Informal interpreters in medical settings: A comparative socio-cultural study of the Netherlands and Turkey

Translator

Volumn 18, Issue 2, 2012, Pages 311-338

  Schouten, Barbara ^a   Ross, Jonathan ^b   Zendedel, Rena ^c   Meeuwesen, Ludwien ^d  

^a UNIVERSITY OF AMSTERDAM   (Netherlands)

^b BOGAZICI UNIVERSITY   (Turkey)

^c VU UNIVERSITY MEDICAL CENTER   (Netherlands)

^d UTRECHT UNIVERSITY   (Netherlands)

Author keywords

Healthcare; Informal interpreting; Kurds; Policy; The Netherlands; Turkey

Indexed keywords

EID: 84969974149     PISSN: 13556509     EISSN: 17570409     Source Type: Book Series    
DOI: 10.1080/13556509.2012.10799513     Document Type: Article

References (57)

1. Angelelli, Claudia V (2004a) Medical Interpreting and Cross-Cultural Communication, Cambridge: Cambridge University Press.
2. - (2004b) Revisiting the Interpreter's Role: A Study of Conference, Court, and Medical Interpreters in Canada, Mexico, and the United States, Philadelphia, PA: John Benjamins.
3. Aranguri, Cesar, Brad Davidson and Robert Ramirez (2006) 'Patterns of Communication through Interpreters: A Detailed Sociolinguistic Analysis', Journal of General Internal Medicine 21(6): 623-29.
4. Baker, David W., Risa Hayes and Julia Puebla Fortier (1998) 'Interpreter Use and Satisfaction with Interpersonal Aspects of Care for Spanish-speaking Patients', Medical Care 36(10): 1461-70.
5. Berk-Seligson, Susan (1990) The Bilingual Courtroom: Court Interpreters in the Judicial Process, Chicago: University of Chicago Press.
6. Bhopal, Raj S. (2007) Ethnicity, Race, and Health in Multicultural Societies: Foundations for Better Epidemiology, Public Health, and Health Care, Oxford: Oxford University Press.
7. Bischoff, Alexander, Thomas V. Perneger, Patrick A. Bovier, Louis Loutan and Hans Stalder (2003) 'Improving Communication between Physicians and Patients who Speak a Foreign Language', British Journal of General Practice 53(492): 541-46.
8. Bührig, Kristin and Bernd Meyer (2004) 'Ad hoc Interpreting and the Achievement of Communicative Purposes in Doctor-Patient Communication', in Juliane House and Jochen Rehbein (eds) Multilingual Communication, Amsterdam: John Benjamins, 43-62.
9. Bülbül, İsrafil, Mikail Bülbül and Adem Avcikiran (2009) Kürtçe Anamnez: Anamneza bi Kurmancî (Anamnesis in Kurdish), Second Edition, Diyarbakir: Diyarbakir Chamber of Medicine Publications.
10. Cambridge, Jan (1999) 'Information Loss in Bilingual Medical Interviews through an Untrained Interpreter', The Translator 5(2): 201-20.
11. Cantürk, Safure (2011) 'Devlet Hastanesi Turizme Açiliyor' (State Hospitals Open their Doors to Tourism), Sabah, 6 September. Available at http://www.sabah.com.tr/Ekonomi/2011/07/04/devlet-hastanesi-turizme-aciliyor (last accessed 18 March 2012).
12. Central Bureau of Statistics (2012). Available at http://statline.cbs.nl/StatWeb/publication/?VW=T&DM=SLNL&PA=37296ned&D1=a&D2=0,10,20,30,40,50,(1-1)-1&HD=120319-1029&HDR=G1&STB=T (last accessed 19 March 2012).
13. Cohen, Suzanne, Jo Moran-Ellis and Chris Smaje (1999) 'Children as Informal Interpreters in GP Consultations: Pragmatics and Ideology', Sociology of Health & Illness 21(2): 163-86.
14. Davidson, Brad (2000) 'The Interpreter as Institutional Gatekeeper: The Social-Linguistic Role of Interpreters in Spanish-English Medical Discourse', Journal of Sociolinguistics 4(3): 379-405.
15. Diriker, Ebru and Şehnaz Tahir-Gürçaǧlar (2004) 'Community Interpreting in Turkey', Çeviribilim ve Uygulamalari Dergisi (Journal of Translation Studies and Translation Practice) 14: 74-91.
16. Diyarbakir Tabip Odasi (Diyarbakir Chamber of Medicine) (2009) Güneydoǧu 'da Hekim Olmak (Being a Doctor in the Southeast). Unpublished Report.
17. Edwards, Rosalind, Bogusia Temple and Claire Alexander (2005) 'Users' Experiences of Interpreters: The Critical Role of Trust', Interpreting 7(1): 77-95.
18. Erbey, Muharrem (2007) 'The Obstacles to Use of Kurdish in the Public Sphere', trans. Mehmet Kayici. Available at http://www.kurdishinstitute.be/english/kurd/389.html (last accessed 18 March 2012).
19. Flores, Glenn (2005) 'The Impact of Medical Interpreter Services on the Quality of Health Care: A Systematic Review', Medical Care Research and Review 62(3): 255-99.
20. -, M. Barton Laws, Sandra J. Mayo, Barry Zuckermann, Milagros Abreu, Leonardo Medina and Eric J. Hardt (2003) 'Errors in Medical Interpretation and Their Potential Clinical Consequences in Pediatric Encounters', Pediatrics 111(1): 6-14.
21. Green, Judith, Caroline Free, Vanita Bhavnani and Tony Newman (2005) 'Translators and Mediators: Bilingual Young People's Accounts of Their Interpreting Work in Health Care', Social Science & Medicine 60(9): 2097-110.
22. Gürsel, Seyfettin, Gökçe Uysal-Kolaşin and Onur Altindaǧ (2009) 'Anadili Türkçe olan Nüfus ile Kürtçe olan Nüfus Arasinda Eǧitim Uçurum Var' (There's a Huge Educational Gap between the Turkish-speaking and Kurdish-speaking Populations), Bahçeşehir Üniversitesi Ekonomik ve Toplumsal Araştirmalar Merkezi, Araştirma Notu (Research Notes of the Centre for Economic and Social Research, Bahçeşehir University) 09/49. Available at http://betam.bahcesehir.edu.tr/tr/wp-content/uploads/2009/10/ArastirmaNotu049.pdf (last accessed 19 March 2012).
23. Güven, Mine (2010) 'Türkiye'de Saǧlik Çevirmenliǧine Yönelik Bir Uzaktan Eǧitim Modeli Önerisi' (A Distance Education Model for Medical Interpreting in Turkey), unpublished paper presented at the conference 'Community Interpreting in Turkey', Boǧaziçi University, Istanbul, 22-23 November.
24. Güzel, Hasan Celal (2009) 'Türkiye'de Kürt Sayisi ve Gerçekler' (Figures for the Kurdish Population in Turkey, and the Facts), Radikal, 6 September. Available at http://www.radikal.com.tr/Radikal.aspx?aType=RadikalYazar&ArticleID=953168&Yazar=HASAN%20CELAL%20G%DCZEL&Date=06.09.2009&CategoryID=97 (last accessed 18 March 2012).
25. Harmsen, Johannes, Roos Bernsen, Mark Bruijnzeels and Ludwien Meeuwesen (2008) 'Patients' Evaluation of Quality of Care in General Practice: What are the Cultural and Linguistic Barriers?', Patient Education and Counseling 72(1): 155-62.
26. Hasselkus, Betty Risteen (1992) 'The Family Caregiver as Interpreter in the Geriatric Medical Interview', Medical Anthropology Quarterly, New Series 6(3): 288-304.
27. Hofstede, Geert (2001) Culture's Consequences, Thousand Oaks: Sage.
28. Hornberger, John, Haruka Itakura and Sandra R. Wilson (1997) 'Bridging Language and Cultural Barriers between Physicians and Patients', Public Health Reports 112(5): 401-07.
29. Hsieh, Elaine (2006) 'Conflicts in How Interpreters Manage their Roles in Provider-Patient Interactions', Social Science & Medicine 62(3): 721-30.
30. Inghilleri, Moira (2003) 'Habitus, Field and Discourse: Interpreting as a Socially Situated Activity', Target 15(2): 243-68.
31. Karliner, Leah S., Elizabeth A. Jacobs, Alice Hm Chen and Sunita Mutha (2007) 'Do Professional Interpreters Improve Clinical Care for Patients with Limited English Proficiency? A Systematic Review of the Literature', Health Services Research 42(2): 727-54.
32. Kubilay, Çaǧla (2004) 'Türkiye'de Anadillere Yönelik Düzenlemeler ve Kamusal Alan: Anadil ve Resmi Dil Eşitlemesinin Kirilmasi' (Regulations on Mother Tongues and Public Sphere in Turkey: Refractions in Equalization of Offical Language with Mother Tongue (sic)), İletişim Araştirmalari (Communication Studies) 2(2): 55-85.
33. Leanza, Y. (2005) 'Roles of Community Interpreters in Paediatrics as Seen by Interpreters, Physicians and Researchers', Interpreting 7(2): 167-92.
34. MacFarlane, Anne, Zhanna Dzebisova, Dmitri Karapish, Bosiljka Kovacevic, Florence Ogbebor and Ekaterina Okonkwo (2009) 'Arranging and Negotiating the Use of Informal Interpreters in General Practice Consultations: Experiences of Refugees and Asylum Seekers in the West of Ireland', Social Science & Medicine 69(2): 210-14.
35. Mavioǧlu, Ertuǧrul (2010) 'İstanbul'dan İki Dil Bir Hekim Hikâyesi' (From Istanbul, the Story of Two Languages and One Doctor), Radikal, 11 December: 20-21.
36. Meeuwesen, Ludwien and Sione Twilt (eds) (2011) "If You Don't Understand what I Mean⋯": Interpreting in Health and Social Care, Utrecht: Centre for Social Policy and Intervention Studies.
37. Meyer, Bernd (1998) 'Interpreter-Mediated Doctor-Patient Communication: The Performance of Non-trained Community Interpreters', paper given at The Critical Link 2, Vancouver 1998. Available at: http://criticallink.org/wp-content/uploads/2011/09/CL2-Meyer.pdf (last accessed 19 March 2012).
38. Mutlu, Servet (1996) 'Ethnic Kurds in Turkey: A Demographic Study', International Journal of Middle East Studies 28(4): 517-41.
39. NCIHC (National Council on Interpreting in Health Care) (2005) National Standards of Practice for Interpreters in Health Care. Available at http://data.memberclicks.com/site/ncihc/NCIHC%20National%20Standards%20of%20Practice.pdf (last accessed 19 March 2012).
40. Ngo-Metzger, Quyen, Michael P. Massagli, Brian R. Clarridge, Michael Manocchia, Roger B. Davis, Lisa I. Iezzoni and Russell S. Phillips (2003) 'Linguistic and Cultural Barriers to Care', Journal of General and Internal Medicine 18(1): 44-52.
41. Ozolins, Uldis (2010) 'Factors that Determine the Provision of Public Service Interpreting: Comparative Perspectives on Government Motivation and Language Service Implementation', The Journal of Specialised Translation 14. Available at http://www.jostrans.org/issue14/art-ozolins.php (last accessed 20 March 2012).
42. Phalet, Karen and Marc Swyngedouw (2002) 'National Identities and Representations of Citizenship: A Comparison of Turks, Moroccans and Working-class Belgians in Brussels', Ethnicities 2(1): 5-30.
43. Pöchhacker, Franz (2000) 'Language Barriers in Vienna Hospitals', Ethnicity & Health 5(2): 113-19.
44. Ramirez, Amelie G. (2003) 'Consumer-Provider Communication Research with Special Populations', Patient Education and Counseling 50(1): 51-54.
45. Rosenberg, Ellen, Yvan Leanza and Ro Seller (2007) 'Doctor-Patient Communication in Primary Care with an Interpreter: Physician Perceptions of Professional and Family Interpreters', Patient Education and Counseling 67(3): 286-92.
46. Rosenberg, Ellen, Ro Seller and Yvan Leanza (2008) 'Through Interpreters' Eyes: Comparing Roles of Professional and Family Interpreters', Patient Education and Counseling 70(1): 87-93.
47. Ross, Jonathan and Ibrahim Dereboy (2009) 'Ad-Hoc Interpreters in Medical Settings in Eastern and Southeastern Anatolia: Findings of a Recent Study', unpublished paper presented at the conference 'Mesopotamia Health Days', Diyarbakir, 22-24 October.
48. Roy, Cynthia (2000) Interpreting as a Discourse Process, New York & Oxford: Oxford University Press.
49. Scalbert-Yücel, Clémence (2006) 'Les Langues des Kurdes De Turquie: La Nécessité de Repenser l'Expression "Language Kurde"', Langage et Société 3(117): 117-40.
50. Schippers, Edith and Marlies Veldhuijzen van Zanten-Hyllner (2011) 'Letter from the Dutch Minister and Secretary of Health to the Lower House', The Hague, 25 May.
51. Schouten, Barbara C. and Ludwien Meeuwesen (2006) 'Cultural Differences in Medical Communication: A Review of the Literature', Patient Education and Counseling 64(1-3): 21-34.
52. Stronks, Karien, Anita Ravelli and Sijmen Reijneveld (2001) 'Immigrants in the Netherlands: Equal Access for Equal Needs?', Journal of Epidemiology and Community Health 55: 701-07.
53. Tse, Lucy (1996) 'Language Brokering in Linguistic Minority Communities: The Case of Chinese- and Vietnamese-American Students', The Bilingual Research Journal 20(3/4): 485-98.
54. Twilt, Sione (2007) '"Hmm⋯ hoe zal ik dat vertellen?" De rol van de niet professionele tolk in arts-patiënt-gesprekken' ("Hmm⋯ How should I Translate That?" The Role of Non-professional Interpreting in Discussions between Doctors and Patients), Unpublished MA Thesis, Utrecht: University of Utrecht.
55. Valdés, Guadalupe (2003) Expanding the Definitions of Giftedness: The Case of Young Interpreters from Immigrant Communities, Mahwah: Lawrence Earlbaum Associates.
56. Van Bruinessen, Martin (1994) 'Kurdish Nationalism and Competing Ethnic Loyalties', source text of 'Nationalisme kurde et ethnicités intra-kurdes', Peuples Méditerranéens 68-69: 11-37. Available at http://igitur-archive.library.uu.nl/let/2007-0319-200508/bruinessen-94-kurdishnationalismeandcompeting.pdf (last accessed 19/March 2012).
57. Wadensjö, Cecilia (1992) Interpreting as Interaction: On Dialogue Interpreting in Immigration Hearings and Medical Encounters, Linköping Studies in Arts and Science 83, Linköping: Department of Communication Studies.