The Impact of Service Quality on Positive Consumption Emotions in Resort and Hotel Spa Experiences

Journal of Hospitality Marketing and Management

Volumn 24, Issue 2, 2015, Pages 155-179

  Lo, Ada ^a   Wu, Corrine ^a   Tsai, Henry ^a  

^a THE HONG KONG POLYTECHNIC UNIVERSITY   (Hong Kong)

Author keywords

China; consumption emotion; service quality; spa

Indexed keywords

EID: 84921460948     PISSN: 19368623     EISSN: 19368631     Source Type: Journal    
DOI: 10.1080/19368623.2014.885872     Document Type: Article

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