Integrating six sigma and CQI for improving patient care

TQM Magazine

Volumn 16, Issue 2, 2004, Pages 105-113

  Revere, Lee ^a   Black, Ken ^a   Huq, Ahsan ^a  

^a UNIVERSITY OF HOUSTON CLEAR LAKE   (United States)

Author keywords

Health services; Patient care; Quality improvement

Indexed keywords

CUSTOMER SATISFACTION; MARKETING; QUALITY ASSURANCE; SOCIETIES AND INSTITUTIONS; STATISTICAL PROCESS CONTROL;

FINANCIAL STABILITY; SIX SIGMA;

TOTAL QUALITY MANAGEMENT;

EID: 1642304281     PISSN: 0954478X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09544780410522991     Document Type: Article

References (20)

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