-
1
-
-
1442351897
-
TQM dead or alive?
-
July
-
Anon (1993), "TQM dead or alive?", Training, July, p. 63.
-
(1993)
Training
, pp. 63
-
-
-
2
-
-
1442327456
-
TQM: A child takes a first few faltering steps
-
Benson, T.E. (1993), "TQM: a child takes a first few faltering steps", Industry Week, Vol. 242 No. 7, pp. 16-17.
-
(1993)
Industry Week
, vol.242
, Issue.7
, pp. 16-17
-
-
Benson, T.E.1
-
3
-
-
1842788688
-
The rhetoric and bureaucracy of quality management
-
Dawson, P. (1998), "The rhetoric and bureaucracy of quality management", Personnel Review, Vol. 27 No. 1, p. 5.
-
(1998)
Personnel Review
, vol.27
, Issue.1
, pp. 5
-
-
Dawson, P.1
-
4
-
-
0039331647
-
TQM and BPR: Beyond the beyond myth
-
De Cock, C. and Hipkin, I. (1997), "TQM and BPR: beyond the beyond myth", Journal of Management Studies, Vol. 34 No. 5, pp. 659-75.
-
(1997)
Journal of Management Studies
, vol.34
, Issue.5
, pp. 659-675
-
-
De Cock, C.1
Hipkin, I.2
-
5
-
-
1442351901
-
-
DTI, Broadgate Promotional and Financial Print, DTI/PUB 194/10K/09/90
-
Department of Trade and Industry (1990), Qualify Circles, DTI, Broadgate Promotional and Financial Print, DTI/PUB 194/10K/09/90.
-
(1990)
Qualify Circles
-
-
-
6
-
-
67349211517
-
-
South-Western College Publishing, Cincinnati, OH
-
Evans, J.R. and Lindsay, W.M. (1999), The Management and Control of Qualify, South-Western College Publishing, Cincinnati, OH.
-
(1999)
The Management and Control of Qualify
-
-
Evans, J.R.1
Lindsay, W.M.2
-
7
-
-
0029746907
-
How managers defeat TQM
-
Feinberg, S. (1996), "How managers defeat TQM", The TQM Magazine, Vol. 8 No. 2, pp. 7-10.
-
(1996)
The TQM Magazine
, vol.8
, Issue.2
, pp. 7-10
-
-
Feinberg, S.1
-
8
-
-
0003424343
-
-
Aldine, New York, NY
-
Glaser, B.G. and Strauss, A.L. (1967), The Discovery of Grounded Theory, Aldine, New York, NY.
-
(1967)
The Discovery of Grounded Theory
-
-
Glaser, B.G.1
Strauss, A.L.2
-
9
-
-
0345851249
-
Total quality management: Empirical, conceptual and practical issues
-
Hackman, R. and Wageman, R. (1995), "Total quality management: empirical, conceptual and practical issues", Administrative Science Quarterly, Vol. 40 No. 2, pp. 309-42.
-
(1995)
Administrative Science Quarterly
, vol.40
, Issue.2
, pp. 309-342
-
-
Hackman, R.1
Wageman, R.2
-
10
-
-
84970521743
-
How do you manage a flexible firm?
-
Hill, S. (1991), "How do you manage a flexible firm?", Work Employment and Society, Vol. 5 No. 3, pp. 397-415.
-
(1991)
Work Employment and Society
, vol.5
, Issue.3
, pp. 397-415
-
-
Hill, S.1
-
12
-
-
0002623859
-
Fairy tales and magic wands: New employee practices in perspective
-
Marchington, M. (1995), "Fairy tales and magic wands: new employee practices in perspective", Employee Relations, Vol. 17 No. 1, pp. 51-66.
-
(1995)
Employee Relations
, vol.17
, Issue.1
, pp. 51-66
-
-
Marchington, M.1
-
15
-
-
0842299671
-
How to avoid failure when implementing a quality effort
-
Numerof, E.R. and Abrams, M.N. (1992), "How to avoid failure when implementing a quality effort", Tapping the Network Journal, Vol. 3 No. 4, pp. 10-14.
-
(1992)
Tapping the Network Journal
, vol.3
, Issue.4
, pp. 10-14
-
-
Numerof, E.R.1
Abrams, M.N.2
-
17
-
-
21144462224
-
Should the labour movement buy TQM?
-
Parker, M. and Slaughter, J. (1993), "Should the labour movement buy TQM?", Journal of Organisational Change Management, Vol. 6 No. 4, pp. 43-56.
-
(1993)
Journal of Organisational Change Management
, vol.6
, Issue.4
, pp. 43-56
-
-
Parker, M.1
Slaughter, J.2
-
18
-
-
0026470381
-
Succesful change programs begin with results
-
Schaffer, R.H. and Thomson, H.A. (1992), "Succesful change programs begin with results", Harvard Business Review, Vol. 70 No. 1, pp. 80-89; 93.
-
(1992)
Harvard Business Review
, vol.70
, Issue.1
, pp. 80-89
-
-
Schaffer, R.H.1
Thomson, H.A.2
-
21
-
-
1442278475
-
Profit and the human face of TQM
-
August
-
Smith, A. (1990), "Profit and the human face of TQM", Total Quality Management, August, pp. 233-6.
-
(1990)
Total Quality Management
, pp. 233-236
-
-
Smith, A.1
-
22
-
-
0002385264
-
Why (and how) to take a plant tour
-
Upton, D.M. and Macadam, S. (1997), "Why (and how) to take a plant tour", Harvard Business Review, Vol. 75 No. 3, pp. 97-106.
-
(1997)
Harvard Business Review
, vol.75
, Issue.3
, pp. 97-106
-
-
Upton, D.M.1
Macadam, S.2
-
23
-
-
0002687333
-
Overcoming chronic TQM fatigue
-
Walsh, M. (1995), "Overcoming chronic TQM fatigue", The TQM Magazine, Vol. 17 No. 5, pp. 58-64.
-
(1995)
The TQM Magazine
, vol.17
, Issue.5
, pp. 58-64
-
-
Walsh, M.1
-
25
-
-
1442278438
-
Bouquets, brickbats and blinkers: TQM and employee involvement in context
-
Wilkinson, A., Godfrey, G. and Marchington, M. (1997), "Bouquets, brickbats and blinkers: TQM and employee involvement in context", Organisation Studies, Vol. 18 No. 4, pp. 1-20.
-
(1997)
Organisation Studies
, vol.18
, Issue.4
, pp. 1-20
-
-
Wilkinson, A.1
Godfrey, G.2
Marchington, M.3
-
26
-
-
84991160840
-
Total quality management and employee involvement
-
Wilkinson, A., Marchington, M., Goodman, J. and Ackers, P. (1992), "Total quality management and employee involvement", Human Resource Management Journal, Vol. 2 No. 4, pp. 1-20.
-
(1992)
Human Resource Management Journal
, vol.2
, Issue.4
, pp. 1-20
-
-
Wilkinson, A.1
Marchington, M.2
Goodman, J.3
Ackers, P.4
-
27
-
-
0032220665
-
The rhetoric and reality of total quality management
-
Zbaracki, M.J. (1998), "The rhetoric and reality of total quality management", Administrative Science Quarterly, Vol. 43 No. 3, pp. 602-36.
-
(1998)
Administrative Science Quarterly
, vol.43
, Issue.3
, pp. 602-636
-
-
Zbaracki, M.J.1
|