Relationship between measures of service quality and satisfaction of spectators in professional sports

Managing Service Quality: An International Journal

Volumn 11, Issue 6, 2001, Pages 431-438

  Theodorakis, Nicholas ^a   Kambitsis, Chris ^a   Laios, Athanasios ^b  

^a DEMOCRITUS UNIVERSITY OF THRACE   (Greece)

^b UNIVERSITY OF THESSALY   (Greece)

Author keywords

Customer satisfaction; Greece; Service quality; Sport

Indexed keywords

EID: 84986145761     PISSN: 09604529     EISSN: None     Source Type: Journal    
DOI: 10.1108/09604520110410638     Document Type: Article

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