메뉴 건너뛰기




Volumn 57, Issue , 2016, Pages 62-75

The effect of co-creation experience on outcome variable

Author keywords

Co creation of an experience; Involvement; Loyalty; Overall life satisfaction; Satisfaction with vacation experience

Indexed keywords

QUALITY OF LIFE; TOURISM; TOURIST BEHAVIOR;

EID: 84953776419     PISSN: 01607383     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.annals.2015.11.023     Document Type: Article
Times cited : (297)

References (62)
  • 1
    • 0034054640 scopus 로고    scopus 로고
    • Quality, satisfaction and behavioral intentions
    • Baker D.A., Crompton J.L. Quality, satisfaction and behavioral intentions. Annals of Tourism Research 2000, 27(3):786-804.
    • (2000) Annals of Tourism Research , vol.27 , Issue.3 , pp. 786-804
    • Baker, D.A.1    Crompton, J.L.2
  • 3
    • 85023708173 scopus 로고    scopus 로고
    • The relationship between destination derformance, overall satisfaction, and behavioral intention for distinct segments
    • Baloglu S., Pekcan S., Chen L., Santos J. The relationship between destination derformance, overall satisfaction, and behavioral intention for distinct segments. Journal of Quality Assurance in Hospitality & Tourism 2004, 4(3-4):149-165.
    • (2004) Journal of Quality Assurance in Hospitality & Tourism , vol.4 , Issue.3-4 , pp. 149-165
    • Baloglu, S.1    Pekcan, S.2    Chen, L.3    Santos, J.4
  • 4
    • 0034812130 scopus 로고    scopus 로고
    • Tourism image, evaluation variables and after purchase behaviour: Inter-relationship
    • Bigné J.E., Sánchez M.L., Sánchez J. Tourism image, evaluation variables and after purchase behaviour: Inter-relationship. Tourism Management 2001, 22(6):607-616.
    • (2001) Tourism Management , vol.22 , Issue.6 , pp. 607-616
    • Bigné, J.E.1    Sánchez, M.L.2    Sánchez, J.3
  • 7
    • 84880791918 scopus 로고    scopus 로고
    • A tripartite model of tourist experience
    • Bjork P., Sfandla C. A tripartite model of tourist experience. Finnish Journal of Tourism 2009, 5(2):5-18.
    • (2009) Finnish Journal of Tourism , vol.5 , Issue.2 , pp. 5-18
    • Bjork, P.1    Sfandla, C.2
  • 9
  • 10
    • 80053540070 scopus 로고    scopus 로고
    • Critical perspectives on consumers' role as 'producers': Broadening the debate on value co-creation in marketing processes
    • Cova B., Dalli D., Zwick D. Critical perspectives on consumers' role as 'producers': Broadening the debate on value co-creation in marketing processes. Marketing Theory 2011, 11(3):231-241.
    • (2011) Marketing Theory , vol.11 , Issue.3 , pp. 231-241
    • Cova, B.1    Dalli, D.2    Zwick, D.3
  • 11
    • 41949107261 scopus 로고    scopus 로고
    • Marketing solutions in accordance with the S-D logic: Co-creating value with customer network actors
    • Cova B., Salle R. Marketing solutions in accordance with the S-D logic: Co-creating value with customer network actors. Industrial Marketing Management 2008, 37(3):270-277.
    • (2008) Industrial Marketing Management , vol.37 , Issue.3 , pp. 270-277
    • Cova, B.1    Salle, R.2
  • 12
    • 0002704641 scopus 로고    scopus 로고
    • Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments
    • Cronin J.J., Brady M.K., Hult G.T.M. Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments. Journal of Retailing 2000, 76(2):193-218.
    • (2000) Journal of Retailing , vol.76 , Issue.2 , pp. 193-218
    • Cronin, J.J.1    Brady, M.K.2    Hult, G.T.M.3
  • 14
    • 0001878819 scopus 로고
    • A paradigm for developing better measures of marketing constructs
    • Churchill G.A. A paradigm for developing better measures of marketing constructs. Journal of marketing research 1979, 64-73.
    • (1979) Journal of marketing research , pp. 64-73
    • Churchill, G.A.1
  • 15
    • 67849113236 scopus 로고    scopus 로고
    • The effects of customer participation in co-created service recovery
    • Dong B., Evans K.R., Zou S. The effects of customer participation in co-created service recovery. Journal of the Academy of Marketing Science 2008, 36(1):123-137.
    • (2008) Journal of the Academy of Marketing Science , vol.36 , Issue.1 , pp. 123-137
    • Dong, B.1    Evans, K.R.2    Zou, S.3
  • 17
    • 81455135292 scopus 로고    scopus 로고
    • Knowledge management and value creation in service firms
    • Edvardsson I.R., Oskarsson G.K. Knowledge management and value creation in service firms. Measuring Business Excellence 2011, 15(4):7-15.
    • (2011) Measuring Business Excellence , vol.15 , Issue.4 , pp. 7-15
    • Edvardsson, I.R.1    Oskarsson, G.K.2
  • 18
    • 0000009769 scopus 로고
    • Structural equation models with unobservable variables and measurement error
    • Fornell C., Larcker D. Structural equation models with unobservable variables and measurement error. Journal of Marketing Research 1981, 18(1):39-50.
    • (1981) Journal of Marketing Research , vol.18 , Issue.1 , pp. 39-50
    • Fornell, C.1    Larcker, D.2
  • 19
    • 84863209203 scopus 로고    scopus 로고
    • Customer co-creation of travel services: The role of company support and customer satisfaction with the co-creation performance
    • Grissemann U.S., Stokburger-Sauer N.E. Customer co-creation of travel services: The role of company support and customer satisfaction with the co-creation performance. Tourism Management 2012, 33(6):1483-1492.
    • (2012) Tourism Management , vol.33 , Issue.6 , pp. 1483-1492
    • Grissemann, U.S.1    Stokburger-Sauer, N.E.2
  • 20
    • 80053497835 scopus 로고    scopus 로고
    • Value co-creation in service logic: A critical analysis
    • Grönroos C. Value co-creation in service logic: A critical analysis. Marketing Theory 2011, 11(3):279-301.
    • (2011) Marketing Theory , vol.11 , Issue.3 , pp. 279-301
    • Grönroos, C.1
  • 21
    • 1442289487 scopus 로고    scopus 로고
    • Holidaytaking and the sense of well-being
    • Gilbert D., Abdullah J. Holidaytaking and the sense of well-being. Annals of Tourism Research 2004, 31(1):103-121.
    • (2004) Annals of Tourism Research , vol.31 , Issue.1 , pp. 103-121
    • Gilbert, D.1    Abdullah, J.2
  • 25
    • 84977063321 scopus 로고
    • The analysis of covariance structures: Goodness-of-fit indices
    • Hoelter J. The analysis of covariance structures: Goodness-of-fit indices. Sociological Methods and Research 1983, 11:325-344.
    • (1983) Sociological Methods and Research , vol.11 , pp. 325-344
    • Hoelter, J.1
  • 27
    • 84907087780 scopus 로고    scopus 로고
    • Tourism experience and quality of life among elderly tourists
    • Kim H., Woo E., Usyal M. Tourism experience and quality of life among elderly tourists. Tourism management 2015, 46:465-476.
    • (2015) Tourism management , vol.46 , pp. 465-476
    • Kim, H.1    Woo, E.2    Usyal, M.3
  • 28
    • 49649100360 scopus 로고    scopus 로고
    • Key strategies for the successful involvement of customers in the co-creation of new technology-based services
    • Kristensson P., Matthing J., Johansson N. Key strategies for the successful involvement of customers in the co-creation of new technology-based services. International Journal of Service Industry Management 2008, 19(4):474-491.
    • (2008) International Journal of Service Industry Management , vol.19 , Issue.4 , pp. 474-491
    • Kristensson, P.1    Matthing, J.2    Johansson, N.3
  • 30
    • 3242683646 scopus 로고    scopus 로고
    • Enduring leisure involvement: the importance of personal relationships
    • Kyle G.T., Chick G. Enduring leisure involvement: the importance of personal relationships. Leisure Studies 2004, 23(3):243-266.
    • (2004) Leisure Studies , vol.23 , Issue.3 , pp. 243-266
    • Kyle, G.T.1    Chick, G.2
  • 31
    • 33748106853 scopus 로고    scopus 로고
    • An examination of the motivation-involvement relationship
    • Kyle G.T., Absher J.D., Hammitt W.E., Cavin J. An examination of the motivation-involvement relationship. Leisure Sciences 2006, 28(5):467-485.
    • (2006) Leisure Sciences , vol.28 , Issue.5 , pp. 467-485
    • Kyle, G.T.1    Absher, J.D.2    Hammitt, W.E.3    Cavin, J.4
  • 33
    • 68249099850 scopus 로고    scopus 로고
    • Measuring tourist satisfaction by attribute and motivation: The case of a nature-based resort
    • Meng F., Tepanon Y., Uysal M. Measuring tourist satisfaction by attribute and motivation: The case of a nature-based resort. Journal of Vacation Marketing 2008, 14(1):41-56.
    • (2008) Journal of Vacation Marketing , vol.14 , Issue.1 , pp. 41-56
    • Meng, F.1    Tepanon, Y.2    Uysal, M.3
  • 34
    • 0008644311 scopus 로고
    • An investigation of the basis for external information search in recreation and tourism
    • Manfredo M.J. An investigation of the basis for external information search in recreation and tourism. Leisure Sciences 1989, 11(1):29-45.
    • (1989) Leisure Sciences , vol.11 , Issue.1 , pp. 29-45
    • Manfredo, M.J.1
  • 35
    • 35348896297 scopus 로고    scopus 로고
    • Measuring the effect of tourism services on travelers' quality-of-life: Further validation
    • Neal J.D., Sirgy M.J., Uysal M. Measuring the effect of tourism services on travelers' quality-of-life: Further validation. Social Indicators Research 2004, 69(3):243-249.
    • (2004) Social Indicators Research , vol.69 , Issue.3 , pp. 243-249
    • Neal, J.D.1    Sirgy, M.J.2    Uysal, M.3
  • 36
    • 35348898937 scopus 로고    scopus 로고
    • The effect of tourism services on travelers' quality of life
    • Neal J.D., Uysal M., Sirgy M.J. The effect of tourism services on travelers' quality of life. Journal of Travel Research 2007, 46(2):154-163.
    • (2007) Journal of Travel Research , vol.46 , Issue.2 , pp. 154-163
    • Neal, J.D.1    Uysal, M.2    Sirgy, M.J.3
  • 37
    • 0000396442 scopus 로고
    • A cognitive model of the antecedents and consequences of satisfaction decisions
    • Oliver R.L. A cognitive model of the antecedents and consequences of satisfaction decisions. Journal of Marketing Research 1980, 17(4):460-469.
    • (1980) Journal of Marketing Research , vol.17 , Issue.4 , pp. 460-469
    • Oliver, R.L.1
  • 41
    • 84859087677 scopus 로고    scopus 로고
    • Antecedents of tourists' loyalty to Mauritius: The role and influence of destination image, place attachment, personal involvement, and satisfaction
    • Prayag G., Ryan C. Antecedents of tourists' loyalty to Mauritius: The role and influence of destination image, place attachment, personal involvement, and satisfaction. Journal of Travel Research 2012, 51(3):342-356.
    • (2012) Journal of Travel Research , vol.51 , Issue.3 , pp. 342-356
    • Prayag, G.1    Ryan, C.2
  • 42
    • 84873966386 scopus 로고    scopus 로고
    • Motivation and involvement as antecedents of the perceived value of the destination experience
    • Prebensen N.K., Woo E., Chen J.S., Uysal M. Motivation and involvement as antecedents of the perceived value of the destination experience. Journal of Travel Research 2013, 52(2):253-264.
    • (2013) Journal of Travel Research , vol.52 , Issue.2 , pp. 253-264
    • Prebensen, N.K.1    Woo, E.2    Chen, J.S.3    Uysal, M.4
  • 43
    • 84993077269 scopus 로고    scopus 로고
    • Co-creating unique value with customers
    • Prahalad C.K., Ramaswamy V. Co-creating unique value with customers. Strategy & Leadership 2004, 32(3):4-9.
    • (2004) Strategy & Leadership , vol.32 , Issue.3 , pp. 4-9
    • Prahalad, C.K.1    Ramaswamy, V.2
  • 44
    • 0003341834 scopus 로고
    • After the new wars off: the temporal context of product involvement
    • Richins M.L., Bloch P.L. After the new wars off: the temporal context of product involvement. Journal of Consumer Behavior 1986, 13(2):280-285.
    • (1986) Journal of Consumer Behavior , vol.13 , Issue.2 , pp. 280-285
    • Richins, M.L.1    Bloch, P.L.2
  • 45
    • 0035543521 scopus 로고    scopus 로고
    • A scaled difference chi-square test statistic for moment structure analysis
    • Satorra A., Bentler P.M. A scaled difference chi-square test statistic for moment structure analysis. Psychometrika 2001, 66(4):507-514.
    • (2001) Psychometrika , vol.66 , Issue.4 , pp. 507-514
    • Satorra, A.1    Bentler, P.M.2
  • 47
    • 78649830250 scopus 로고    scopus 로고
    • Aspects of service-dominant logic and its implications for tourism management: Examples from the hotel industry
    • Shaw G., Bailey A., Williams A. Aspects of service-dominant logic and its implications for tourism management: Examples from the hotel industry. Tourism management 2011, 32(2):207-214.
    • (2011) Tourism management , vol.32 , Issue.2 , pp. 207-214
    • Shaw, G.1    Bailey, A.2    Williams, A.3
  • 48
    • 79954509855 scopus 로고    scopus 로고
    • How does a travel trip affect tourists' life satisfaction?
    • Sirgy M.J., Kruger P.S., Lee D., Yu G. How does a travel trip affect tourists' life satisfaction?. Journal of Travel Research 2011, 50(3):261-275.
    • (2011) Journal of Travel Research , vol.50 , Issue.3 , pp. 261-275
    • Sirgy, M.J.1    Kruger, P.S.2    Lee, D.3    Yu, G.4
  • 49
    • 77953163748 scopus 로고    scopus 로고
    • Toward a quality-of-life theory of leisure travel satisfaction
    • Sirgy M.J. Toward a quality-of-life theory of leisure travel satisfaction. Journal of Travel Research 2010, 49(2):246-260.
    • (2010) Journal of Travel Research , vol.49 , Issue.2 , pp. 246-260
    • Sirgy, M.J.1
  • 51
    • 33748756199 scopus 로고    scopus 로고
    • Antecedents of revisit intention
    • Um S., Chon K., Ro Y. Antecedents of revisit intention. Annals of Tourism Research 2006, 33(4):1141-1158.
    • (2006) Annals of Tourism Research , vol.33 , Issue.4 , pp. 1141-1158
    • Um, S.1    Chon, K.2    Ro, Y.3
  • 54
    • 44649151144 scopus 로고    scopus 로고
    • On value and value co-creation: A service systems and service logic perspective
    • Vargo S.L., Maglio P.P., Akaka M.A. On value and value co-creation: A service systems and service logic perspective. European Management Journal 2008, 26(30):145-152.
    • (2008) European Management Journal , vol.26 , Issue.30 , pp. 145-152
    • Vargo, S.L.1    Maglio, P.P.2    Akaka, M.A.3
  • 56
    • 77955591755 scopus 로고    scopus 로고
    • Customer engagement as a new perspective in customer management
    • Verhoef P., Reinartz W.J., Krafft M. Customer engagement as a new perspective in customer management. Journal of Service Research 2010, 13(3):247-252.
    • (2010) Journal of Service Research , vol.13 , Issue.3 , pp. 247-252
    • Verhoef, P.1    Reinartz, W.J.2    Krafft, M.3
  • 58
    • 67549112532 scopus 로고    scopus 로고
    • Value, satisfaction and behavioral intentions in an adventure tourism context
    • Williams P., Soutar G.N. Value, satisfaction and behavioral intentions in an adventure tourism context. Annals of Tourism Research 2009, 36(3):413-438.
    • (2009) Annals of Tourism Research , vol.36 , Issue.3 , pp. 413-438
    • Williams, P.1    Soutar, G.N.2
  • 60
    • 7044247567 scopus 로고    scopus 로고
    • An examination of the effects of motivation and satisfaction on destination loyalty: a structural model
    • Yoon Y., Uysal M. An examination of the effects of motivation and satisfaction on destination loyalty: a structural model. Tourism Management 2005, 26(1):45-56.
    • (2005) Tourism Management , vol.26 , Issue.1 , pp. 45-56
    • Yoon, Y.1    Uysal, M.2
  • 61
    • 56349092875 scopus 로고    scopus 로고
    • Examining the mechanism of the value co-creation with customers
    • Zhang X., Chen R. Examining the mechanism of the value co-creation with customers. International Journal of Production Economics 2008, 116(2):242-250.
    • (2008) International Journal of Production Economics , vol.116 , Issue.2 , pp. 242-250
    • Zhang, X.1    Chen, R.2
  • 62
    • 84952751873 scopus 로고
    • Research note: the personal involvement inventory: Reduction, revision, and application to advertising
    • Zaichkowsky J.L. Research note: the personal involvement inventory: Reduction, revision, and application to advertising. Journal of Advertising 1994, 23(4):59-70.
    • (1994) Journal of Advertising , vol.23 , Issue.4 , pp. 59-70
    • Zaichkowsky, J.L.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.