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Volumn 42, Issue 3, 1999, Pages 64-67
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A really balanced scorecard.
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NONE
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Author keywords
[No Author keywords available]
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Indexed keywords
ARTICLE;
CONSUMER;
FINANCIAL MANAGEMENT;
HEALTH CARE COST;
HEALTH CARE QUALITY;
HUMAN;
INFORMATION PROCESSING;
QUALITY CONTROL;
SOCIAL PSYCHOLOGY;
STANDARD;
TOTAL QUALITY MANAGEMENT;
UNITED STATES;
BENCHMARKING;
CONSUMER SATISFACTION;
DATA COLLECTION;
HEALTH CARE SECTOR;
HUMANS;
MARKETING OF HEALTH SERVICES;
QUALITY INDICATORS, HEALTH CARE;
SOCIAL VALUES;
TOTAL QUALITY MANAGEMENT;
UNITED STATES;
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EID: 0033126826
PISSN: 15273547
EISSN: None
Source Type: Journal
DOI: None Document Type: Article |
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Times cited : (23)
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References (0)
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