메뉴 건너뛰기




Volumn 24, Issue 1-2, 2004, Pages 207-224

Refication and representation in the implementation of quality improvement programmes

Author keywords

Employees involvement; Quality improvement; Total quality management

Indexed keywords


EID: 1442302889     PISSN: 01443577     EISSN: None     Source Type: Journal    
DOI: 10.1108/01443570410514894     Document Type: Article
Times cited : (25)

References (27)
  • 1
    • 1442351897 scopus 로고
    • TQM dead or alive?
    • July
    • Anon (1993), "TQM dead or alive?", Training, July, p. 63.
    • (1993) Training , pp. 63
  • 2
    • 1442327456 scopus 로고
    • TQM: A child takes a first few faltering steps
    • Benson, T.E. (1993), "TQM: a child takes a first few faltering steps", Industry Week, Vol. 242 No. 7, pp. 16-17.
    • (1993) Industry Week , vol.242 , Issue.7 , pp. 16-17
    • Benson, T.E.1
  • 3
    • 1842788688 scopus 로고    scopus 로고
    • The rhetoric and bureaucracy of quality management
    • Dawson, P. (1998), "The rhetoric and bureaucracy of quality management", Personnel Review, Vol. 27 No. 1, p. 5.
    • (1998) Personnel Review , vol.27 , Issue.1 , pp. 5
    • Dawson, P.1
  • 4
    • 0039331647 scopus 로고    scopus 로고
    • TQM and BPR: Beyond the beyond myth
    • De Cock, C. and Hipkin, I. (1997), "TQM and BPR: beyond the beyond myth", Journal of Management Studies, Vol. 34 No. 5, pp. 659-75.
    • (1997) Journal of Management Studies , vol.34 , Issue.5 , pp. 659-675
    • De Cock, C.1    Hipkin, I.2
  • 5
    • 1442351901 scopus 로고
    • DTI, Broadgate Promotional and Financial Print, DTI/PUB 194/10K/09/90
    • Department of Trade and Industry (1990), Qualify Circles, DTI, Broadgate Promotional and Financial Print, DTI/PUB 194/10K/09/90.
    • (1990) Qualify Circles
  • 7
    • 0029746907 scopus 로고    scopus 로고
    • How managers defeat TQM
    • Feinberg, S. (1996), "How managers defeat TQM", The TQM Magazine, Vol. 8 No. 2, pp. 7-10.
    • (1996) The TQM Magazine , vol.8 , Issue.2 , pp. 7-10
    • Feinberg, S.1
  • 9
    • 0345851249 scopus 로고
    • Total quality management: Empirical, conceptual and practical issues
    • Hackman, R. and Wageman, R. (1995), "Total quality management: empirical, conceptual and practical issues", Administrative Science Quarterly, Vol. 40 No. 2, pp. 309-42.
    • (1995) Administrative Science Quarterly , vol.40 , Issue.2 , pp. 309-342
    • Hackman, R.1    Wageman, R.2
  • 10
    • 84970521743 scopus 로고
    • How do you manage a flexible firm?
    • Hill, S. (1991), "How do you manage a flexible firm?", Work Employment and Society, Vol. 5 No. 3, pp. 397-415.
    • (1991) Work Employment and Society , vol.5 , Issue.3 , pp. 397-415
    • Hill, S.1
  • 12
    • 0002623859 scopus 로고
    • Fairy tales and magic wands: New employee practices in perspective
    • Marchington, M. (1995), "Fairy tales and magic wands: new employee practices in perspective", Employee Relations, Vol. 17 No. 1, pp. 51-66.
    • (1995) Employee Relations , vol.17 , Issue.1 , pp. 51-66
    • Marchington, M.1
  • 15
    • 0842299671 scopus 로고
    • How to avoid failure when implementing a quality effort
    • Numerof, E.R. and Abrams, M.N. (1992), "How to avoid failure when implementing a quality effort", Tapping the Network Journal, Vol. 3 No. 4, pp. 10-14.
    • (1992) Tapping the Network Journal , vol.3 , Issue.4 , pp. 10-14
    • Numerof, E.R.1    Abrams, M.N.2
  • 18
    • 0026470381 scopus 로고
    • Succesful change programs begin with results
    • Schaffer, R.H. and Thomson, H.A. (1992), "Succesful change programs begin with results", Harvard Business Review, Vol. 70 No. 1, pp. 80-89; 93.
    • (1992) Harvard Business Review , vol.70 , Issue.1 , pp. 80-89
    • Schaffer, R.H.1    Thomson, H.A.2
  • 21
    • 1442278475 scopus 로고
    • Profit and the human face of TQM
    • August
    • Smith, A. (1990), "Profit and the human face of TQM", Total Quality Management, August, pp. 233-6.
    • (1990) Total Quality Management , pp. 233-236
    • Smith, A.1
  • 22
    • 0002385264 scopus 로고    scopus 로고
    • Why (and how) to take a plant tour
    • Upton, D.M. and Macadam, S. (1997), "Why (and how) to take a plant tour", Harvard Business Review, Vol. 75 No. 3, pp. 97-106.
    • (1997) Harvard Business Review , vol.75 , Issue.3 , pp. 97-106
    • Upton, D.M.1    Macadam, S.2
  • 23
    • 0002687333 scopus 로고
    • Overcoming chronic TQM fatigue
    • Walsh, M. (1995), "Overcoming chronic TQM fatigue", The TQM Magazine, Vol. 17 No. 5, pp. 58-64.
    • (1995) The TQM Magazine , vol.17 , Issue.5 , pp. 58-64
    • Walsh, M.1
  • 25
    • 1442278438 scopus 로고    scopus 로고
    • Bouquets, brickbats and blinkers: TQM and employee involvement in context
    • Wilkinson, A., Godfrey, G. and Marchington, M. (1997), "Bouquets, brickbats and blinkers: TQM and employee involvement in context", Organisation Studies, Vol. 18 No. 4, pp. 1-20.
    • (1997) Organisation Studies , vol.18 , Issue.4 , pp. 1-20
    • Wilkinson, A.1    Godfrey, G.2    Marchington, M.3
  • 27
    • 0032220665 scopus 로고    scopus 로고
    • The rhetoric and reality of total quality management
    • Zbaracki, M.J. (1998), "The rhetoric and reality of total quality management", Administrative Science Quarterly, Vol. 43 No. 3, pp. 602-36.
    • (1998) Administrative Science Quarterly , vol.43 , Issue.3 , pp. 602-636
    • Zbaracki, M.J.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.