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Volumn 36, Issue 10, 1998, Pages 1461-1470

Interpreter Use and Satisfaction with Interpersonal Aspects of Care for Spanish-Speaking Patients

Author keywords

Communication barriers; Language; Patient satisfaction; Physician patient relations; Translating

Indexed keywords

ADULT; ARTICLE; COMMUNICATION DISORDER; CROSS-SECTIONAL STUDY; DOCTOR PATIENT RELATION; FEMALE; HISPANIC; HUMAN; LANGUAGE; MALE; PATIENT SATISFACTION; PSYCHOLOGICAL ASPECT; PUBLIC HOSPITAL; STATISTICS; UNITED STATES; UNIVERSITY HOSPITAL;

EID: 0032184781     PISSN: 00257079     EISSN: None     Source Type: Journal    
DOI: 10.1097/00005650-199810000-00004     Document Type: Article
Times cited : (272)

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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.