-
1
-
-
36849058719
-
Toward a cultural resource-based theory of the customer
-
M.E. Sharpe, Armonk, NY, R.F. Lusch, S.L. Vargo (Eds.)
-
Arnould E.J., Price L.L., Malshe A. Toward a cultural resource-based theory of the customer. The service-dominant logic of marketing: Dialog, debate and directions 2006, 320-333. M.E. Sharpe, Armonk, NY. R.F. Lusch, S.L. Vargo (Eds.).
-
(2006)
The service-dominant logic of marketing: Dialog, debate and directions
, pp. 320-333
-
-
Arnould, E.J.1
Price, L.L.2
Malshe, A.3
-
2
-
-
6344234780
-
River magic: Extraordinary experience and the extended service encounter
-
Arnould E., Price L., Zinkhan G. River magic: Extraordinary experience and the extended service encounter. Journal of Consumer Research 2002, 20:24-45.
-
(2002)
Journal of Consumer Research
, vol.20
, pp. 24-45
-
-
Arnould, E.1
Price, L.2
Zinkhan, G.3
-
3
-
-
0000810010
-
Veblen effects in a theory of conspicuous consumption
-
Bagwell L.S., Bernheim B.D. Veblen effects in a theory of conspicuous consumption. American Economic Review 1996, 86(3):349-373.
-
(1996)
American Economic Review
, vol.86
, Issue.3
, pp. 349-373
-
-
Bagwell, L.S.1
Bernheim, B.D.2
-
4
-
-
4043166659
-
What is value? An analysis of the concept
-
Free Press, New York, NY, K. Baier, N. Rescher (Eds.)
-
Baier K. What is value? An analysis of the concept. Values and the future: The impact of technological change on American values 1966, 33-67. Free Press, New York, NY. K. Baier, N. Rescher (Eds.).
-
(1966)
Values and the future: The impact of technological change on American values
, pp. 33-67
-
-
Baier, K.1
-
5
-
-
85000257643
-
U.S. international travellers' images of four Mediterranean destinations: A comparison of visitors and non-visitors
-
Baloglu S., McCleary K.W. U.S. international travellers' images of four Mediterranean destinations: A comparison of visitors and non-visitors. Journal of Travel Research 1999, 38(2):144-153.
-
(1999)
Journal of Travel Research
, vol.38
, Issue.2
, pp. 144-153
-
-
Baloglu, S.1
McCleary, K.W.2
-
6
-
-
3142666993
-
Factors influencing destination image
-
Beerli A., Martin J.D. Factors influencing destination image. Annals of Tourism Research 2004, 31(3):657-681.
-
(2004)
Annals of Tourism Research
, vol.31
, Issue.3
, pp. 657-681
-
-
Beerli, A.1
Martin, J.D.2
-
7
-
-
84936628342
-
Possessions and the extended self
-
Belk R. Possessions and the extended self. Journal of Consumer Research 1988, 15:139-168.
-
(1988)
Journal of Consumer Research
, vol.15
, pp. 139-168
-
-
Belk, R.1
-
8
-
-
0001926055
-
Servicescapes: The impact of physical surroundings on customers and employees
-
Bitner M.J. Servicescapes: The impact of physical surroundings on customers and employees. Journal of Marketing 1992, 56:57-71.
-
(1992)
Journal of Marketing
, vol.56
, pp. 57-71
-
-
Bitner, M.J.1
-
9
-
-
0000572144
-
Multiple indicators: Internal consistency or no necessary relationship?
-
Bollen K.A. Multiple indicators: Internal consistency or no necessary relationship?. Quality & Quantity 1988, 18:377-385.
-
(1988)
Quality & Quantity
, vol.18
, pp. 377-385
-
-
Bollen, K.A.1
-
10
-
-
0001418871
-
The social self: On being the same and different at the same time
-
Brewer M.B. The social self: On being the same and different at the same time. Personality and Social Psychology Bulletin 1991, 17:475-482.
-
(1991)
Personality and Social Psychology Bulletin
, vol.17
, pp. 475-482
-
-
Brewer, M.B.1
-
12
-
-
0042250251
-
Measuring customer value: Gaining the strategic advantage
-
Butz H.E., Goodstein L.D. Measuring customer value: Gaining the strategic advantage. Organizational Dynamics 1996, 24:63-77.
-
(1996)
Organizational Dynamics
, vol.24
, pp. 63-77
-
-
Butz, H.E.1
Goodstein, L.D.2
-
13
-
-
84917292305
-
Consuming experiences: An introduction
-
Routledge, Abingdon, UK, A. Caru, B. Cova (Eds.)
-
Caru A., Cova B. Consuming experiences: An introduction. Consuming experiences 2007, 3-16. Routledge, Abingdon, UK. A. Caru, B. Cova (Eds.).
-
(2007)
Consuming experiences
, pp. 3-16
-
-
Caru, A.1
Cova, B.2
-
14
-
-
0000272896
-
The role of involvement in attention and comprehension processes
-
Celsi R., Olson J.C. The role of involvement in attention and comprehension processes. Journal of Consumer Research 1988, 15(2):210-224.
-
(1988)
Journal of Consumer Research
, vol.15
, Issue.2
, pp. 210-224
-
-
Celsi, R.1
Olson, J.C.2
-
15
-
-
34248393954
-
Determination of satisfiers and dissatisfiers using Herzberg's motivator and hygiene factor theory: An exploratory study
-
Chan J.K.L., Baum T. Determination of satisfiers and dissatisfiers using Herzberg's motivator and hygiene factor theory: An exploratory study. Tourism Culture & Communication 2007, 7(2):117-131.
-
(2007)
Tourism Culture & Communication
, vol.7
, Issue.2
, pp. 117-131
-
-
Chan, J.K.L.1
Baum, T.2
-
16
-
-
84880733065
-
-
Haworth Press, New York, NY, J.C. Crotts, W.F. Van Raaij (Eds.)
-
Economic psychology of travel and tourism 1994, Haworth Press, New York, NY. J.C. Crotts, W.F. Van Raaij (Eds.).
-
(1994)
Economic psychology of travel and tourism
-
-
-
17
-
-
85114398844
-
How to improve perceived quality by improving customer participation
-
Academy of Marketing Science, Cullowhee, NC, B.J. Dunlap (Ed.)
-
Dabholkar P. How to improve perceived quality by improving customer participation. Developments in marketing science 1990, 483-487. Academy of Marketing Science, Cullowhee, NC. B.J. Dunlap (Ed.).
-
(1990)
Developments in marketing science
, pp. 483-487
-
-
Dabholkar, P.1
-
18
-
-
0001549659
-
A comprehensive framework for service quality: An investigation of critical conceptual and measurement issues through a longitudinal study
-
Dabholkar P.A., Shepherd C.D., Thorpe D.I. A comprehensive framework for service quality: An investigation of critical conceptual and measurement issues through a longitudinal study. Journal of Retailing 2000, 76(2):139-173.
-
(2000)
Journal of Retailing
, vol.76
, Issue.2
, pp. 139-173
-
-
Dabholkar, P.A.1
Shepherd, C.D.2
Thorpe, D.I.3
-
19
-
-
0001983251
-
Social identification
-
Guilford Press, New York, E.T. Higgins, A.W. Kruglanski (Eds.)
-
Deaux K. Social identification. Social psychology: Handbook of basic principles 1996, 777-798. Guilford Press, New York. E.T. Higgins, A.W. Kruglanski (Eds.).
-
(1996)
Social psychology: Handbook of basic principles
, pp. 777-798
-
-
Deaux, K.1
-
20
-
-
0033917397
-
Traveling the world: Identity and travel biography
-
Desforges L. Traveling the world: Identity and travel biography. Annals of Tourism Research 2000, 27(4):926-945.
-
(2000)
Annals of Tourism Research
, vol.27
, Issue.4
, pp. 926-945
-
-
Desforges, L.1
-
21
-
-
36349008114
-
Prediction: The inside view
-
Guilford, New York, E.T. Higgins, A. Kruglanski (Eds.)
-
Dunning D. Prediction: The inside view. Social psychology: Handbook of basic principles 2007, 69-90. Guilford, New York. 2nd ed. E.T. Higgins, A. Kruglanski (Eds.).
-
(2007)
Social psychology: Handbook of basic principles
, pp. 69-90
-
-
Dunning, D.1
-
22
-
-
69349092766
-
A descriptive model of the consumer co-production process
-
Etgar M. A descriptive model of the consumer co-production process. Journal of the Academy of Marketing Science 2008, 3:97-108.
-
(2008)
Journal of the Academy of Marketing Science
, vol.3
, pp. 97-108
-
-
Etgar, M.1
-
23
-
-
77957322329
-
Customers behaving badly: a state of the art review, research agenda and implications for practitioners
-
Fisk R., Grove S., Harris L.-C., Keeffe D.A., Russell-Bennett R., Wirtz J. Customers behaving badly: a state of the art review, research agenda and implications for practitioners. Journal of Service Marketing 2010, 24(6):417-429.
-
(2010)
Journal of Service Marketing
, vol.24
, Issue.6
, pp. 417-429
-
-
Fisk, R.1
Grove, S.2
Harris, L.-C.3
Keeffe, D.A.4
Russell-Bennett, R.5
Wirtz, J.6
-
25
-
-
32044466720
-
Value dimensions, perceived value, satisfaction and loyalty: An investigation of university students' travel behaviour
-
Gallaraza M.G., Saura I.G. Value dimensions, perceived value, satisfaction and loyalty: An investigation of university students' travel behaviour. Tourism Management 2006, 27:437-452.
-
(2006)
Tourism Management
, vol.27
, pp. 437-452
-
-
Gallaraza, M.G.1
Saura, I.G.2
-
28
-
-
84990316989
-
Adopting a service logic for marketing
-
Grönroos C. Adopting a service logic for marketing. Marketing Theory 2006, 6(3):317-333.
-
(2006)
Marketing Theory
, vol.6
, Issue.3
, pp. 317-333
-
-
Grönroos, C.1
-
29
-
-
0039707642
-
Dramatizing the services experience: A managerial approach
-
JAI Press, Greenwich, CT
-
Grove S.J., Fisk R.P., Bitner M.J. Dramatizing the services experience: A managerial approach. Advances in Services Marketing and Management 1992, Vol. 1:91-121. JAI Press, Greenwich, CT.
-
(1992)
Advances in Services Marketing and Management
, vol.1
, pp. 91-121
-
-
Grove, S.J.1
Fisk, R.P.2
Bitner, M.J.3
-
30
-
-
0040517064
-
The impact of other customers on service experiences: A critical incident examination of " getting along"
-
Grove S.J., Fisk R.P. The impact of other customers on service experiences: A critical incident examination of " getting along" Journal of Retailing 1997, 73(1):217-224.
-
(1997)
Journal of Retailing
, vol.73
, Issue.1
, pp. 217-224
-
-
Grove, S.J.1
Fisk, R.P.2
-
31
-
-
0142217178
-
International leisure tourists' involvement profile
-
Gursoy D., Gavcar E. International leisure tourists' involvement profile. Annals of Tourism Research 2003, 30(4):906-926.
-
(2003)
Annals of Tourism Research
, vol.30
, Issue.4
, pp. 906-926
-
-
Gursoy, D.1
Gavcar, E.2
-
32
-
-
0002743572
-
Identity affirmation through leisure activities: Leisure symbols of self
-
Haggard L.M., Williams D.R. Identity affirmation through leisure activities: Leisure symbols of self. Journal of Leisure Research 1992, 24:1-18.
-
(1992)
Journal of Leisure Research
, vol.24
, pp. 1-18
-
-
Haggard, L.M.1
Williams, D.R.2
-
34
-
-
0003020899
-
Managing what consumers learn from experience
-
Hoch S., Deighton J. Managing what consumers learn from experience. Journal of Marketing 1989, 53(April):1-20.
-
(1989)
Journal of Marketing
, vol.53
, Issue.APRIL
, pp. 1-20
-
-
Hoch, S.1
Deighton, J.2
-
35
-
-
33745284887
-
Customer value-A framework for analysis and research
-
Association for Consumer Research, Provo, UT
-
Holbrook M.B. Customer value-A framework for analysis and research. Advances in consumer research 1996, Vol. 23:138-142. Association for Consumer Research, Provo, UT.
-
(1996)
Advances in consumer research
, vol.23
, pp. 138-142
-
-
Holbrook, M.B.1
-
36
-
-
6944241259
-
Customer value and autoethnography: Subjective personal introspection and the meanings of a photograph collection
-
Holbrook M.B. Customer value and autoethnography: Subjective personal introspection and the meanings of a photograph collection. Journal of Business Research 2005, 58(1):45-61.
-
(2005)
Journal of Business Research
, vol.58
, Issue.1
, pp. 45-61
-
-
Holbrook, M.B.1
-
37
-
-
0002126713
-
The experiential aspects of consumption: Fantasies, feelings and fun
-
Holbrook M.B., Hirschman E.C. The experiential aspects of consumption: Fantasies, feelings and fun. Journal of Consumer Research 1982, 9(2):132-139.
-
(1982)
Journal of Consumer Research
, vol.9
, Issue.2
, pp. 132-139
-
-
Holbrook, M.B.1
Hirschman, E.C.2
-
38
-
-
34247156398
-
Rosepekiceciveci [RO-SE-PE-KI-CE-VI-VE-CI] versus CCV: The resource-operant, skills exchanging, performance-experiencing, knowledge-informed, competence-enacting, C-producer-involved, value-emerging, customer-interactive view of marketing versus the concept of customer value: " I can get it for you wholesale"
-
M.E. Sharpe, Armonk, NY, R.F. Lusch, S.L. Vargo (Eds.)
-
Holbrook M.B. Rosepekiceciveci [RO-SE-PE-KI-CE-VI-VE-CI] versus CCV: The resource-operant, skills exchanging, performance-experiencing, knowledge-informed, competence-enacting, C-producer-involved, value-emerging, customer-interactive view of marketing versus the concept of customer value: " I can get it for you wholesale" The service-dominant logic of marketing: Dialog, debate, and directions 2006, 196-207. M.E. Sharpe, Armonk, NY. R.F. Lusch, S.L. Vargo (Eds.).
-
(2006)
The service-dominant logic of marketing: Dialog, debate, and directions
, pp. 196-207
-
-
Holbrook, M.B.1
-
39
-
-
0002583517
-
The nature of consumer value-An axiology of services in the consumption experience
-
Sage, Thousand Oaks, CA, R.T. Rust, R.L. Oliver (Eds.)
-
Holbrook M.B. The nature of consumer value-An axiology of services in the consumption experience. Service quality: New directions in theory and practice 1994, 21-71. Sage, Thousand Oaks, CA. R.T. Rust, R.L. Oliver (Eds.).
-
(1994)
Service quality: New directions in theory and practice
, pp. 21-71
-
-
Holbrook, M.B.1
-
40
-
-
21844488313
-
How consumers consume: A typology of consumption practices
-
Holt D.B. How consumers consume: A typology of consumption practices. Journal of Consumer Research 1995, 22:1-16.
-
(1995)
Journal of Consumer Research
, vol.22
, pp. 1-16
-
-
Holt, D.B.1
-
43
-
-
0037675405
-
Depression and the cultural context of the self-serving bias
-
Cambridge University Press, Cambridge, UK, U. Neisser, D.A. Jopling (Eds.)
-
Koenig L.J. Depression and the cultural context of the self-serving bias. The conceptual self in context 1997, Cambridge University Press, Cambridge, UK. U. Neisser, D.A. Jopling (Eds.).
-
(1997)
The conceptual self in context
-
-
Koenig, L.J.1
-
44
-
-
34748829226
-
-
Kyle G.T., Absher J.D., Norman W.C., Hammitt W.E., Jodice L. A modified involvement scale. Leisure studies 2007, 26(4):399-427.
-
(2007)
A modified involvement scale. Leisure studies
, vol.26
, Issue.4
, pp. 399-427
-
-
Kyle, G.T.1
Absher, J.D.2
Norman, W.C.3
Hammitt, W.E.4
Jodice, L.5
-
45
-
-
58249144962
-
What tourists worry about- construction of a scale measuring tourist worries
-
Larsen S., Brun W., Ogaard T. What tourists worry about- construction of a scale measuring tourist worries. Tourism Management 2009, 30(2):260-265.
-
(2009)
Tourism Management
, vol.30
, Issue.2
, pp. 260-265
-
-
Larsen, S.1
Brun, W.2
Ogaard, T.3
-
47
-
-
0000985091
-
A comparison of alternatives to conducting Monte Carlo analysis for determining parallel analysis criteria
-
Lautenschlager G.J. A comparison of alternatives to conducting Monte Carlo analysis for determining parallel analysis criteria. Multivariate Behavioral Research 1989, 24:365-395.
-
(1989)
Multivariate Behavioral Research
, vol.24
, pp. 365-395
-
-
Lautenschlager, G.J.1
-
49
-
-
0033409958
-
On selecting indicators for multivariate measurement and modeling with latent variables: When " good" indicators are bad and " bad" indicators are good
-
Little T.D., Lindenberger U., Nesselroade J.R. On selecting indicators for multivariate measurement and modeling with latent variables: When " good" indicators are bad and " bad" indicators are good. Psychological Methods 1999, 4:192-211.
-
(1999)
Psychological Methods
, vol.4
, pp. 192-211
-
-
Little, T.D.1
Lindenberger, U.2
Nesselroade, J.R.3
-
50
-
-
0003711260
-
-
Prentice-Hall, Upper Saddle River, NJ
-
Lovelock C.H. Services Marketing 1996, Prentice-Hall, Upper Saddle River, NJ. 3rd ed.
-
(1996)
Services Marketing
-
-
Lovelock, C.H.1
-
51
-
-
33750873111
-
-
M.E. Sharpe, Debate and Directions, Armonk, NY
-
Lusch R.F., Vargo S.L. The service-dominant logic of marketing: Dialog 2006, M.E. Sharpe, Debate and Directions, Armonk, NY.
-
(2006)
The service-dominant logic of marketing: Dialog
-
-
Lusch, R.F.1
Vargo, S.L.2
-
52
-
-
35648939584
-
-
Guilford Press, New York, NY
-
McKnight P.E., McKnight K.M., Sidani S., Figueredo A.J. Missing data. A gentle introduction 2007, Guilford Press, New York, NY.
-
(2007)
Missing data. A gentle introduction
-
-
McKnight, P.E.1
McKnight, K.M.2
Sidani, S.3
Figueredo, A.J.4
-
53
-
-
37149025230
-
A case study of nature-based tourists: Specialists versus generalists
-
Mehmetoglu M. A case study of nature-based tourists: Specialists versus generalists. Journal of Vacation Marketing 2005, 11(4):357-369.
-
(2005)
Journal of Vacation Marketing
, vol.11
, Issue.4
, pp. 357-369
-
-
Mehmetoglu, M.1
-
54
-
-
41149093766
-
Typologising nature-based tourists by activity-Theoretical and practical implications
-
Mehmetoglu M. Typologising nature-based tourists by activity-Theoretical and practical implications. Tourism Management 2007, 28(3):651-660.
-
(2007)
Tourism Management
, vol.28
, Issue.3
, pp. 651-660
-
-
Mehmetoglu, M.1
-
55
-
-
0002737581
-
Searching for sociability in the stands: A theory of sport spectating
-
Melnick M.J. Searching for sociability in the stands: A theory of sport spectating. Journal of Sport Management 1993, 7:44-60.
-
(1993)
Journal of Sport Management
, vol.7
, pp. 44-60
-
-
Melnick, M.J.1
-
56
-
-
68249099850
-
Measuring tourist satisfaction by attribute and motivation: The case of a nature-based resort
-
Meng F., Tepanon Y., Uysal M. Measuring tourist satisfaction by attribute and motivation: The case of a nature-based resort. Journal of Vacation Marketing 2008, 14(1):41-56.
-
(2008)
Journal of Vacation Marketing
, vol.14
, Issue.1
, pp. 41-56
-
-
Meng, F.1
Tepanon, Y.2
Uysal, M.3
-
59
-
-
67650366314
-
Experiencescapes: Blurring borders and testing connections
-
Business School Press, Copenhagen, T. O'Dell, P. Billing (Eds.)
-
O'Dell T. Experiencescapes: Blurring borders and testing connections. Experiencescapes-Tourism, culture, and economy 2005, 11-34. Business School Press, Copenhagen. T. O'Dell, P. Billing (Eds.).
-
(2005)
Experiencescapes-Tourism, culture, and economy
, pp. 11-34
-
-
O'Dell, T.1
-
60
-
-
0002408510
-
A conceptual model of service quality and its implications for future research
-
Parasuraman A., Berry L.L., Zeithaml V.A. A conceptual model of service quality and its implications for future research. Journal of Marketing 1985, 49(4):41-50.
-
(1985)
Journal of Marketing
, vol.49
, Issue.4
, pp. 41-50
-
-
Parasuraman, A.1
Berry, L.L.2
Zeithaml, V.A.3
-
61
-
-
0001312089
-
SERVQUAL: A multiple-item scale for measuring customer perceptions of service quality
-
Parasuraman A., Berry L.L., Zeithaml V.A. SERVQUAL: A multiple-item scale for measuring customer perceptions of service quality. Journal of Retailing 1988, 64(1):12-40.
-
(1988)
Journal of Retailing
, vol.64
, Issue.1
, pp. 12-40
-
-
Parasuraman, A.1
Berry, L.L.2
Zeithaml, V.A.3
-
65
-
-
0037984261
-
German tourists' self-perception, activities, and motivation
-
Prebensen N.K., Larsen S., Abelsen B. German tourists' self-perception, activities, and motivation. Journal of Travel Research 2003, 41(2):416-420.
-
(2003)
Journal of Travel Research
, vol.41
, Issue.2
, pp. 416-420
-
-
Prebensen, N.K.1
Larsen, S.2
Abelsen, B.3
-
66
-
-
33746596590
-
Developing creativity in tourist experiences: A solution to the serial reproduction of culture?
-
Richards G., Wilson J. Developing creativity in tourist experiences: A solution to the serial reproduction of culture?. Tourism Management 2006, 27:1209-1223.
-
(2006)
Tourism Management
, vol.27
, pp. 1209-1223
-
-
Richards, G.1
Wilson, J.2
-
67
-
-
0003341834
-
After the new wears off: The temporal context of product involvement
-
Richins M.L., Bloch P.H. After the new wears off: The temporal context of product involvement. Journal of Consumer Research 1986, 13:280-285.
-
(1986)
Journal of Consumer Research
, vol.13
, pp. 280-285
-
-
Richins, M.L.1
Bloch, P.H.2
-
69
-
-
40949099947
-
Value-in-use through service experience
-
Sandström S., Edvardsson B., Kristensson P., Magnusson P. Value-in-use through service experience. Managing Service Quality 2008, 18(2):112-126.
-
(2008)
Managing Service Quality
, vol.18
, Issue.2
, pp. 112-126
-
-
Sandström, S.1
Edvardsson, B.2
Kristensson, P.3
Magnusson, P.4
-
70
-
-
0000367040
-
Selves in transition
-
Schouten J. Selves in transition. Journal of Consumer Research 1991, 17(March):412-425.
-
(1991)
Journal of Consumer Research
, vol.17
, Issue.MARCH
, pp. 412-425
-
-
Schouten, J.1
-
74
-
-
0001154580
-
The role of products as social stimuli: A symbolic interactionism approach
-
Solomon M. The role of products as social stimuli: A symbolic interactionism approach. Journal of Consumer Research 1983, 10(December):319-329.
-
(1983)
Journal of Consumer Research
, vol.10
, Issue.DECEMBER
, pp. 319-329
-
-
Solomon, M.1
-
75
-
-
84875028576
-
-
SSB. (). Statistics Norway. Retrieved 9.03.10.
-
SSB. (2010). Statistics Norway. Retrieved 9.03.10. http://www.ssb.no/reiseliv/.
-
(2010)
-
-
-
76
-
-
77957077319
-
The psychology of self-affirmation: Sustaining the integrity of the self
-
Academic Press, San Diego, CA
-
Steele C.M. The psychology of self-affirmation: Sustaining the integrity of the self. Advances in experimental social psychology 1988, Vol. 21:261-302. Academic Press, San Diego, CA.
-
(1988)
Advances in experimental social psychology
, vol.21
, pp. 261-302
-
-
Steele, C.M.1
-
77
-
-
0038382615
-
An integrative theory of intergroup conflict
-
Monterey, CA, Brooks/Cole, W. Austin, S. Worchel (Eds.)
-
Tajfel H., Turner J.C. An integrative theory of intergroup conflict. The social psychology of intergroup relations 1979, Monterey, CA, Brooks/Cole. W. Austin, S. Worchel (Eds.).
-
(1979)
The social psychology of intergroup relations
-
-
Tajfel, H.1
Turner, J.C.2
-
78
-
-
0034345994
-
On the confluence of self-esteem maintenance mechanisms
-
Tesser A. On the confluence of self-esteem maintenance mechanisms. Personality and Social Psychology Review 2000, 4:290-299.
-
(2000)
Personality and Social Psychology Review
, vol.4
, pp. 290-299
-
-
Tesser, A.1
-
80
-
-
0034239366
-
Atmospheric effects on shopping behavior: A review of the experimental evidence
-
Turley L.W., Milliman R.E. Atmospheric effects on shopping behavior: A review of the experimental evidence. Journal of Business Research 2000, 49:193-211.
-
(2000)
Journal of Business Research
, vol.49
, pp. 193-211
-
-
Turley, L.W.1
Milliman, R.E.2
-
81
-
-
0002668568
-
Social categorization and the self-concept: A social cognitive theory of group behavior
-
JAI Press, Greenwich, CT
-
Turner J.C. Social categorization and the self-concept: A social cognitive theory of group behavior. Advances in group processes 1985, Vol. 2:77-122. JAI Press, Greenwich, CT.
-
(1985)
Advances in group processes
, vol.2
, pp. 77-122
-
-
Turner, J.C.1
-
82
-
-
0344082101
-
Capturing value creation in business relationships: A customer perspective
-
Ulaga W. Capturing value creation in business relationships: A customer perspective. Industrial Marketing Management 2003, 32(8):677-693.
-
(2003)
Industrial Marketing Management
, vol.32
, Issue.8
, pp. 677-693
-
-
Ulaga, W.1
-
83
-
-
0025660257
-
Attitude determinants in tourism destination choice
-
Um S., Crompton J.L. Attitude determinants in tourism destination choice. Annals of Tourism Research 1990, 17:432-448.
-
(1990)
Annals of Tourism Research
, vol.17
, pp. 432-448
-
-
Um, S.1
Crompton, J.L.2
-
84
-
-
1642587247
-
Evolving to a new dominant logic for marketing
-
Vargo S.L., Lusch R.F. Evolving to a new dominant logic for marketing. Journal of Marketing 2004, 68:1-17.
-
(2004)
Journal of Marketing
, vol.68
, pp. 1-17
-
-
Vargo, S.L.1
Lusch, R.F.2
-
86
-
-
85063260164
-
Service-dominant logic: What it is, what it is not and what it might be
-
M.E. Sharpe, Armonk, NY, R.F. Lusch, S.L. Vargo (Eds.)
-
Vargo S.L., Lusch R.F. Service-dominant logic: What it is, what it is not and what it might be. The service-dominant logic of marketing: Dialog, debate and directions 2006, 43-56. M.E. Sharpe, Armonk, NY. R.F. Lusch, S.L. Vargo (Eds.).
-
(2006)
The service-dominant logic of marketing: Dialog, debate and directions
, pp. 43-56
-
-
Vargo, S.L.1
Lusch, R.F.2
-
87
-
-
0032903536
-
Rethinking authenticity in tourism experience
-
Wang N. Rethinking authenticity in tourism experience. Annals of Tourism Research 1999, 26:349-370.
-
(1999)
Annals of Tourism Research
, vol.26
, pp. 349-370
-
-
Wang, N.1
-
88
-
-
84970390420
-
The pervasive effects of social influence on sporting event attendance
-
Wakefield K.L. The pervasive effects of social influence on sporting event attendance. Journal of Sport and Social Issues 1995, 19:335-351.
-
(1995)
Journal of Sport and Social Issues
, vol.19
, pp. 335-351
-
-
Wakefield, K.L.1
-
89
-
-
0002367816
-
Structural equation models with nonnormal variables
-
Sage, London, R.H. Hoyle (Ed.)
-
West S., Finch J.F., Curran P.J. Structural equation models with nonnormal variables. Structural equation modeling: Concepts, issues, and applications 1995, 56-76. Sage, London. R.H. Hoyle (Ed.).
-
(1995)
Structural equation modeling: Concepts, issues, and applications
, pp. 56-76
-
-
West, S.1
Finch, J.F.2
Curran, P.J.3
-
90
-
-
67549112532
-
Value, satisfaction and behavioural intentions in an adventure tourism context
-
Williams P., Soutar G.N. Value, satisfaction and behavioural intentions in an adventure tourism context. Annals of Tourism Research 2009, 36(3):413-438.
-
(2009)
Annals of Tourism Research
, vol.36
, Issue.3
, pp. 413-438
-
-
Williams, P.1
Soutar, G.N.2
-
91
-
-
0142023190
-
What to do on Spring break? The role of predicted, on-line, and remembered experience in future choice
-
Wirtz D., Kruger J., Scollon C.N., Diener E. What to do on Spring break? The role of predicted, on-line, and remembered experience in future choice. Psychological Science 2003, 14:520-524.
-
(2003)
Psychological Science
, vol.14
, pp. 520-524
-
-
Wirtz, D.1
Kruger, J.2
Scollon, C.N.3
Diener, E.4
-
92
-
-
0031536393
-
Customer value: The next source for competitive advantage
-
Woodruff B.R. Customer value: The next source for competitive advantage. Journal of the Academy of Marketing Science 1997, 25(2):139-153.
-
(1997)
Journal of the Academy of Marketing Science
, vol.25
, Issue.2
, pp. 139-153
-
-
Woodruff, B.R.1
-
94
-
-
0002667763
-
Consumer perceptions of price, quality, and value: a means-end model and synthesis of evidence
-
Zeithaml V.A. Consumer perceptions of price, quality, and value: a means-end model and synthesis of evidence. Journal of Marketing 1988, 52:2-22.
-
(1988)
Journal of Marketing
, vol.52
, pp. 2-22
-
-
Zeithaml, V.A.1
|