The consumer's relational commitment: Main dimensions and antecedents

Journal of Retailing and Consumer Services

Volumn 11, Issue 6, 2004, Pages 351-367

  SanMartín Gutiérrez, Sonia ^a   Gutiérrez Cillán, Jesús ^b   Camarero Izquierdo, Carmen ^b  

^a Depto de Econ y Admin de Empresas   (Spain)

^b UNIVERSITY OF VALLADOLID   (Spain)

Author keywords

Commitment; Consumer garage relationship; Opportunism; Trust; Uncertainty

Indexed keywords

CONSUMPTION BEHAVIOR; MODELING; UNCERTAINTY ANALYSIS;

EID: 11144250772     PISSN: 09696989     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jretconser.2003.12.001     Document Type: Article

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