메뉴 건너뛰기




Volumn 78, Issue , 2018, Pages 4-14

Open innovation and the evaluation of internet-enabled public services in smart cities

Author keywords

Co evaluation; Co production; Innovation management; Open innovation; Smart city services; Stakeholder management

Indexed keywords

SMART CITY;

EID: 85050491536     PISSN: 01664972     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.technovation.2018.07.003     Document Type: Article
Times cited : (57)

References (93)
  • 1
    • 84903149418 scopus 로고    scopus 로고
    • Post Implementation evaluation of IT systems: a close review of practice
    • Z. Irani P. Lowe Butterworth-Heinemann Oxford, UK
    • Al-Yaseen, H., Eldabi, R., El-Haddadeh, R., Post Implementation evaluation of IT systems: a close review of practice. Irani, Z., Lowe, P., (eds.) Evaluating Information Systems: Public and Private Sectors, 2008, Butterworth-Heinemann, Oxford, UK, 134–151.
    • (2008) Evaluating Information Systems: Public and Private Sectors , pp. 134-151
    • Al-Yaseen, H.1    Eldabi, R.2    El-Haddadeh, R.3
  • 2
    • 12944292932 scopus 로고    scopus 로고
    • Fostering innovation in public services
    • Albury, D., Fostering innovation in public services. Public Money Manag. 25:1 (2005), 51–56.
    • (2005) Public Money Manag. , vol.25 , Issue.1 , pp. 51-56
    • Albury, D.1
  • 3
    • 84900501711 scopus 로고    scopus 로고
    • Mapping living labs in the landscape of innovation methodologies
    • Almirall, E., Lee, M., Wareham, J., Mapping living labs in the landscape of innovation methodologies. Technol. Innov. Manag. Rev. 2:9 (2012), 12–18.
    • (2012) Technol. Innov. Manag. Rev. , vol.2 , Issue.9 , pp. 12-18
    • Almirall, E.1    Lee, M.2    Wareham, J.3
  • 4
    • 67049128792 scopus 로고    scopus 로고
    • Living labs and open innovation: roles and applicability
    • Almirall, E., Wareham, J., Living labs and open innovation: roles and applicability. Electron. J. Virtual Organ. Netw. 10:3 (2008), 21–46.
    • (2008) Electron. J. Virtual Organ. Netw. , vol.10 , Issue.3 , pp. 21-46
    • Almirall, E.1    Wareham, J.2
  • 5
    • 84955706506 scopus 로고    scopus 로고
    • Public Innovation through Collaboration and Design© 2014 – Routledge.
    • Ansell, C., Torfing, J., (eds). Public Innovation through Collaboration and Design© 2014 – Routledge.
    • Ansell, C.1    Torfing, J.2
  • 6
    • 78149270389 scopus 로고    scopus 로고
    • Exploring the importance of citizen participation and involvement in e-government projects: practice, incentives and organization
    • Axelsson, K., Melin, U., Lindgren, I., Exploring the importance of citizen participation and involvement in e-government projects: practice, incentives and organization. J. Transform. Gov. - People, Process Policy 4:4 (2010), 299–321.
    • (2010) J. Transform. Gov. - People, Process Policy , vol.4 , Issue.4 , pp. 299-321
    • Axelsson, K.1    Melin, U.2    Lindgren, I.3
  • 7
    • 84855285575 scopus 로고    scopus 로고
    • Collaborative innovation in the public sector
    • Bommert, B., Collaborative innovation in the public sector. Int. Public Manag. Rev. 11:1 (2010), 15–33.
    • (2010) Int. Public Manag. Rev. , vol.11 , Issue.1 , pp. 15-33
    • Bommert, B.1
  • 8
    • 84986174499 scopus 로고    scopus 로고
    • Encouraging innovation in the public sector
    • Borins, S., Encouraging innovation in the public sector. J. Intellect. Capital. 2:3 (2001), 310–319.
    • (2001) J. Intellect. Capital. , vol.2 , Issue.3 , pp. 310-319
    • Borins, S.1
  • 9
    • 34548857626 scopus 로고    scopus 로고
    • Beyond engagement and participation: user and community coproduction of public services
    • Bovaird, D., Beyond engagement and participation: user and community coproduction of public services. Public Adm. Rev. 67:5 (2007), 846–860.
    • (2007) Public Adm. Rev. , vol.67 , Issue.5 , pp. 846-860
    • Bovaird, D.1
  • 10
    • 84867370425 scopus 로고    scopus 로고
    • From engagement to co-production: the contribution of users and communities to outcomes and public value
    • Bovaird, T., Loeffler, E., From engagement to co-production: the contribution of users and communities to outcomes and public value. Int. J. Volunt. Nonprofit Organ. 23:4 (2012), 1119–1138.
    • (2012) Int. J. Volunt. Nonprofit Organ. , vol.23 , Issue.4 , pp. 1119-1138
    • Bovaird, T.1    Loeffler, E.2
  • 11
    • 84994885703 scopus 로고    scopus 로고
    • User and community co-production of public services: what does the evidence tell us?
    • Bovaird, T., Loeffler, L., User and community co-production of public services: what does the evidence tell us?. Int. J. Public Adm. 39:13 (2016), 1006–1019.
    • (2016) Int. J. Public Adm. , vol.39 , Issue.13 , pp. 1006-1019
    • Bovaird, T.1    Loeffler, L.2
  • 12
    • 77952927624 scopus 로고    scopus 로고
    • The Challenge of Co-production: How Equal Partnerships between Professionals and the Public Are Crucial to Improving Public Services
    • New Economic Foundation, NESTA London
    • Boyle, D., Harris, M., The Challenge of Co-production: How Equal Partnerships between Professionals and the Public Are Crucial to Improving Public Services. 2009, New Economic Foundation, NESTA, London.
    • (2009)
    • Boyle, D.1    Harris, M.2
  • 13
    • 84964414169 scopus 로고    scopus 로고
    • Distinguishing Different Types of Coproduction: A Conceptual Analysis Based on the Classical Definitions
    • Brandsen, T., Honingh, M., Distinguishing Different Types of Coproduction: A Conceptual Analysis Based on the Classical Definitions. Public Adm. Rev. 76:3 (2016), 427–435.
    • (2016) Public Adm. Rev. , vol.76 , Issue.3 , pp. 427-435
    • Brandsen, T.1    Honingh, M.2
  • 14
    • 84925773722 scopus 로고    scopus 로고
    • Gray, Ch Co-production from a normative perspective. New Public Governance, the Third Sector, and Co-Production 7:129.
    • Cahn, E., Gray, Ch, 2013. Co-production from a normative perspective. New Public Governance, the Third Sector, and Co-Production 7:129.
    • (2013)
    • Cahn, E.1
  • 15
    • 82955198499 scopus 로고    scopus 로고
    • Co-production and its effects on service innovation
    • Chen, J., Tsou, H., Ching, R., Co-production and its effects on service innovation. Ind. Mark. Manag. 40:8 (2011), 1331–1346.
    • (2011) Ind. Mark. Manag. , vol.40 , Issue.8 , pp. 1331-1346
    • Chen, J.1    Tsou, H.2    Ching, R.3
  • 16
    • 79955473173 scopus 로고    scopus 로고
    • Open Services Innovation: Rethinking Your Business to Grow and Compete in a New Era
    • Wiley New York
    • Chesbrough, H., Open Services Innovation: Rethinking Your Business to Grow and Compete in a New Era. 2011, Wiley, New York.
    • (2011)
    • Chesbrough, H.1
  • 17
    • 85058022124 scopus 로고    scopus 로고
    • Smart City Services Evaluation and Impact Assessment Report, Peripheria Project
    • Cooper, I., Paskaleva, K., Concilio, G., Rizzo, F., Goetz, C., Marsh, J., Barroco, J., 2012. Smart City Services Evaluation and Impact Assessment Report, Peripheria Project, 〈http://www.peripheria.eu/content/peripheria-evaluation-and-impact-assessment〉.
    • (2012)
    • Cooper, I.1    Paskaleva, K.2    Concilio, G.3    Rizzo, F.4    Goetz, C.5    Marsh, J.6    Barroco, J.7
  • 18
    • 85058060023 scopus 로고    scopus 로고
    • Selecting impact/outcome evaluation designs: a decision-making table and checklist approach, In: Outcomes Theory Knowledge Base
    • Duignan, P., 2009. Selecting impact/outcome evaluation designs: a decision-making table and checklist approach, In: Outcomes Theory Knowledge Base, article no. 256. 〈http://knol.google.com/k/paul-duignan-phd/selecting-impactoutcomeevaluation/2m7zd68aaz774/115〉.
    • (2009)
    • Duignan, P.1
  • 19
    • 73149107788 scopus 로고    scopus 로고
    • Characteristics of innovation and innovation adoption in public organizations: assessing the role of managers
    • Damanpour, F., Schneider, M., Characteristics of innovation and innovation adoption in public organizations: assessing the role of managers. J. Public Adm. Res. Theory 19:3 (2009), 495–522.
    • (2009) J. Public Adm. Res. Theory , vol.19 , Issue.3 , pp. 495-522
    • Damanpour, F.1    Schneider, M.2
  • 20
    • 85058060720 scopus 로고    scopus 로고
    • For a “living (Lab)” approach to smart cities
    • E. Riva Sanseverino R. Riva Sanseverino V. Vaccaro Springer Cham
    • De Bonis, L., Trapani, F., For a “living (Lab)” approach to smart cities. Riva Sanseverino, E., Riva Sanseverino, R., Vaccaro, V., (eds.) Smart Cities Atlas, 2017, Springer, Cham.
    • (2017) Smart Cities Atlas
    • De Bonis, L.1    Trapani, F.2
  • 21
    • 77953500554 scopus 로고    scopus 로고
    • A typology of shared service provision in Australian Local Government
    • Dollery, B., Grant, B., Akimov, A., A typology of shared service provision in Australian Local Government. Aust. Geogr. 41:2 (2010), 217–231.
    • (2010) Aust. Geogr. , vol.41 , Issue.2 , pp. 217-231
    • Dollery, B.1    Grant, B.2    Akimov, A.3
  • 22
    • 85058050084 scopus 로고    scopus 로고
    • Evaluating co-production: pragmatic approaches to building the evidence base, Co-production Panel, Political Studies Association Conference, April.
    • Durose, C., Mangan, C., Needham C., Rees, J., 2014. Evaluating co-production: pragmatic approaches to building the evidence base, Co-production Panel, Political Studies Association Conference, April.
    • (2014)
    • Durose, C.1    Mangan, C.2    Needham, C.3    Rees, J.4
  • 23
    • 79551516148 scopus 로고    scopus 로고
    • Expanding understanding of service exchange and value co-creation: a social construction approach
    • Edvardsson, B., Tronvoll, B., Gruber, T., Expanding understanding of service exchange and value co-creation: a social construction approach. J. Acad. Mark. Sci. 39:2 (2011), 327–339.
    • (2011) J. Acad. Mark. Sci. , vol.39 , Issue.2 , pp. 327-339
    • Edvardsson, B.1    Tronvoll, B.2    Gruber, T.3
  • 24
    • 85058004460 scopus 로고    scopus 로고
    • ENoLL (European Network of Living Labs) Effective members, 〈〉.
    • ENoLL (European Network of Living Labs), 2018. Effective members, 〈 http://www.openlivinglabs.eu/livinglabs/effectivemembers〉.
    • (2018)
  • 25
    • 85058062261 scopus 로고    scopus 로고
    • EnoLL (European Network of Living Labs) undated. What are Living Labs
    • EnoLL (European Network of Living Labs) undated. What are Living Labs, 〈http://www.openlivinglabs.eu/node/1429〉.
  • 26
    • 85058049325 scopus 로고    scopus 로고
    • European Union Marketplace of the European Innovation Partnership on Smart Cities and Communities
    • European Union, 2018. Marketplace of the European Innovation Partnership on Smart Cities and Communities, 〈https://eu-smartcities.eu〉.
    • (2018)
  • 27
    • 85058040778 scopus 로고    scopus 로고
    • Stakeholder Governance: Adapting Stakeholder Theory to E-Government, Communications of the Association for Information Systems, Article 31
    • Flak, L., Jeremy, R. 2005. Stakeholder Governance: Adapting Stakeholder Theory to E-Government, Communications of the Association for Information Systems, Article 31.
    • (2005)
    • Flak, L.1    Jeremy, R.2
  • 28
    • 1642379371 scopus 로고    scopus 로고
    • Public Administration Theory and Primer
    • Westview Press Boulder, Co
    • Frederickson, H., Smith, K., Public Administration Theory and Primer. 2012, Westview Press, Boulder, Co.
    • (2012)
    • Frederickson, H.1    Smith, K.2
  • 29
    • 84856177400 scopus 로고    scopus 로고
    • Joint service development – the creations of the prerequisite for the service development
    • Gottfridsson, P., Joint service development – the creations of the prerequisite for the service development. Manag. Serv. Qual. 22:1 (2012), 21–37.
    • (2012) Manag. Serv. Qual. , vol.22 , Issue.1 , pp. 21-37
    • Gottfridsson, P.1
  • 30
    • 34247609224 scopus 로고    scopus 로고
    • e-Government information systems: evaluation-led design for public value and client trust
    • Grimsley, M., Meehan, A., e-Government information systems: evaluation-led design for public value and client trust. Eur. J. Inf. Syst. 16:2 (2007), 134–148.
    • (2007) Eur. J. Inf. Syst. , vol.16 , Issue.2 , pp. 134-148
    • Grimsley, M.1    Meehan, A.2
  • 31
    • 80053497835 scopus 로고    scopus 로고
    • Value co-creation in service logic: a critical analysis
    • Gronroos, C., Value co-creation in service logic: a critical analysis. MarketingTheory 11:3 (2011), 279–301.
    • (2011) MarketingTheory , vol.11 , Issue.3 , pp. 279-301
    • Gronroos, C.1
  • 32
    • 84949394291 scopus 로고
    • Service management: an evaluation and the future
    • Gummesson, E., Service management: an evaluation and the future. Int. J. Serv. Ind. Manag. 5:1 (1994), 77–96.
    • (1994) Int. J. Serv. Ind. Manag. , vol.5 , Issue.1 , pp. 77-96
    • Gummesson, E.1
  • 33
    • 84887822151 scopus 로고    scopus 로고
    • Collaborative innovation: a viable alternative to market competition and organizational entrepreneurship
    • Hartley, J., Sørensen, E., Torfing, J., Collaborative innovation: a viable alternative to market competition and organizational entrepreneurship. Public Adm. Rev. 73:6 (2013), 821–830.
    • (2013) Public Adm. Rev. , vol.73 , Issue.6 , pp. 821-830
    • Hartley, J.1    Sørensen, E.2    Torfing, J.3
  • 34
    • 79960297754 scopus 로고    scopus 로고
    • Citizen sourcing: applying the concept of open innovation to the public sector
    • Hilgers, D., Ihl, C., Citizen sourcing: applying the concept of open innovation to the public sector. Int. J. Public Particip. 4:1 (2010), 67–88.
    • (2010) Int. J. Public Particip. , vol.4 , Issue.1 , pp. 67-88
    • Hilgers, D.1    Ihl, C.2
  • 35
    • 84906242945 scopus 로고    scopus 로고
    • Public e-service development: Understanding citizens’ conditions for participation
    • Holgersson, J., Karlsson, F., Public e-service development: Understanding citizens’ conditions for participation. Gov. Inf. Q. 31:3 (2014), 396–410.
    • (2014) Gov. Inf. Q. , vol.31 , Issue.3 , pp. 396-410
    • Holgersson, J.1    Karlsson, F.2
  • 36
    • 84891629033 scopus 로고    scopus 로고
    • Analyzing the sustainability of a newly developed service: an activity theory perspective
    • Fu-Ren, Lin, Pei-Shan, Hsieh, Analyzing the sustainability of a newly developed service: an activity theory perspective. Technovation 34:2 (2014), 113–125.
    • (2014) Technovation , vol.34 , Issue.2 , pp. 113-125
    • Fu-Ren, L.1    Pei-Shan, H.2
  • 37
    • 78649748871 scopus 로고    scopus 로고
    • Open innovation: state of the art and future perspectives
    • Huizingh, E., Open innovation: state of the art and future perspectives. Technovation 3:10 (2011), 2–9.
    • (2011) Technovation , vol.3 , Issue.10 , pp. 2-9
    • Huizingh, E.1
  • 38
    • 44149128688 scopus 로고    scopus 로고
    • Learning lessons from evaluating eGovernment: reflective case experiences that support transformational government
    • Irani, Z., Love, P.E.D., Jones, S., Learning lessons from evaluating eGovernment: reflective case experiences that support transformational government. J. Strateg. Inf. Syst. 17:2 (2008), 155–164.
    • (2008) J. Strateg. Inf. Syst. , vol.17 , Issue.2 , pp. 155-164
    • Irani, Z.1    Love, P.E.D.2    Jones, S.3
  • 39
    • 85058042860 scopus 로고    scopus 로고
    • User-involvement in public services innovation
    • S. Osborn L. Brown Edward Elgar Cheltenham
    • Jager, B., User-involvement in public services innovation. Osborn, S., Brown, L., (eds.) In Handbook of Public Service Innovation, 2013, Edward Elgar, Cheltenham.
    • (2013) In Handbook of Public Service Innovation
    • Jager, B.1
  • 40
    • 84155171198 scopus 로고    scopus 로고
    • Managing citizens expectations of public service performance: evidence from observations and expectations in local government
    • James, O., Managing citizens expectations of public service performance: evidence from observations and expectations in local government. Public Adm. 8:4 (2011), 1419–1435.
    • (2011) Public Adm. , vol.8 , Issue.4 , pp. 1419-1435
    • James, O.1
  • 41
    • 85058051423 scopus 로고    scopus 로고
    • JISC Facilitating open innovation: lansdcpaes and feasibility study. PERA - The innovation network. 〈〉.
    • JISC, 2009. Facilitating open innovation: lansdcpaes and feasibility study. PERA - The innovation network. 〈 http://www.jisc.ac.uk/media/documents/programmes/bce/facilitatingopeninnovationstudyfinalreport.pdf〉.
    • (2009)
  • 43
    • 84992927359 scopus 로고    scopus 로고
    • Towards e-government transformation: conceptualising “citizen engagement
    • Jones, S., Hackney, R., Irani, Z., Towards e-government transformation: conceptualising “citizen engagement. Transform. Gov.: People, Process Policy 1:2 (2007), 145–152.
    • (2007) Transform. Gov.: People, Process Policy , vol.1 , Issue.2 , pp. 145-152
    • Jones, S.1    Hackney, R.2    Irani, Z.3
  • 44
    • 79960145485 scopus 로고    scopus 로고
    • Institutional motivations in the adoption of innovations: the case of E-government
    • Jun, K., Weare, Ch, Institutional motivations in the adoption of innovations: the case of E-government. J. Public Adm. Res., Theory 21:3 (2010), 495–519.
    • (2010) J. Public Adm. Res., Theory , vol.21 , Issue.3 , pp. 495-519
    • Jun, K.1    Weare, C.2
  • 45
    • 0003405714 scopus 로고    scopus 로고
    • The Global Public Management Revolution
    • Brookings Institution Press Washington, D.C.
    • Kettl, D., The Global Public Management Revolution. 2005, Brookings Institution Press, Washington, D.C.
    • (2005)
    • Kettl, D.1
  • 46
    • 78650562614 scopus 로고    scopus 로고
    • Intelligent cities: towards interactive and global innovation environments
    • (337-335)
    • Komninos, N., Intelligent cities: towards interactive and global innovation environments. Int. J. Innov. Reg. Dev., 1(4), 2009 (337-335).
    • (2009) Int. J. Innov. Reg. Dev. , vol.1 , Issue.4
    • Komninos, N.1
  • 47
    • 80051652351 scopus 로고    scopus 로고
    • The business models and information architectures of smart cities
    • Kuk, G., Janssen, M., The business models and information architectures of smart cities. J. Urban Technol. 18:2 (2011), 39–52.
    • (2011) J. Urban Technol. , vol.18 , Issue.2 , pp. 39-52
    • Kuk, G.1    Janssen, M.2
  • 48
    • 84994085842 scopus 로고    scopus 로고
    • Living labs for smart cities: A use case in Guadalajara city to foster innovation and develop citizen-centered solutions, 2016 IEEE 12-15 Sept. 2016International Smart Cities Conference (ISC2).
    • Larios, V. Gomez, L., Mora, O., Rocio, M., Villanueva-Rosales, N., 2016. Living labs for smart cities: A use case in Guadalajara city to foster innovation and develop citizen-centered solutions, 2016 IEEE 12-15 Sept. 2016International Smart Cities Conference (ISC2).
    • (2016)
    • Larios, V.1    Gomez, L.2    Mora, O.3    Rocio, M.4    Villanueva-Rosales, N.5
  • 49
    • 84905121654 scopus 로고    scopus 로고
    • Developing and validating a citizen-centric typology for smart city services
    • Lee, J., Lee, H., Developing and validating a citizen-centric typology for smart city services. Gov. Inf. Q. 31 (2014), 93–105.
    • (2014) Gov. Inf. Q. , vol.31 , pp. 93-105
    • Lee, J.1    Lee, H.2
  • 50
    • 84891629033 scopus 로고    scopus 로고
    • Analyzing the sustainability of a newly developed service: An activity theory perspective.
    • Lin, F.-R., Hsieh, P.-S., Analyzing the sustainability of a newly developed service: An activity theory perspective. Technovation 34:2 (2010), 113–125.
    • (2010) Technovation , vol.34 , Issue.2 , pp. 113-125
    • Lin, F.-R.1    Hsieh, P.-S.2
  • 51
    • 84866279731 scopus 로고    scopus 로고
    • From e-government to we-government: defining a typology for citizen coproduction in the age of social media
    • Lin, F.-R., Linders, D., From e-government to we-government: defining a typology for citizen coproduction in the age of social media. Gov. Inf. Q. 29:4 (2012), 446–454.
    • (2012) Gov. Inf. Q. , vol.29 , Issue.4 , pp. 446-454
    • Lin, F.-R.1    Linders, D.2
  • 52
    • 84875387734 scopus 로고    scopus 로고
    • Electronic services in the public sector: a conceptual framework
    • Lindgren, I., Jansson, G., Electronic services in the public sector: a conceptual framework. Gov. Inf. Q. 30:2 (2013), 163–172.
    • (2013) Gov. Inf. Q. , vol.30 , Issue.2 , pp. 163-172
    • Lindgren, I.1    Jansson, G.2
  • 53
    • 85058060002 scopus 로고    scopus 로고
    • Ryzin van G. 2008. Citizens and the co-production of public services. White paper commissioned by Ministry of Budget, Public Finance and Public Services, France.
    • Löffler, E., Parrado, S. Bovaird, T., 2008. Ryzin van G. 2008. Citizens and the co-production of public services. White paper commissioned by Ministry of Budget, Public Finance and Public Services, France.
    • (2008)
    • Löffler, E.1    Parrado, S.2    Bovaird, T.3
  • 54
    • 79959887229 scopus 로고    scopus 로고
    • Networked co-production of public services in virtual communities: from a government-centric to a community approach to public service support
    • Meijer, A., Networked co-production of public services in virtual communities: from a government-centric to a community approach to public service support. Public Adm. Rev. 71:4 (2012), 598–607.
    • (2012) Public Adm. Rev. , vol.71 , Issue.4 , pp. 598-607
    • Meijer, A.1
  • 55
    • 85058052823 scopus 로고    scopus 로고
    • Co-creating in Practice: Results and Challenges, In: ICE International Conference on Concurrent Enterprises, 22–24 June, Leiden, The Netherlands.
    • Műlder, I., Stappers, P.J., 2009. Co-creating in Practice: Results and Challenges, In: ICE International Conference on Concurrent Enterprises, 22–24 June, Leiden, The Netherlands.
    • (2009)
    • Műlder, I.1    Stappers, P.J.2
  • 56
    • 79960012565 scopus 로고    scopus 로고
    • The living labs harmonization cube: communicating living lab Essentials
    • Műlder, I., Velthuas, D., Kriesn, M., The living labs harmonization cube: communicating living lab Essentials. Electron. J. Virtual Organ. Netw. 10 (2008), 1–14.
    • (2008) Electron. J. Virtual Organ. Netw. , vol.10 , pp. 1-14
    • Műlder, I.1    Velthuas, D.2    Kriesn, M.3
  • 57
    • 12944287284 scopus 로고    scopus 로고
    • Innovation in the Public Sector
    • Strategy Unit, Cabinet Office UK
    • Mulgan, G., Albur, D., Innovation in the Public Sector. 2003, Strategy Unit, Cabinet Office, UK.
    • (2003)
    • Mulgan, G.1    Albur, D.2
  • 58
    • 85017356649 scopus 로고    scopus 로고
    • Varieties of participation in public services: the who, when, and what of coproduction
    • Nabatchi, T., Sancino, T., Sicilia, M., Varieties of participation in public services: the who, when, and what of coproduction. Public Adm. Rev. 77:5 (2017), 766–776.
    • (2017) Public Adm. Rev. , vol.77 , Issue.5 , pp. 766-776
    • Nabatchi, T.1    Sancino, T.2    Sicilia, M.3
  • 60
    • 0003684137 scopus 로고
    • The Knowledge Creating Company: how Japanese Companies Create the Dynamics of Innovation
    • Oxford University Press Oxford, UK
    • Nonaka, I., Takeuchi, H., The Knowledge Creating Company: how Japanese Companies Create the Dynamics of Innovation. 1995, Oxford University Press, Oxford, UK.
    • (1995)
    • Nonaka, I.1    Takeuchi, H.2
  • 61
    • 84900505788 scopus 로고    scopus 로고
    • Actor roles and role patterns influencing innovation in living labs
    • Nyström, A.-G., Leminen, S., Actor roles and role patterns influencing innovation in living labs. Ind. Mark. Manag. 43:3 (2014), 483–495.
    • (2014) Ind. Mark. Manag. , vol.43 , Issue.3 , pp. 483-495
    • Nyström, A.-G.1    Leminen, S.2
  • 62
    • 84884400754 scopus 로고    scopus 로고
    • Together for Better Public Services: partnering with Citizens and Civil
    • OECD Paris
    • OECD, Together for Better Public Services: partnering with Citizens and Civil. Society, 2011, OECD, Paris.
    • (2011) Society
    • OECD1
  • 63
    • 85058042047 scopus 로고    scopus 로고
    • Innovation in the Public Services: Context, Solutions and Challenges
    • OECD Paris
    • OECD, Innovation in the Public Services: Context, Solutions and Challenges. 2012, OECD, Paris.
    • (2012)
    • OECD1
  • 65
    • 84897712449 scopus 로고    scopus 로고
    • A sustainable business model for public service organizations?
    • Osborne, S., Radnor, Z., Vidal, I., Kinder, T., A sustainable business model for public service organizations?. Public Manag. Rev. 6:2 (2014), 165–172.
    • (2014) Public Manag. Rev. , vol.6 , Issue.2 , pp. 165-172
    • Osborne, S.1    Radnor, Z.2    Vidal, I.3    Kinder, T.4
  • 66
    • 84961212620 scopus 로고    scopus 로고
    • Co-production and the co-creation of value in public services: a suitable case for treatment?
    • Osborne, S., Radnor, Z., Strokosch, K., Co-production and the co-creation of value in public services: a suitable case for treatment?. Public Manag. Rev., 2016.
    • (2016) Public Manag. Rev.
    • Osborne, S.1    Radnor, Z.2    Strokosch, K.3
  • 67
    • 80055091534 scopus 로고    scopus 로고
    • The smart city: a nexus for open innovation? Intelligent buildings
    • Paskaleva, K., The smart city: a nexus for open innovation? Intelligent buildings. Int. J. 3 (2011), 153–171.
    • (2011) Int. J. , vol.3 , pp. 153-171
    • Paskaleva, K.1
  • 68
    • 85058063878 scopus 로고    scopus 로고
    • Smart Citizens in Smart Cities: An Evaluation Strategy and Method, SmartiP Project report D7.1., EU Project Report.
    • Paskaleva, K., Vitaanen, J., Mechant, P., 2012. Smart Citizens in Smart Cities: An Evaluation Strategy and Method, SmartiP Project report D7.1. http://www.smart-ip.eu/SmartiP EU Project Report.
    • (2012)
    • Paskaleva, K.1    Vitaanen, J.2    Mechant, P.3
  • 70
    • 85058023354 scopus 로고    scopus 로고
    • Co-production and governance for smart city services: learning from practice: Introduction
    • (Special issue on Smart City and Service Innovation: 1-12)
    • Paskaleva, K., Cooper, I., Co-production and governance for smart city services: learning from practice: Introduction. Int. J. Serv. Technol. Manag., 2017 (Special issue on Smart City and Service Innovation: 1-12).
    • (2017) Int. J. Serv. Technol. Manag.
    • Paskaleva, K.1    Cooper, I.2
  • 73
    • 50949103332 scopus 로고    scopus 로고
    • Toward distinguishing empowerment evaluation and placing it in a larger context
    • Patton, M., Toward distinguishing empowerment evaluation and placing it in a larger context. Am. J. Eval. 18:1 (2005), 147–163.
    • (2005) Am. J. Eval. , vol.18 , Issue.1 , pp. 147-163
    • Patton, M.1
  • 74
    • 84965432327 scopus 로고
    • Citizen participation in the coproduction of urban services
    • Percy, S.L., Citizen participation in the coproduction of urban services. Urban Aff. Q. 19 (1984), 431–436.
    • (1984) Urban Aff. Q. , vol.19 , pp. 431-436
    • Percy, S.L.1
  • 75
    • 84867380471 scopus 로고    scopus 로고
    • Co-production and third sector social services in Europe—Some crucial conceptual Issues
    • T. Pestoff B. Verschuere Routledge London
    • Pestoff, V., Co-production and third sector social services in Europe—Some crucial conceptual Issues. Pestoff, T., Verschuere, B., (eds.) New public governance, the third sector and co-production, 2012, Routledge, London.
    • (2012) New public governance, the third sector and co-production
    • Pestoff, V.1
  • 76
    • 85058025315 scopus 로고    scopus 로고
    • Making quality sustainable: co-design, co-decide, co-produce, co-evaluate, Report of the 4QC Conference, Tempere
    • Pollitt, Ch., Geert, B., Löffler, E., 2006. Making quality sustainable: co-design, co-decide, co-produce, co-evaluate, Report of the 4QC Conference, Tempere:1–22.
    • (2006) , pp. 1-22
    • Pollitt, C.1    Geert, B.2    Löffler, E.3
  • 77
    • 85058021551 scopus 로고    scopus 로고
    • Reinventing government: the imperatives of innovation and qualaity
    • Rondinelli, D., 2013. Reinventing government: the imperatives of innovation and qualaity: 〈http://unpan1.un.org/intradoc/groups/public/documents/un/unpan010867.pdf〉.
    • (2013)
    • Rondinelli, D.1
  • 78
    • 0007116274 scopus 로고    scopus 로고
    • Evaluation, learning and the effectiveness of public services’
    • Sanderson, I., Evaluation, learning and the effectiveness of public services’. Int. J. Public Sect. Manag. 9:5/6 (1996), 90–108.
    • (1996) Int. J. Public Sect. Manag. , vol.9 , Issue.5-6 , pp. 90-108
    • Sanderson, I.1
  • 79
    • 84955651964 scopus 로고    scopus 로고
    • The meta coproduction of community outcomes: towards a citizens’ capabilities approach
    • Sancino, A., The meta coproduction of community outcomes: towards a citizens’ capabilities approach. Volunt.: Int. J. Volunt. Nonprofit Organ. 27:1 (2016), 409–424.
    • (2016) Volunt.: Int. J. Volunt. Nonprofit Organ. , vol.27 , Issue.1 , pp. 409-424
    • Sancino, A.1
  • 80
    • 84969717243 scopus 로고    scopus 로고
    • Open innovation research: trends and influences – a bibliometric analysis
    • Santos, A., Open innovation research: trends and influences – a bibliometric analysis. J. Innov. Manag. 3:2 (2015), 131–165.
    • (2015) J. Innov. Manag. , vol.3 , Issue.2 , pp. 131-165
    • Santos, A.1
  • 81
    • 85011362442 scopus 로고    scopus 로고
    • The Impact of Living Lab Methodology on Open Innovation Contributions and Outcomes
    • Schuurman, et al. The Impact of Living Lab Methodology on Open Innovation Contributions and Outcomes. Technol. Innov. Manage. Rev. 1:6 (2016), 7–16.
    • (2016) Technol. Innov. Manage. Rev. , vol.1 , Issue.6 , pp. 7-16
    • Schuurman1
  • 82
    • 84960354042 scopus 로고    scopus 로고
    • Public services management and co-production in multi-level governance settings
    • Sicilia, M., Guarini, E., Sancino, A., Andreani, M., Ruffini, R., Public services management and co-production in multi-level governance settings. Int. Rev. Adm. Sci. 82:1 (2016), 8–27.
    • (2016) Int. Rev. Adm. Sci. , vol.82 , Issue.1 , pp. 8-27
    • Sicilia, M.1    Guarini, E.2    Sancino, A.3    Andreani, M.4    Ruffini, R.5
  • 83
    • 85058064414 scopus 로고    scopus 로고
    • SmartiP, n.d. SmartiP: Smart citizens in smart cities.
    • SmartiP, n.d. SmartiP: Smart citizens in smart cities. 〈http://www.smart-ip.eu〉.
  • 84
    • 85058034707 scopus 로고    scopus 로고
    • SmartiP DoW SmartiP project description of work. Confidential document.
    • SmartiP DoW, 2010. SmartiP project description of work. Confidential document.
    • (2010)
  • 85
    • 85029710481 scopus 로고    scopus 로고
    • Metagoverning collaborative innovation in governance networks
    • Sørensen, E., Torfing, J., Metagoverning collaborative innovation in governance networks. Am. Rev. Public Adm. 47:7 (2017), 826–839.
    • (2017) Am. Rev. Public Adm. , vol.47 , Issue.7 , pp. 826-839
    • Sørensen, E.1    Torfing, J.2
  • 86
    • 84942042505 scopus 로고    scopus 로고
    • The Living Lab Methodology Handbook
    • Plan Sju kommunikation AB Sweden
    • Ståhlbröst, A., Holst, M., The Living Lab Methodology Handbook. 2012, Plan Sju kommunikation AB, Sweden.
    • (2012)
    • Ståhlbröst, A.1    Holst, M.2
  • 88
    • 33847793096 scopus 로고    scopus 로고
    • Importance-performance analysis of citizen satisfaction surveys
    • Van den Ryzin, G., Immerwahr, S., Importance-performance analysis of citizen satisfaction surveys. Public Adm. 85:1 (2007), 215–226.
    • (2007) Public Adm. , vol.85 , Issue.1 , pp. 215-226
    • Van den Ryzin, G.1    Immerwahr, S.2
  • 89
    • 44649151144 scopus 로고    scopus 로고
    • On value and value co-creation: a service systems and service logic perspective
    • Vargo, S., Maglio, P., Akaka, M., On value and value co-creation: a service systems and service logic perspective. Eur. Manag. J. 26 (2008), 145–152.
    • (2008) Eur. Manag. J. , vol.26 , pp. 145-152
    • Vargo, S.1    Maglio, P.2    Akaka, M.3
  • 90
    • 84995642955 scopus 로고    scopus 로고
    • The City as Living Laboratory: Empowering Citizens with the Citadel Toolkit
    • Veeckman, C., van der Graaf, S., The City as Living Laboratory: Empowering Citizens with the Citadel Toolkit. Technol. Innov. Manage. Rev. 5:3 (2015), 6–17.
    • (2015) Technol. Innov. Manage. Rev. , vol.5 , Issue.3 , pp. 6-17
    • Veeckman, C.1    van der Graaf, S.2
  • 92
    • 84940797562 scopus 로고    scopus 로고
    • A systematic review of co-creation and co-production: Embarking On the social innovation journey
    • Voorberg, V., Bekkers, J., Tummers, L., A systematic review of co-creation and co-production: Embarking On the social innovation journey. Public Manag. Rev. 17:9 (2014), 1333–1357.
    • (2014) Public Manag. Rev. , vol.17 , Issue.9 , pp. 1333-1357
    • Voorberg, V.1    Bekkers, J.2    Tummers, L.3
  • 93
    • 85058057982 scopus 로고    scopus 로고
    • Living labs as a tool for open innovation: a systematic review
    • (Special issue)
    • Yazdizadeh, A., Tavasoli, A., Living labs as a tool for open innovation: a systematic review. Int. J. Human. Cult. Stud., 2016 (Special issue).
    • (2016) Int. J. Human. Cult. Stud.
    • Yazdizadeh, A.1    Tavasoli, A.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.