The impact of balanced scorecards in a public sector environment: Empirical evidence from Dunedin City Council, New Zealand

International Journal of Operations and Production Management

Volumn 27, Issue 8, 2007, Pages 846-873

  Greatbanks, Richard ^a   Tapp, David ^b  

^a UNIVERSITY OF OTAGO   (New Zealand)

^b Dunedin City Council   (New Zealand)

Author keywords

Balanced scorecard; Business excellence; Case studies; Local government; New Zealand; Public sector organizations

Indexed keywords

EID: 34547180425     PISSN: 01443577     EISSN: None     Source Type: Journal    
DOI: 10.1108/01443570710763804     Document Type: Article

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