메뉴 건너뛰기




Volumn 54, Issue 5-6, 2005, Pages 482-493

Perversity in public service performance measurement

Author keywords

Performance management; Performance measures; Public sector organizations; United Kingdom

Indexed keywords


EID: 23444432212     PISSN: 17410401     EISSN: None     Source Type: Journal    
DOI: 10.1108/17410400510604601     Document Type: Article
Times cited : (73)

References (18)
  • 1
    • 1542719645 scopus 로고    scopus 로고
    • Targets, inspections, and transparency
    • Bevan, G.M. and Hood, C. (2004), "Targets, inspections, and transparency", BMJ, Vol. 328, p. 598.
    • (2004) BMJ , vol.328 , pp. 598
    • Bevan, G.M.1    Hood, C.2
  • 3
    • 23444436247 scopus 로고    scopus 로고
    • Against the grain
    • 31 March
    • Caulkin, S. (2004), "Against the grain", Society Guardian, 31 March.
    • (2004) Society Guardian
    • Caulkin, S.1
  • 4
    • 0003344225 scopus 로고
    • Cultural bias
    • Routledge London
    • Douglas, M. (1982), "Cultural bias", The Active Voice, Routledge, London.
    • (1982) The Active Voice
    • Douglas, M.1
  • 5
    • 0039862135 scopus 로고    scopus 로고
    • League tables and their limitations: Statistical issues in comparisons of institutional performance
    • Goldstein, H. and Spiegelhalter, D.J. (1996), "League tables and their limitations: statistical issues in comparisons of institutional performance", Journal of the Royal Statistical Society, A, Vol. 159, pp. 385-443.
    • (1996) Journal of the Royal Statistical Society, A , vol.159 , pp. 385-443
    • Goldstein, H.1    Spiegelhalter, D.J.2
  • 6
    • 15744397669 scopus 로고
    • Monetary relationships: A view from Threadneedle Street
    • Reserve Bank of Australia
    • Goodhart, C.A.E. (1975), "Monetary relationships: a view from Threadneedle Street", Papers in Monetary Economics, Reserve Bank of Australia, Vol. I.
    • (1975) Papers in Monetary Economics , vol.1
    • Goodhart, C.A.E.1
  • 7
    • 0000314726 scopus 로고
    • Management control of public and not for profit activities
    • Hofstede, G. (1981), "Management control of public and not for profit activities", Acctg, Orgs and Soc, Vol. 6 No. 3, pp. 193-211.
    • (1981) Acctg, Orgs and Soc , vol.6 , Issue.3 , pp. 193-211
    • Hofstede, G.1
  • 9
    • 4243614281 scopus 로고    scopus 로고
    • available at: www1.worldbank.org/publicsector/civilservice/debate1.htm
    • Manning, N. (2000), "The New Public Management & its legacy", available at: www1.worldbank.org/publicsector/civilservice/ debate1.htm.
    • (2000) The New Public Management & its Legacy
    • Manning, N.1
  • 11
  • 12
    • 11844253424 scopus 로고    scopus 로고
    • review of strategic performance measurement and management in non-profit organizations, by Robert Kaplan, HCNO working paper series, May
    • Moore, M.H. (2003), "The public value scorecard: a rejoinder and an alternative", review of strategic performance measurement and management in non-profit organizations, by Robert Kaplan, HCNO working paper series, May.
    • (2003) The Public Value Scorecard: A Rejoinder and an Alternative
    • Moore, M.H.1
  • 13
    • 0348162323 scopus 로고    scopus 로고
    • Management by measurement? Public management practices amidst ambiguity
    • Noordegraaf, M. and Abma, T. (2003), "Management by measurement? Public management practices amidst ambiguity", Pub. Admin., Vol. 81 No. 4, pp. 853-73.
    • (2003) Pub. Admin. , vol.81 , Issue.4 , pp. 853-73
    • Noordegraaf, M.1    Abma, T.2
  • 14
    • 0000544562 scopus 로고
    • Dysfunctional consequences of performance measurements
    • Ridgway, V.F. (1956), "Dysfunctional consequences of performance measurements", Admin. Sci. Qtly. Vol. 1 No. 2, pp. 240-7.
    • (1956) Admin. Sci. Qtly , vol.1 , Issue.2 , pp. 240-7
    • Ridgway, V.F.1
  • 15
    • 9944238860 scopus 로고
    • Dilemmas in a general theory of planning
    • Rittel, H.W.J. and Webber, M.M. (1973), "Dilemmas in a general theory of planning", Policy Sci., Vol. 4, pp. 155-69.
    • (1973) Policy Sci. , vol.4 , pp. 155-69
    • Rittel, H.W.J.1    Webber, M.M.2
  • 16
    • 0002641660 scopus 로고
    • The use of performance indicators in the public sector
    • Smith, P.C. (1990), "The use of performance indicators in the public sector", Journal of the Royal Statistical Society, A, Vol. 153 No. 1, pp. 53-72.
    • (1990) Journal of the Royal Statistical Society, A , vol.153 , Issue.1 , pp. 53-72
    • Smith, P.C.1
  • 17
    • 84959939551 scopus 로고
    • On the unintended consequences of publishing performance data in the public sector
    • Smith, P. (1995), "On the unintended consequences of publishing performance data in the public sector", Intl. Jnl. Pub. Admin., Vol. 18 Nos. 2/3, pp. 277-310.
    • (1995) Intl. Jnl. Pub. Admin. , vol.18 , Issue.23 , pp. 277-310
    • Smith, P.1
  • 18
    • 3042725889 scopus 로고    scopus 로고
    • Public Administration Select Committee, Fifth report, London (HC 62-I.)
    • Stationery Office (2003), "On target? Government by measurement", Public Administration Select Committee, Fifth report, London (HC 62-I.).
    • (2003) On Target? Government by Measurement
    • Office, S.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.