Effective problem solving a new way of thinking

Annual Quality Congress Transactions

Volumn , Issue , 2001, Pages 110-122

  Gano, Dean L ^a  

^a Apollo Associated Services Inc   (United States)

Author keywords

Empowerment; Problem; Rootcause

Indexed keywords

PERSONNEL; PROBLEM SOLVING; PRODUCTION ENGINEERING; STANDARDS; STRATEGIC PLANNING;

QUALITY IMPROVEMENT;

TOTAL QUALITY MANAGEMENT;

EID: 0035783554     PISSN: None     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Conference Paper

References (7)

1. Carter, Rita, 1999, Mapping The Mind, University of California Press, Los Angeles, London.
2. Churchland, Paul M., 1996, The Engine of Reason, The Seat of the Soul, MIT, Cambridge, MA.
3. Damasio, Antonio, 1994, Descartes' Error, Grosset/Putman, New York, NY.
4. Gano, Dean, 1999 Apollo Root Cause Analysis - A New Way Of Thinking, Apollonian Publications, Yakima, WA. Distributed by BookMasters, Inc.
5. Goleman, Daniel, 1995, Emotional Intelligence, Bantam Books, New York, NY.
6. Van Doren, Charles, 1991, A History of Knowledge, Ballantine Books, New York, NY.
7. Wilson, Paul, et. al., 1993, Root Cause Analysis - A Tool for Total Quality Management, Quality Press, Milwaukee, WI.