'A unique working environment': Health, sicknsss and absence management in UK call centres

Work, Employment and Society

Volumn 17, Issue 3, 2003, Pages 435-458

  Taylor, Phil ^a   Baldry, Chris ^a   Bain, Peter ^b   Ellis, Vaughan ^a  

^a UNIVERSITY OF STIRLING   (United Kingdom)

^b UNIVERSITY OF STRATHCLYDE   (United Kingdom)

Author keywords

Call centres; Health and safety; Sickness absence; Trade unions; Work organization

Indexed keywords

EID: 0242592347     PISSN: 09500170     EISSN: None     Source Type: Journal    
DOI: 10.1177/09500170030173002     Document Type: Review

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