Quality management systems certification: A survey

International Journal of Quality & Reliability Management

Volumn 15, Issue 5, 1998, Pages 467-480

  Bryde, David J ^a   Slocock, Brian ^b  

^a LIVERPOOL JOHN MOORES UNIVERSITY   (United Kingdom)

^b UNIVERSITY OF THE WEST OF SCOTLAND   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0001594989     PISSN: 0265671X     EISSN: None     Source Type: Journal    
DOI: 10.1108/02656719810203668     Document Type: Article

References (14)

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2. BSI (1994), BS EN ISO 9000 (Formerly BS 5750), Quality Systems: Part 1, 2 and 3, British Standards Institute, London.
3. Callan, R.J. (1992), “Quality control at Avant Hotels - the debut of BS 5750”, The Services Industries Journal, Vol. 12 No. 1, pp. 17-33.
4. Campbell, L. (1994), “BS 5750 - what’s in it for small firms?”, Quality World, June, pp. 337-9.
5. Easterby-Smith, M., Thorpe, R. and Lowe, A. (1991), Management Research: An Introduction, Sage, London.
6. Gould, D.T. (1991), “Implementing a quality system in a UK manufacturing company”, International Journal of Quality & Reliability Management, Vol. 24 No. 11, pp. 49-51.
7. Griffin, A. (1995), “ISO 9000 - a licence to trade”, Quality World, September, pp. 622-4.
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9. Raynor, P. and Porter, L.J. (1991), “BS 5750/ISO 9000 - the experiences of small and medium-sized firms”, International Journal of Quality & Reliability Management, Vol. 8 No. 6, pp. 16-28.
10. Rock, M. (1992), “Twists and turns on quality street”, Director, December, pp. 41-3.
11. Sekaran, M. (1992), Research Methods for Business: A Skill-building Approach, 2nd ed., John Wiley & Sons, Chichester.
12. Street, P.A. and Fernie, J.M. (1992), “BS 5750: the industry view”, International Journal of Quality & Reliability Management, Vol. 9 No. 7, pp. 37-41.
13. Tyler, G. (1989), “BS 5750, ‘quality’ standard: benefit or bandwagon?”, Works Management, September, pp. 52-7.
14. Whittington, D. (1989), “Some attitudes to BS 5750: a study”, International Journal of Quality & Reliability Management, Vol. 6 No. 3, pp. 54-8.