The impact of culture on self-service on technology adoption in the hotel industry

International Journal of Hospitality and Tourism Administration

Volumn 3, Issue 3, 2002, Pages 59-77

  Fisher, Greg ^a   Beatson, Amanda ^b  

^a AUSTRALIAN NATIONAL UNIVERSITY   (Australia)

^b ASTON UNIVERSITY   (United Kingdom)

Author keywords

Culture; Customer service; E business; International management; Premium hotels

Indexed keywords

EID: 85009894391     PISSN: 15256480     EISSN: 15286499     Source Type: Journal    
DOI: 10.1300/J149v03n03_06     Document Type: Article

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