
    • Kruger, V.1
  • 67
    • 84993026559 scopus 로고    scopus 로고
    • The post mortem of a complex product development-lessons learned
    • Kumar, S., & Terpstra, D. (2005). The post mortem of a complex product development-lessons learned. Technovation, 25 (12), 1418-1429.
    • (2005) Technovation , vol.25 , Issue.12 , pp. 1418-1429
    • Kumar, S.1    Terpstra, D.2
  • 68
    • 84986076992 scopus 로고    scopus 로고
    • TQM and BPR: symbiosis and a new approach for integration
    • Lee, S., & Asllani, A. (1997). TQM and BPR: symbiosis and a new approach for integration. Management Decision, 35,409-417.
    • (1997) Management Decision , vol.35 , pp. 409-417
    • Lee, S.1    Asllani, A.2
  • 71
    • 84992933589 scopus 로고    scopus 로고
    • Six Sigma techniques improve the quality of learning
    • Little, B. (2003). Six Sigma techniques improve the quality of learning. Industrial and Commercial Training, 35(2), 104-109.
    • (2003) Industrial and Commercial Training , vol.35 , Issue.2 , pp. 104-109
    • Little, B.1
  • 72
    • 1642618967 scopus 로고    scopus 로고
    • Technology and innovation management learning in the knowledge economy
    • Liyanage, S., & Poon, P. (2003). Technology and innovation management learning in the knowledge economy. Journal of Management Development, 22,579-602.
    • (2003) Journal of Management Development , vol.22 , pp. 579-602
    • Liyanage, S.1    Poon, P.2
  • 73
    • 0141767641 scopus 로고    scopus 로고
    • GE takes Six Sigma beyond the bottom line
    • Lucier, G., & Seshadri, S. (2001). GE takes Six Sigma beyond the bottom line. Strategic Finance, 82 (11), 40-47.
    • (2001) Strategic Finance , vol.82 , Issue.11 , pp. 40-47
    • Lucier, G.1    Seshadri, S.2
  • 75
    • 0242360272 scopus 로고    scopus 로고
    • Six Sigma and introductory statistics education
    • Maleyeff, J., & Kaminsky, F. (2002). Six Sigma and introductory statistics education. Education and Training, 44 (2), 82-88.
    • (2002) Education and Training , vol.44 , Issue.2 , pp. 82-88
    • Maleyeff, J.1    Kaminsky, F.2
  • 76
    • 33747431267 scopus 로고    scopus 로고
    • Six Sigma and lifelong learning
    • Man, J. (2002). Six Sigma and lifelong learning. Work Study, 51,197-202.
    • (2002) Work Study , vol.51 , pp. 197-202
    • Man, J.1
  • 82
    • 0037291124 scopus 로고    scopus 로고
    • Business transformation, information technology and competitive strategies: Learning to fly
    • McKeown, I., & Philip, G. (2003). Business transformation, information technology and competitive strategies: Learning to fly. International Journal of Information Management, 23,3-24.
    • (2003) International Journal of Information Management , vol.23 , pp. 3-24
    • McKeown, I.1    Philip, G.2
  • 83
    • 2142662866 scopus 로고    scopus 로고
    • Shoulder work intensity with Six Sigma
    • Morgan, S., & Cooper, C. (2004). Shoulder work intensity with Six Sigma. Nursing Management, 35 (3), 28-33.
    • (2004) Nursing Management , vol.35 , Issue.3 , pp. 28-33
    • Morgan, S.1    Cooper, C.2
  • 84
    • 84993111618 scopus 로고    scopus 로고
    • Michael Hammer sees the process of the future
    • Mullin, R. (1996). Michael Hammer sees the process of the future. Journal of Business Strategy, 17(6), 11-14.
    • (1996) Journal of Business Strategy , vol.17 , Issue.6 , pp. 11-14
    • Mullin, R.1
  • 88
    • 16244388494 scopus 로고    scopus 로고
    • Organizational change evaluation: Towards a more subjective approach
    • Parkinson, S., McAdam, R, & Henderson, J. (2000). Organizational change evaluation: Towards a more subjective approach. Journal of General Management, 25 (2), 59-81.
    • (2000) Journal of General Management , vol.25 , Issue.2 , pp. 59-81
    • Parkinson, S.1    McAdam, R.2    Henderson, J.3
  • 91
    • 0035452760 scopus 로고    scopus 로고
    • TQM and innovation: A literature review and research framework
    • Prajogo, D., & Sohal, A. (2001). TQM and innovation: A literature review and research framework. Technovation, 21,539-558.
    • (2001) Technovation , vol.21 , pp. 539-558
    • Prajogo, D.1    Sohal, A.2
  • 93
    • 0242721745 scopus 로고    scopus 로고
    • Integrating Six Sigma with total quality management: A case example for measuring medication errors
    • Revere, L., & Black, K. (2003). Integrating Six Sigma with total quality management: A case example for measuring medication errors. Journal of Healthcare Management, 48, 377-385.
    • (2003) Journal of Healthcare Management , vol.48 , pp. 377-385
    • Revere, L.1    Black, K.2
  • 94
    • 1642304281 scopus 로고    scopus 로고
    • Integrating Six Sigma and CQI for improving patient care
    • Revere, L., Black, K., & Huq, A. (2004). Integrating Six Sigma and CQI for improving patient care. TQM Magazine, 16,105-110.
    • (2004) TQM Magazine , vol.16 , pp. 105-110
    • Revere, L.1    Black, K.2    Huq, A.3
  • 95
    • 0033430635 scopus 로고    scopus 로고
    • Grasping the nettle: Possibilities and pitfalls of a critical management pedagogy
    • Reynolds, M. (1999). Grasping the nettle: Possibilities and pitfalls of a critical management pedagogy. British Journal of Management, 10,171-185.
    • (1999) British Journal of Management , vol.10 , pp. 171-185
    • Reynolds, M.1
  • 96
    • 34547382092 scopus 로고    scopus 로고
    • Citibanks cycle ride to satisfaction
    • Rucker, R. (2000). Citibanks cycle ride to satisfaction. Human Resource Management, 8 (4), 26-28.
    • (2000) Human Resource Management , vol.8 , Issue.4 , pp. 26-28
    • Rucker, R.1
  • 97
    • 0001007272 scopus 로고    scopus 로고
    • A discussion of strategies for Six Sigma implementation
    • Sanders, D., & Hild, C. (2000). A discussion of strategies for Six Sigma implementation. Quality Engineering, 72,303-309.
    • (2000) Quality Engineering , vol.72 , pp. 303-309
    • Sanders, D.1    Hild, C.2
  • 99
    • 0035484555 scopus 로고    scopus 로고
    • Motorola: A tradition of quality
    • Sester, D. (2001). Motorola: A tradition of quality. Quality, 40,263-267.
    • (2001) Quality , vol.40 , pp. 263-267
    • Sester, D.1
  • 100
    • 21344475355 scopus 로고
    • Models of organization and total quality management: A comparison and critical evaluation
    • Spencer, B. (1994). Models of organization and total quality management: A comparison and critical evaluation. Academy of Management Review, 19, 446-471.
    • (1994) Academy of Management Review , vol.19 , pp. 446-471
    • Spencer, B.1
  • 102
    • 39149086560 scopus 로고    scopus 로고
    • Who needs Six Sigma, anyway? Six Sigma has little to offer that isn't already available through other approaches
    • May
    • Stamatis, D. H. (2000, May). Who needs Six Sigma, anyway? Six Sigma has little to offer that isn't already available through other approaches. Quality Digest, p.1.
    • (2000) Quality Digest , pp. 1
    • Stamatis, D.H.1
  • 103
    • 1542365248 scopus 로고    scopus 로고
    • Business excellence: Six Sigma as a management system: A DMAIC approach to improving Six Sigma management processes
    • Dallas, TX: ASQ Press
    • Starbird, D. (2002). Business excellence: Six Sigma as a management system: A DMAIC approach to improving Six Sigma management processes. Proceedings of the American Society of Quality Congress (pp. 47-56). Dallas, TX: ASQ Press.
    • (2002) Proceedings of the American Society of Quality Congress , pp. 47-56
    • Starbird, D.1
  • 104
    • 33845403083 scopus 로고    scopus 로고
    • 3M reinvents its innovation process
    • Stevens, T. (2004). 3M reinvents its innovation process. Research Technology Management. 47 (2), 3-6.
    • (2004) Research Technology Management , vol.47 , Issue.2 , pp. 3-6
    • Stevens, T.1
  • 105
    • 3042679108 scopus 로고    scopus 로고
    • Six Sigma: SPC and TQM in manufacturing and services
    • Tennant, G. (2001). Six Sigma: SPC and TQM in manufacturing and services. TQM Magazine, 13, 201-203.
    • (2001) TQM Magazine , vol.13 , pp. 201-203
    • Tennant, G.1
  • 106
    • 84992973769 scopus 로고    scopus 로고
    • Commonwealth health corporation. The healthcare pioneer of Six Sigma
    • Dallas, TX: ASQ Press
    • Thomerson, L. (2002). Commonwealth health corporation. The healthcare pioneer of Six Sigma. Proceedings of the American Society for Quality Congress (pp. 297-301). Dallas, TX: ASQ Press.
    • (2002) Proceedings of the American Society for Quality Congress , pp. 297-301
    • Thomerson, L.1
  • 107
    • 0037256769 scopus 로고    scopus 로고
    • Ideology and the symbolic construction of fairness in organizational change
    • Watson, G. (2003). Ideology and the symbolic construction of fairness in organizational change. Journal of Organizational Change Management 16,154-169.
    • (2003) Journal of Organizational Change Management , vol.16 , pp. 154-169
    • Watson, G.1
  • 110
    • 0037332177 scopus 로고    scopus 로고
    • Strategic change and leader-follower alignment
    • Werther, W. (2003). Strategic change and leader-follower alignment. Organizational Dynamics, 32 (1), 32-45.
    • (2003) Organizational Dynamics , vol.32 , Issue.1 , pp. 32-45
    • Werther, W.1
  • 111
    • 0001717452 scopus 로고    scopus 로고
    • Overcoming the separation thesis: the need for a reconsideration of business and society research
    • Wicks, A. (1996). Overcoming the separation thesis: the need for a reconsideration of business and society research. Business and Society, 35 (1), 89-109;
    • (1996) Business and Society , vol.35 , Issue.1 , pp. 89-109
    • Wicks, A.1
  • 112
    • 0000865353 scopus 로고    scopus 로고
    • Bouquets, brickbats, and blinkers: Total quality management and employee involvement in practice (special issue on organising employment for high performance)
    • Wilkinson, A., Godfrey, G., & Marchington, M. (1997). Bouquets, brickbats, and blinkers: Total quality management and employee involvement in practice (special issue on organising employment for high performance). Organization Studies, 18,799-820.
    • (1997) Organization Studies , vol.18 , pp. 799-820
    • Wilkinson, A.1    Godfrey, G.2    Marchington, M.3
  • 113
    • 0036521918 scopus 로고    scopus 로고
    • Widening the Six Sigma concept: An approach to improve organizational learning
    • Wiklund, H., & Wiklund, P. (2002). Widening the Six Sigma concept: An approach to improve organizational learning. Total Quality Management, 13, 233-252.
    • (2002) Total Quality Management , vol.13 , pp. 233-252
    • Wiklund, H.1    Wiklund, P.2
  • 114
    • 34547290136 scopus 로고    scopus 로고
    • Six Sigma: Another irritation or a blessed addition for better management
    • Zairi, M. (2002). Six Sigma: Another irritation or a blessed addition for better management. TQM Magazine, 14,213-275.
    • (2002) TQM Magazine , vol.14 , pp. 213-275
    • Zairi, M.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.