Constructive deviance as a driver for performance in retail

Journal of Retailing and Consumer Services

Volumn 30, Issue , 2016, Pages 193-203

  Mertens, Willem ^a   Recker, Jan ^a   Kummer, Tyge F ^b   Kohlborn, Thomas ^c   Viaene, Stijn ^d  

^a QUEENSLAND UNIVERSITY OF TECHNOLOGY   (Australia)

^b GRIFFITH UNIVERSITY   (Australia)

^c Locked Bag No 11   (Australia)

^d UNIVERSITY OF LEUVEN   (Belgium)

Author keywords

Constructive deviance; Mixed methods; Positive organisational scholarship; Psychological empowerment; Workplace deviance

Indexed keywords

EMPOWERMENT; ORGANIZATIONAL FRAMEWORK; PERFORMANCE ASSESSMENT; PSYCHOLOGY; RETAILING; STRATEGIC APPROACH; WORKPLACE;

AUSTRALIA;

EID: 84961843566     PISSN: 09696989     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jretconser.2016.01.021     Document Type: Article

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