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Volumn 20, Issue 8, 2003, Pages 954-964

Customer-centric six sigma quality and reliability management

Author keywords

Corporate strategy; Reliability management

Indexed keywords


EID: 33646726845     PISSN: 0265671X     EISSN: None     Source Type: Journal    
DOI: 10.1108/02656710310493661     Document Type: Article
Times cited : (59)

References (11)
  • 2
  • 3
    • 0038310600 scopus 로고    scopus 로고
    • Quality management and its relationship with organizational context and design
    • Germain, R., Spears, N. (1999), "Quality management and its relationship with organizational context and design" in International Journal of Quality & Reliability Management, Vol. 16, No. 4, pp. 371-91.
    • (1999) International Journal of Quality & Reliability Management , vol.16 , Issue.4 , pp. 371-391
    • Germain, R.1    Spears, N.2
  • 4
    • 0345513515 scopus 로고    scopus 로고
    • Identifying critical success factors for supply chain quality management
    • Kuei, C., Madu, C.N. (2001), "Identifying critical success factors for supply chain quality management" in Asia Pacific Management Review, Vol. 6, No. 4, pp. 409-23.
    • (2001) Asia Pacific Management Review , vol.6 , Issue.4 , pp. 409-423
    • Kuei, C.1    Madu, C.N.2
  • 7
    • 84887290452 scopus 로고    scopus 로고
    • Six-sigma - improving the quality of business
    • Gattorna, J.L., Ogulin, R., Reynolds, M.W. (Eds.), Gower, Burlington, VT
    • Schleusener, R.D., Berger, A.J. (2003), "Six-sigma - improving the quality of business" in Gattorna, J.L., Ogulin, R. and Reynolds, M.W. (Eds.), Gower Handbook of Supply Chain Management, Gower, Burlington, VT, pp. 133-43.
    • (2003) Gower Handbook of Supply Chain Management , pp. 133-143
    • Schleusener, R.D.1    Berger, A.J.2
  • 11
    • 84945795598 scopus 로고
    • Holistic TQM must take account of politic process
    • Wilkinson, A., Witcher, B. (1993), "Holistic TQM must take account of politic process" in Total Quality Management, Vol. 4, No. 1, pp. 47-56.
    • (1993) Total Quality Management , vol.4 , Issue.1 , pp. 47-56
    • Wilkinson, A.1    Witcher, B.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.