Knowledge management and value creation in service firms

Measuring Business Excellence

Volumn 15, Issue 4, 2011, Pages 7-15

  Edvardsson, Ingi Runar ^a   Kristjan Oskarsson, Gudmundur ^b  

^a UNIVERSITY OF ICELAND   (Iceland)

^b UNIVERSITY OF AKUREYRI   (Iceland)

Author keywords

Iceland; Intangible assets; Knowledge management; Services

Indexed keywords

EID: 81455135292     PISSN: 13683047     EISSN: None     Source Type: Journal    
DOI: 10.1108/13683041111184062     Document Type: Article

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