메뉴 건너뛰기




Volumn 23, Issue 4, 2012, Pages 1119-1138

From Engagement to Co-production: The Contribution of Users and Communities to Outcomes and Public Value

Author keywords

Co production; Community assets; Outcomes; Public value; Users

Indexed keywords

CAPITAL; QUALITY CONTROL; SERVICE PROVISION; SERVICE SECTOR;

EID: 84867370425     PISSN: 09578765     EISSN: None     Source Type: Journal    
DOI: 10.1007/s11266-012-9309-6     Document Type: Article
Times cited : (405)

References (40)
  • 3
    • 33646684072 scopus 로고    scopus 로고
    • Developing new relationships with the 'market' in the procurement of public services
    • Bovaird, T. (2006). Developing new relationships with the 'market' in the procurement of public services. Public Administration, 84, 81-102.
    • (2006) Public Administration , vol.84 , pp. 81-102
    • Bovaird, T.1
  • 4
    • 34548857626 scopus 로고    scopus 로고
    • Beyond engagement and participation-user and community co-production of public services
    • Bovaird, T. (2007). Beyond engagement and participation-user and community co-production of public services. Public Administration Review, 67, 846-860.
    • (2007) Public Administration Review , vol.67 , pp. 846-860
    • Bovaird, T.1
  • 5
    • 68849120010 scopus 로고    scopus 로고
    • Strategic management in public sector organisations
    • 2nd edn., T. Bovaird and E. Loeffler (Eds.), London: Routledge
    • Bovaird, T. (2009). Strategic management in public sector organisations. In T. Bovaird & E. Loeffler (Eds.), Public management and governance (2nd ed.). London: Routledge.
    • (2009) Public Management and Governance
    • Bovaird, T.1
  • 8
    • 34347240701 scopus 로고    scopus 로고
    • Co-production, the third sector and the delivery of public services: An introduction
    • Brandsen, T., & Pestoff, V. (2006). Co-production, the third sector and the delivery of public services: An introduction. Public Management Review, 8, 493-501.
    • (2006) Public Management Review , vol.8 , pp. 493-501
    • Brandsen, T.1    Pestoff, V.2
  • 9
    • 0002786517 scopus 로고
    • Towards a definition of the co-production concept
    • Brudney, J., & England, R. (1983). Towards a definition of the co-production concept. Public Administration Review, 43, 59-65.
    • (1983) Public Administration Review , vol.43 , pp. 59-65
    • Brudney, J.1    England, R.2
  • 12
    • 85019800790 scopus 로고    scopus 로고
    • Governance International, (accessed on 28 September 2011)
    • Governance International. (2011). http://www. govint. org/english/main-menu/our-services/engagement/co-production-tree. html (accessed on 28 September 2011).
    • (2011)
  • 13
    • 84867393038 scopus 로고
    • Public management: A third approach?
    • Gunn, L. (1988). Public management: A third approach? Public Money and Management, 8(1-2), 5-23.
    • (1988) Public Money and Management , vol.8 , Issue.1-2 , pp. 5-23
    • Gunn, L.1
  • 14
    • 84982705844 scopus 로고
    • A public management for all seasons?
    • Hood, C. (1991). A public management for all seasons? Public Administration, 69, 3-19.
    • (1991) Public Administration , vol.69 , pp. 3-19
    • Hood, C.1
  • 17
    • 0003853604 scopus 로고
    • Building communities from the inside-out: A path toward finding and mobilizing a community's assets
    • Kretzmann, J., & McKnight, J. (1993). Building communities from the inside-out: A path toward finding and mobilizing a community's assets. Evanston, IL: ACTA Publications.
    • (1993) Evanston, IL: ACTA Publications
    • Kretzmann, J.1    McKnight, J.2
  • 20
    • 0000560436 scopus 로고
    • Look to customers to increase productivity
    • May-June
    • Lovelock, C., & Young, R. F. (1979). Look to customers to increase productivity. Harvard Business Review, 57(May-June), 168-178.
    • (1979) Harvard Business Review , vol.57 , pp. 168-178
    • Lovelock, C.1    Young, R.F.2
  • 22
    • 0003705137 scopus 로고
    • Cambridge, MA: Harvard University Press
    • Moore, M. (1995). Creating public value. Cambridge, MA: Harvard University Press.
    • (1995) Creating Public Value
    • Moore, M.1
  • 26
    • 84982705860 scopus 로고
    • Consumers as coproducers of public services: Some economic and institutional considerations
    • Parks, R. B., et al. (1981). Consumers as coproducers of public services: Some economic and institutional considerations. Policy Studies Journal, 9, 1001-1011.
    • (1981) Policy Studies Journal , vol.9 , pp. 1001-1011
    • Parks, R.B.1
  • 27
    • 84965432327 scopus 로고
    • Citizen participation in the co-production of urban services
    • Percy, S. (1984). Citizen participation in the co-production of urban services. Urban Affairs Quarterly, 19, 431-446.
    • (1984) Urban Affairs Quarterly , vol.19 , pp. 431-446
    • Percy, S.1
  • 30
    • 84906331429 scopus 로고    scopus 로고
    • Creating shared value: How to reinvent capitalism and unleash a wave of innovation and growth
    • Porter, M., & Kramer, M. (2011). Creating shared value: How to reinvent capitalism and unleash a wave of innovation and growth. Harvard Business Review, 89(1/2), 2-17.
    • (2011) Harvard Business Review , vol.89 , Issue.1-2 , pp. 2-17
    • Porter, M.1    Kramer, M.2
  • 32
    • 0002433505 scopus 로고    scopus 로고
    • Value co-production: Intellectual origins and implications for practice and research
    • Ramirez, R. (1999). Value co-production: Intellectual origins and implications for practice and research. Strategic Management Journal, 20, 49-65.
    • (1999) Strategic Management Journal , vol.20 , pp. 49-65
    • Ramirez, R.1
  • 33
    • 84867389410 scopus 로고    scopus 로고
    • Regulation and Inspection, Glasgow: Communities Scotland
    • Regulation and Inspection. (2007). Open and accessible?. Glasgow: Communities Scotland.
    • (2007) Open and Accessible?
  • 34
    • 0344166266 scopus 로고    scopus 로고
    • The social relations of care
    • G. Lewis, S. Gewirtz, and J. Clarke (Eds.), London: Open University and Sage
    • Shakespeare, T. (2000). The social relations of care. In G. Lewis, S. Gewirtz, & J. Clarke (Eds.), Rethinking social policy. London: Open University and Sage.
    • (2000) Rethinking Social Policy
    • Shakespeare, T.1
  • 35
    • 84965481566 scopus 로고
    • Towards a new understanding of urban services and citizen participation: The co-production concept
    • Sharp, E. (1980). Towards a new understanding of urban services and citizen participation: The co-production concept. Midwest Review of Public Administration, 14, 105-118.
    • (1980) Midwest Review of Public Administration , vol.14 , pp. 105-118
    • Sharp, E.1
  • 36
    • 84867348980 scopus 로고    scopus 로고
    • Co-production as a maturing concept
    • doi: 10. 1007/s11266-012-9307-8
    • Verschuere, B., Brandsen, T., & Pestoff, V. (2012). Co-production as a maturing concept. Voluntas. doi: 10. 1007/s11266-012-9307-8.
    • (2012) Voluntas
    • Verschuere, B.1    Brandsen, T.2    Pestoff, V.3
  • 37
  • 38
    • 84925922070 scopus 로고
    • Co-production: Citizen participation in service delivery
    • Whitaker, G. (1980). Co-production: Citizen participation in service delivery. Public Administration Review, 40, 240-246.
    • (1980) Public Administration Review , vol.40 , pp. 240-246
    • Whitaker, G.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.