Performance measurement and adoption of balanced scorecards: A survey of municipal governments in the USA and Canada

International Journal of Public Sector Management

Volumn 17, Issue 2-3, 2004, Pages 204-221

  Chan, Yee Ching Lilian ^a  

^a MCMASTER UNIVERSITY   (Canada)

Author keywords

Balanced scorecard; Canada; Local government; Performance measurement (quality); United States of America

Indexed keywords

ADMINISTRATION; LOCAL GOVERNMENT; MANAGEMENT PRACTICE; PERFORMANCE ASSESSMENT;

CANADA; NORTH AMERICA; UNITED STATES;

EID: 2042515877     PISSN: 09513558     EISSN: None     Source Type: Journal    
DOI: 10.1108/09513550410530144     Document Type: Article

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