Delivering customer-oriented behaviour through empowerment: An empirical test of HRM assumptions

Journal of Management Studies

Volumn 38, Issue 6, 2001, Pages 831-857

  Peccei, Riccardo ^a   Rosenthal, Patrice ^a  

^a KING'S COLLEGE LONDON   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0035457558     PISSN: 00222380     EISSN: None     Source Type: Journal    
DOI: 10.1111/1467-6486.00261     Document Type: Article

References (86)

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