Managing through measures: a study of impact on performance

Journal of Manufacturing Technology Management

Volumn 16, Issue 4, 2005, Pages 373-395

  Bourne, Mike ^a   Kennerley, Mike ^a   Franco Santos, Monica ^a  

^a CRANFIELD UNIVERSITY   (United Kingdom)

Author keywords

Business performance; Performance management; Performance measurement (quality)

Indexed keywords

CONTROL SYSTEMS; DATA ACQUISITION; IMPACT TESTING; PERFORMANCE; PROJECT MANAGEMENT; SOCIETIES AND INSTITUTIONS;

BUSINESS PERFORMANCE; INTERACTIVE CONTROL; PERFORMANCE MANAGEMENT; PERFORMANCE MEASUREMENTS (QUALITY);

INDUSTRIAL MANAGEMENT;

EID: 21044434175     PISSN: 1741038X     EISSN: None     Source Type: Journal    
DOI: 10.1108/17410380510594480     Document Type: Article

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