-
1
-
-
2042515877
-
Performance measurement and adoption of balanced scorecards
-
Chan, Y.C.L. (2004), “Performance measurement and adoption of balanced scorecards”, International Journal of Public Sector Management, Vol. 17 No. 3, pp. 204-21.
-
(2004)
International Journal of Public Sector Management
, vol.17
, Issue.3
, pp. 204-221
-
-
Chan, Y.C.L.1
-
2
-
-
58149210840
-
The new public management in the 1980s: variations on a theme
-
Hood, C. (1995), “The new public management in the 1980s: variations on a theme”, Accounting, Organisations and Society, Vol. 20 No. 2/3, pp. 93-110.
-
(1995)
Accounting, Organisations and Society
, vol.20
, Issue.2-3
, pp. 93-110
-
-
Hood, C.1
-
3
-
-
0041694995
-
Performance information and program evaluation in the Australian public sector
-
Guthrie, J. and English, L. (1997), “Performance information and program evaluation in the Australian public sector”, International Journal of Public Sector Management, Vol. 10 No. 3.
-
(1997)
International Journal of Public Sector Management
, vol.10
, Issue.3
-
-
Guthrie, J.1
English, L.2
-
5
-
-
84986161450
-
Balanced scorecard: theoretical perspectives and public management implications
-
Johnsen, A. (2001), “Balanced scorecard: theoretical perspectives and public management implications”, Managerial Auditing Journal, Vol. 16 No. 6, pp. 319-30.
-
(2001)
Managerial Auditing Journal
, vol.16
, Issue.6
, pp. 319-330
-
-
Johnsen, A.1
-
6
-
-
84945337454
-
Strategic performance measurement and management in non-profit organisations
-
Kaplan, R.S. (2001), “Strategic performance measurement and management in non-profit organisations”, Non-profit Management and Leadership, Vol. 11 No. 3, pp. 353-70.
-
(2001)
Non-profit Management and Leadership
, vol.11
, Issue.3
, pp. 353-370
-
-
Kaplan, R.S.1
-
7
-
-
0026494564
-
The balanced scorecard – measures that drive performance
-
Kaplan, R.S. and Norton, D.P. (1992), “The balanced scorecard – measures that drive performance”, Harvard Business Review, Vol. 70 No. 1, pp. 71-9.
-
(1992)
Harvard Business Review
, vol.70
, Issue.1
, pp. 71-79
-
-
Kaplan, R.S.1
Norton, D.P.2
-
8
-
-
0000142161
-
Putting the balanced scorecard to work
-
Kaplan, R.S. and Norton, D.P. (1993), “Putting the balanced scorecard to work”, Harvard Business Review, Vol. 71 No. 5, pp. 134-42.
-
(1993)
Harvard Business Review
, vol.71
, Issue.5
, pp. 134-142
-
-
Kaplan, R.S.1
Norton, D.P.2
-
9
-
-
84993074358
-
Using the balanced scorecard as a strategic management system
-
Kaplan, R.S. and Norton, D.P. (1996a), “Using the balanced scorecard as a strategic management system”, Harvard Business Review, Vol. 74 No. 1, pp. 75-85.
-
(1996)
Harvard Business Review
, vol.74
, Issue.1
, pp. 75-85
-
-
Kaplan, R.S.1
Norton, D.P.2
-
10
-
-
84992946668
-
-
Harvard Business School Press, Boston, MA.
-
Kaplan, R.S. and Norton, D.P. (1996b), The Balanced Scorecard: Translating Strategy into Action, Harvard Business School Press, Boston, MA.
-
(1996)
The Balanced Scorecard: Translating Strategy into Action
-
-
Kaplan, R.S.1
Norton, D.P.2
-
11
-
-
84992980565
-
-
available at:
-
Scottish Executive (2004), Performance Assessment Framework, available at: www.paf.scot.nhs.uk/paf.
-
(2004)
Performance Assessment Framework
-
-
-
12
-
-
0035493956
-
Measuring performance in Dumfries and Galloway constabulary with the balanced scorecard
-
Wisniewski, M. and Dickson, A. (2001), “Measuring performance in Dumfries and Galloway constabulary with the balanced scorecard”, Journal of the Operational Research Society, Vol. 52, pp. 1057-66.
-
(2001)
Journal of the Operational Research Society
, vol.52
, pp. 1057-1066
-
-
Wisniewski, M.1
Dickson, A.2
-
13
-
-
0035202333
-
Using the statutory audit to support continuous improvement in Scottish local authorities
-
Wisniewski, M. and Stewart, D. (2001), “Using the statutory audit to support continuous improvement in Scottish local authorities”, International Journal of Public Sector Management, Vol. 14 No. 6/7, pp. 540-55.
-
(2001)
International Journal of Public Sector Management
, vol.14
, Issue.6-7
, pp. 540-555
-
-
Wisniewski, M.1
Stewart, D.2
-
14
-
-
0003238097
-
Reflections on performance measurement in public sector organisations
-
in Jackson, P.M. (Ed.), CIPFA, London.
-
Jackson, P.M. (1995), “Reflections on performance measurement in public sector organisations”, in Jackson, P.M. (Ed.), Measures for Success in the Public Sector, CIPFA, London.
-
(1995)
Measures for Success in the Public Sector
-
-
Jackson, P.M.1
-
15
-
-
2042516723
-
Performance measurement for stakeholders; the case of Scottish local authorities
-
Wisniewski, M. and Stewart, D. (2004), “Performance measurement for stakeholders; the case of Scottish local authorities”, International Journal of Public Sector Management, Vol. 17 No. 3, pp. 222-33.
-
(2004)
International Journal of Public Sector Management
, vol.17
, Issue.3
, pp. 222-233
-
-
Wisniewski, M.1
Stewart, D.2
|