Information technology implementers' responses to user resistance: Nature and effects

MIS Quarterly: Management Information Systems

Volumn 36, Issue 3, 2012, Pages 897-920

  Rivard, Suzanne ^a   Lapointe, Liette ^b  

^a HEC MONTRÉAL   (Canada)

^b MCGILL UNIVERSITY   (Canada)

Author keywords

Case survey; Implementers' response; Information technology implementation; Set theoretic analysis; Theory building; User resistance

Indexed keywords

MANAGERS; SURVEYS;

CASE SURVEYS; IMPLEMENTERS' RESPONSE; INFORMATION TECHNOLOGY IMPLEMENTATIONS; SET-THEORETIC ANALYSIS; THEORY BUILDING; USER RESISTANCES;

BEHAVIORAL RESEARCH;

EID: 84864924306     PISSN: 02767783     EISSN: 21629730     Source Type: Journal    
DOI: 10.2307/41703485     Document Type: Article

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