Combining service blueprint and FMEA for service design

Service Industries Journal

Volumn 27, Issue 2, 2007, Pages 91-104

  Chuang, Pao Tiao ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

INDUSTRIAL DEVELOPMENT; MANAGEMENT; SERVICE SECTOR;

EID: 33947154848     PISSN: 02642069     EISSN: 17439507     Source Type: Journal    
DOI: 10.1080/02642060601122587     Document Type: Article

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