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Volumn 52, Issue 5, 2015, Pages 599-609

The role of formal controls in facilitating information system diffusion

Author keywords

IS diffusion; IS implementation; Organizational control; User resistance

Indexed keywords

INFORMATION SYSTEMS;

EID: 84937845751     PISSN: 03787206     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.im.2015.04.005     Document Type: Article
Times cited : (18)

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