Human factors affecting the acceptance of total quality management

International Journal of Quality & Reliability Management

Volumn 17, Issue 7, 2000, Pages 714-729

  Fok, Lillian Y ^a   Hartman, Sandra J ^a   Patti, Anthony L ^a   Razek, Joseph R ^a  

^a UNIVERSITY OF NEW ORLEANS   (United States)

Author keywords

Organizational behaviour; Resistance; TQM; Work psychology

Indexed keywords

EID: 3042785325     PISSN: 0265671X     EISSN: None     Source Type: Journal    
DOI: 10.1108/02656710010306148     Document Type: Article

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