Communication in construction: Theory and practice

Communication in Construction: Theory and Practice

Volumn 9780203358641, Issue , 2005, Pages 1-263

  Dainty, Andrew ^a   Moore, David ^b   Murray, Michael ^c  

^a LOUGHBOROUGH UNIVERSITY   (United Kingdom)

^b ROBERT GORDON UNIVERSITY   (United Kingdom)

^c UNIVERSITY OF STRATHCLYDE   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

CASE-STUDIES; COMMUNICATION PROBLEMS; CORPORATE COMMUNICATIONS; PRACTICAL GUIDANCE; PROJECT PARTICIPANTS; PROJECT-BASED; SHORT PERIODS; THEORY AND PRACTICE;

CONSTRUCTION INDUSTRY;

EID: 84909008774     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.4324/9780203358641     Document Type: Book

References (359)

1. Agapiou, A. (2003) 'Exploring the attitudes of school-age children, parents and educators to career prospects in the Scottish construction industry', in Proceedings of 19th Annual ARCOM Conference, 3-5 September, University of Brighton, 1: 243-51.
2. Ahuja, M.K. and Carley, K.M. (1998) 'Network structure in virtual organisation'. Journal of Computer Mediated Communication. 3(4): 1-31. [Online]http://www.ascusc.org/jcmc/vol3/issue4/ahuja.html
3. Albrecht, T. and Hall, B. (1991) 'Facilitating talk about new ideas: the role of personal relationships in organizational innovation'. Communication Monographers, 58: 273-88.
4. Alshawi, M. and Underwood, J. (1999) The Application of Information Technology in the Management of Construction. RICS Research, London.
5. Ambrosio, J. (2000) 'Knowledge management mistakes'. Computerworld. 34(27): 44-5.
6. Anumba, C.J. and Evbuomwan, N.F.O. (1997) 'Concurrent engineering in designbuild projects'. Construction Management and Economics. 15: 271-81.
7. Aouad, G. and Kawooya, A.A.O. (1996) 'Construction planning methods: a review of history, capabilities and limitations'. Journal of Construction Procurement. 2(2): 19-37.
8. APM, Association for Project Management (2000) Project Management Body of Knowledge (4th Edn), Dixon, M. (ed.), Association for Project Management, Buckinghamshire.
9. Armstrong, M. (2001) A Handbook of Human Resource Management Practice (8th Edn), Kogan Page, London.
10. Atkinson, A.S. (2002) 'Ethics in financial reporting and the corporate communication professional'. Corporate Communications: An International Journal. 7(4): 212-18.
11. Audit Scotland (2002) The 2001/ 02 Audit of the Scottish Parliamentary Corporate Body, Additional report on the Flour City Contract, Scottish Parliamentary Corporate Body.
12. Axley, S. (1984) 'Managerial and organizational communication in terms of the conduit metaphor'. Academy of Management Review. 9: 428-37.
13. Baguley, P. (1994) Effective Communication for Modern Businesses, McGraw-Hill, London.
14. Baines, A. (1998) 'Using information technology to facilitate organisational change'. Work Study. MCB University Press, Bradford.
15. Bale, J. (2001) Quoted in Construction News, 'Image fails the Test' 1 March, pp. 12-13.
16. Bales, R.F. (1950) Interaction Process Analysis: A Method for the Study of Small Groups, Addison-Wesley Press, Cambridge, MA.
17. Balmer, J.M.T. and Gray, E.R. (1999) 'Corporate identity and corporate communications: creating a competitive advantage'. Corporate Communications: An International Journal. 4(4): 171-6.
18. Balmer, J.M.T. and Gray, E.R. (2003) 'Corporate brands; what are they? what of them?'. European Journal of Marketing. 37(7-8): 972-97.
19. Banner, D.K. and Gagne, T.E. (1995) Designing Effective Organisations, Sage Publications, Thousand Oaks, CA.
20. Banwell, H. (1964) The Placing and Management of Contracts for Building and Civil Engineering Work, HMSO, London.
21. Barnard, C. (1938) The Functions of the Executive, Harvard University Press, Cambridge, MA.
22. Barthorpe, S. (1999) 'Considerate contracting-altruism or competitive advantage?', in Profitable Partnering in Construction Procurement, S.O. Ogunlana (ed.), E&FN Spon, London, pp. 179-88.
23. Beattie, V., McInnes, B. and Fearnley, S. (2002) Narrative Reporting by Listed UK Companies: A Comparative Within Sector Topic Analysis, University of Stirling, Stirling, www.stir.ac.uk/Departments/Management/Accountancy/stfpages/beattie/spring%20paper%20final%20.pdf (accessed 16/01/05).
24. Beaumont, P.B. and Hunter, L.C. (2003) Information and Consultation: From Compliance to Performance, Chartered Institute of Personnel and Development, London.
25. Becta (2004) What the Research says about ICT and Motivation. www.becta.org.uk/ (accessed 05/08/05).
26. Belbin, M. (2004) www.belbin.com/belbin-team-roles.htm (accessed 22/06/04).
27. Bella, D.A. (1987) 'Organisations and systematic distortion of information'. Journal of Professional Issues in Engineering. 113(4): 360-70.
28. BICRP (1966) Archives of the Building Industry Communications Research Project, RIBA, London.
29. Birrell, G.S. and McGarry, R.G. (1991) 'The building procurement roles - their professional personalities and communication issues among them', in Management, Quality and Economics in Building, Bezelga, Artur and Brandon, Peter (eds), E&FN Spon, London, pp. 43-52.
30. Black, R. (2000) The New Scottish parliament Building: An Examination of the Management of the Holyrood Project, Audit Scotland, September.
31. Black, R. (2004) Management of the Holyrood Building Project, A Report prepared for the Auditor General for Scotland.
32. Blackler, F. (1995) 'Knowledge, knowledge work and organisations: an overview and interpretation'. Organisation Studies. 16(6): 1021-46.
33. Blockley, D. and Godfrey, P. (2000) Doing it Differently: Systems for Rethinking Construction, Thomas Telford, London.
34. Boddy, D. and Paton, R. (2004) 'Responding to competing narratives: lessons for project managers'. International Journal of Project Management. 22: 225-33.
35. Bodensteiner, W.D. (1970) Information channel utilization under varying research and development project conditions: an aspect of inter-organizational communication channel usage. PhD Thesis, The University of Texas, Austin, TX.
36. Boudjabeur, S. and Skitmore, M. (1996) 'Factors affecting performance of design build projects', in Proceedings of ARCOM 12th Conference, 11-13 September, Sheffield, UK, pp. 101-10.
37. Bowden, S. and Thorpe, A. (2002) 'Mobile communications for on-site collaboration', in Proceedings of ICE, Civil Engineering, 150, November, Paper 12989, pp. 38-44.
38. Boyd, D. and Wild, A. (2003) 'Tavistock studies into the building industry: communications in the building industry (1965) and interdependence and uncertainty (1966)', in Construction Reports 1944-98, Murray, M. and Langford, D. (eds), Blackwell Publishing, Oxford, pp. 69-85.
39. Bragg, T. (1999) 'Turn around an ineffective team'. IEE Solutions. 31(5): 49-51.
40. Brown, S.A. (2001) Communication in the Design Process, Spon Press, London.
41. Bryman, A., Bresnen, M., Beardsworth, A.D., Ford, J. and Keil, E.T. (1987) 'The concept of the temporary system: the case of the construction project'. Research in the Sociology of Organizations. 5: 253-83.
42. Building (1997) 'Big Changes in Store at Tesco'. 5 December, pp. 14-15.
43. Building (2001a) 'Model behaviour'. 2 February, pp. 47-51.
44. Building (2001b) 'Cracking down on drugs'. 29 June, pp. 25-6.
45. Building (2001c) 'Image is everything'. 4 May, pp. 52-4.
46. Building (2001d) 'World wide winners'. 5 October, pp. 49-50.
47. Building (2002a) 'Mind your language'. 1 March, pp. 24-5.
48. Building (2002b) 'Why are we still so clueless?', in Supplement: Rethinking Construction: Your Guide to the Egan Revolution, November, pp. 18-20.
49. Building Careers Supplement (1999) 'Why waste half your life working in all that noise and dust? It's just not worth it'. October, pp. 10-12.
50. Bunn, R. (1997) 'Shrinking distance'. Building Services Journal. 19(3): 29-31.
51. Burns, T. amd Stalker, G. (1961) The Management of innovation, Tavistock Publications Ltd, London.
52. CALIBRE (2000) www.calibre2000.com/# (accessed 10/12/04).
53. Campbell, D.J. (2000) 'Legitimacy theory or managerial reality construction? Corporate social disclosure in Marks and Spencer plc corporate reports, 1969-1997'. Accounting Forum. 24(1): 80-100.
54. Cantu, C. (1998) 'Virtual Teams'. CWTS Report. University of North Texas, Implementing Groupware Technology in Organizations for Facilitating Distributed Teamwork, in Thompson, A.R., www.netspace.org. (accessed 30/08/05)
55. Carlsson, B., Josephson, P.E. and Larson, B. (2001) 'Communication in building projects: empirical results and future needs', in Proceedings of CIB World Building Congress: Performance in Product and Practice, 2-6 April, Wellington, New Zealand, Paper HPT 29 (CD copy).
56. Carr, B.P. and Winch, G.M. (1999) Measuring on-site Performance in Britain and France: A Calibre Approach, Bartlett research paper, No.9.
57. Carter, C. and Scarbrough, H. (2001) 'Towards a second generation of KM? The people management challenge'. Education Training. 43(4-5): 215-24.
58. Cheng, E.W.L., Li, H., Love, P.E.D. and Irani, Z. (2001) 'Network communication in the construction industry'. Corporate Communications: An International Journal. 6(2): 61-70.
59. Cheng, M.-I., Dainty, A.R.J. and Moore, D.R. (2005) 'What makes a good project manager?'. Human Resource Management Journal. 15(1): 25-37.
60. Christensen, L.T. (2002) 'Corporate Communication: the challenge of transparency'. Corporate Communications: An International Journal. 7(3): 162-8.
61. Church, A.H. (1996) 'Giving your organization communication C-P-R'. Leadership and Organizational Development Journal. 17(7): 4-11.
62. CICA (1993) Building on IT for Quality. Construction Industry Computing Association, Cambridge, MA.
63. CITB (1998) Children's Attitudes Towards the Construction Industry - A Research Study Among 11-16 Year Olds, CITB, King's Lynn.
64. CITB (2004) Skills Foresight, CITB, King's Lynn.
65. Clevenger, T. Jr. and Matthews, J. (1971) The Speech Communication Process, Scott Foresman, Glenview, IL.
66. CNAEC (2004) China Yangtze Three Gorges Project Development Corporation (CTGPC), China National Association of Engineering Consultants, Beijing. www.cnaec.org.cn/sponsors/Sponsor_CTGPC.htm (accessed 05/08/05).
67. Connaughton, J. (1993) Investment divisions in large capital projects. Unpublished PhD thesis, University of Greenwich, London.
68. Conrath, W.D. (1973) 'Communication patterns, organizational structures, and man: some relationships'. Human Factors. 15(5): 459-70.
69. Considerate Constructors Scheme (2004) www.ccscheme.org.uk (accessed 23/06/04).
70. Constructing Excellence (2004a) Innovation 1 - iTAG - electronic tagging of materials and components, Bovis applies Safeway thinking www.constructingexcellence.org.uk/regions/yorkshirehumberside/details.jsp?innID_59§ion_2&pID_83&subsection_0 (accessed 10/12/04).
71. Construction News (2000) 'Imagine there's no site labour'. David Rogers, 7 January, pp. 22-3.
72. Construction News (2002a) 'Could you face paxman?'. Emma Crates, 7 March, pp. 24-5.
73. Construction News (2002b) 'Smarten up in Canary Wharf, workers told'. Russell Lynch, 25 April, p. 4.
74. Construction News (2003) 'Workers get multicultural'. Newsdesk, 30 January, p. 1.
75. Construction News (2004a) 'The McAlpine family at war'. David Rogers, 11 March, pp. 4-5.
76. Construction News (2004b) 'It's a family affair'. Andrew Gaved, 8 April, pp. 12-13.
77. Construction News (2004c) 'Keeping track', in Construction Products (supplement), Ranjit Bassi, April/May, pp. 13-16.
78. Contract Journal (1999a) 'A Millennial Challenge'. CJ2, April (supplement), pp. 4-7.
79. Contract Journal (2004a) 'Crown Office Drops Bovis Holyrood Case'. 13 October, pp. 4.
80. Contract Journal (2004b) '12% tested positive for drugs at T5'. 21 January, p. 1.
81. Contract Journal (2004c) 'Sustainability Losers Protest'. 28 January, p. 4.
82. Contract Journal (2004d) 'Say it By Text'. 25 February, p. 1.
83. Cooper, P. (2000) Building Relationships: The History of Bovis 1885-2000, Cassell & Co, London.
84. Cornick, T. and Mather, J. (1999) Construction Project Teams: Making Them Work Profitably, Thomas Telford, London.
85. Cox, I. and Preece, C. (2000) Using a Website as a Marketing Communications Tool in Construction: Survey into the Effectiveness of the Websites and Back Office Systems of the Top 50 UK Contractors, Published by Construction Management Group, School of Civil Engineering, Universiy of Leeds, Leeds.
86. Cox, S. and Hamilton, A. (1991) Architect's Handbook of Practice Management, RIBA Publications, London.
87. Crichton, C. (1966) Interdependence and Uncertainty - A Study of the Building Industry, Tavistock Publications, London.
88. CSSC (1991) Construction Management Forum, Report and Guidance, Centre for Strategic Studies in Construction University of Reading, UK.
89. Culp, G. and Smith, A. (2001) 'Understanding psychological type to improve project team performance'. Journal of Management in Engineering. 17(1): 24-33.
90. CYTGPDC (1999) Three Gorges Project, China Yangtze Three Gorges Project Development Corporation.
91. Dadji, M. (1988) 'Are you talking to M&E?' RIBA Journal (Switch Supplement). October, 102-3.
92. Dainty, A.R.J. and Moore, D.R. (2000) 'The performance of integrated D&B project teams in unexpected change event management', ARCOM 2000, A. Akintoye (ed.), Glasgow, ARCOM Vol. 1, pp. 281-90.
93. Dainty, A.R.J., Bagilhole, B.M. and Neale, R.H. (2000a) 'A grounded theory of women's career under-achievement in large UK construction companies'. Construction Management and Economics. 18: 239-50.
94. Dainty, A.R.J., Bagilhole, B.M. and Neale, R.H. (2000b) 'The compatibility of construction companies' human resource development policies with employee career expectations'. Engineering, Construction and Architectural Management. 7(2): 169-78.
95. Dainty, A.R.J., Bagilhole, B.M., Ansari, K.H. and Jackson, J. (2002) 'Diversification of the UK construction industry: a framework for change'. ASCE Journal of Leadership and Management in Engineering. 2(4): 16-18.
96. Dainty, A.R.J., Ison, S.G. and Root, D.S. (2004) 'Bridging the skills gap: a regionally driven strategy for resolving the construction labour market crisis'. Engineering, Construction and Architectural Management. 11(4): 275-83.
97. Dainty, A.R.J., Qin, J. and Carrillo, P.M. (2005) 'HRM strategies for promoting knowledge sharing within construction project organizations: a case study', in Knowledge Management in the Construction Industry: A Socio-Technical Perspective, A.S. Kazi (ed.), Idea Group, Hershey, PA, pp. 18-33.
98. Dalton, M. (1959) Men Who Manage, John Wiley, New York.
99. Daly, F., Teague, P. and Kitchen, P. (2003) 'Exploring the role of internal communication during organisational change'. Corporate Communications: An International Journal. 8(3): 153-62.
100. Davidson, F.P. and Huot, J.-C. (1989) 'Management trends for major projects'. Project Appraisal. September, 4(3): 137.
101. Davis, K. (1953) 'Management communication and the grapevine'. Harvard Business Review. 4: 43-9.
102. Davis, K. and Newstorm, J.W. (1985) Human Behaviour at Work: Organizational Behaviour, (7th Edn), McGraw Hill, New York.
103. Deal, T.E. and Kennedy, A.A. (1982) Corporate Cultures: The Rites and Rituals of Corporate Life, Addison-Wesley, Reading, MA.
104. Deetz, S. (2001) 'Conceptual foundations', in The New Handbook of Organizational Communication, F.M. Jablin and L.L. Putnam (eds), Sage, Thousand Oaks, CA, pp. 3-46.
105. Delisle, C.L. and Oslon, D. (2004) 'Would the real project management language please stand up?'. International Journal of Project Management. 22: 327-37.
106. Deresky, H. (1994) International Management: Managing Across Borders and Cultures, Harper Collins, New York.
107. D'Herbemont, O., Cesar, B. (1998) Managing Sensitive Projects, Macmillan Business Press, London.
108. Dickson, M. (2003) Modern Construction - Achieving a Step Change in Performance, Presentation to nCRISP Awayday, London, March 11.
109. Dikmen, I., Birgonul, M.T. and Arikan, A.E. (2004) 'A critical review of risk management support tools', in Proceedings of 20th annual ARCOM Conference, 1-3 September, Heriot Watt University, 2: 1145-54.
110. Dingle, J. (1997) Project Management: Orientation for Decision Makers, Arnold, London.
111. Dixon, M. (2000) Association for Project Management Project Management Body of Knowledge, (4th Edn), Association for Project Management, Buckinghamshire.
112. Dolphin, R.R. (2002) 'A profile of PR directors in British companies'. Corporate Communications: An International Journal. 7(1): 17-24.
113. Dow, G.K. (1988) 'Configurational and co-activational views of organizational structure'. Academy of Management Review. 13(1): 53-64.
114. Dowling, G.R. (1986) 'Managing your corporate image', Industrial Marketing Management. 15: 109-15.
115. Drucker, P.F. (1993) Post-Capitalist Society, Oxford: Butterworth Heinemann.
116. DTI (2004) 'The operating and financial review: practical guidance for directors', www.dti.gov.uk/cld/pdfs/ofr_guide.pdf (accessed 13/01/05).
117. Dulaimi, M.F. and Dalziel, R.C. (1994) 'Effects of the procurement method on the level of management synergy in construction project', in Proceedings of CIB W92, Procurement Systems East Meets West Symposium, Hong Kong, 4-7 December, 53-9.
118. Duyshart, B., Mohamed, S., Hampson, K. and Walker, D. (2003) 'Enabling improved business relationships - how information technology makes a difference', in Procurement Strategies: A Relationship-based Approach, Walker, Derek and Hampson, Keith (eds), Blackwell Publishing, Oxford, pp. 123-66.
119. Duyshart, B., Walker, D. and Mohamed, S. (2003) 'An example of developing a business model for information and communication technologies (ICT) adoption on construction projects - the National Museum of Australia project'. Engineering, Construction and Architectural Management. 10(3): 179-92.
120. Edum-Fotwe, F.T., Price, A.D.F. and Thorpe, A. (1996) 'Analysing construction contractors' strategic intent from mission statements', in The Organisation and Management of Construction: Shaping Theory and Practice - Managing the Construction Enterprise, Langford, D.A. and Retik, A. (eds), CIB W65, London: Spon, pp. 33-43.
121. Egan, J. (1998) Rethinking Construction: The Report of the Construction Task Force, Department of the Environment, Transport and the Regions, London.
122. Egbu, C.O. (1999) 'The role of knowledge management and innovation in improving construction competitiveness'. Building Technology and Management Journal. 25: 1-10.
123. Einwiller, S. and Will, M. (2002) 'Towards an integrated approach to corporate branding - an empirical study'. Corporate Communications: An International Journal. 7(2): 100-9.
124. Eisenberg, E.M. and Goodall Jr, H.L. (1993) Organizational Communication: Balancing Creativity and Constraint, St Martins Press, New York.
125. Emmerson, H. (1962) Survey of Problems Before the Construction Industries: A Report prepared for the Minister of Works, HMSO, London.
126. Emmitt, S. and Gorse, C.A. (2003) Construction Communication, Blackwell, Oxford.
127. Emmott, M. and Hutchinson, S. (1998) 'Employee flexibility: threat or promise', in Human Resource Management: The New Agenda, Sparrow, P. and Marchington, M. (eds), Pitman, London, pp. 229-43.
128. Fisher, B.A. (1980) Small Group Decision Making: Communication and Group Process, McGraw-Hill, New York.
129. Fisher, D. (1981) Communication in Organizations, West Publishing Company, New York.
130. Fisher, D. (1993) Communication in Organizations, (2nd Edn), West Publishing, Eagan, MN.
131. Fiske, J. (1990) Introduction to Communication Studies, (2nd Edn), Routledge, London.
132. Flexibility (2004a) Organisations and People. http://www.flexibility.co.uk/flexwork/general/hr1.htm (accessed 05/08/05).
133. Flexibility (2004b) The Complete Guide to Flexible Working. http://www.flexibility.co.uk/Guide/Content/chapter4.pdf (accessed 05/08/05).
134. Foley, J. and Macmillan, S. (2005) 'Patterns of interaction in construction team meetings', Co-Design. 1(1): 19-37. (http://www.tandf.co.uk)
135. Fox, S., Marsh, L. and Cockerham, G. (2001) 'Design for manufacture: a strategy for successful application to buildings'. Construction Management and Economics. 19: 493-502.
136. France, K. (2002) 'The future of information technology in collaborative construction'. ICE Proceedings: Civil Engineering. 150 (Special Issue 2): 4-6.
137. Francis, H. (2002) 'HRM and the beginnings of organizational change'. Journal of Organizational Change Management. 16(3): 309-37.
138. Frankental, P. (2001) 'Corporate social responsibility - a PR invention?'. Corporate Communications: An International Journal. 16(1): 18-23.
139. Fraser (2004) The Holyrood Inquiry, Conducted by the Rt Hon the Lord Fraser of Carmyllie QC. www.holyroodinquiry.org (accessed 05/08/05).
140. Fryer, B., Egbu, C., Ellis, R. and Gorse, C. (2004) The Practice of Construction Management, (4th Edn), Blackwell, Oxford.
141. Furnham, A. (1997) The Psychology of Behaviour at Work, Psychology Press, UK.
142. Gale, A.W. (1992) 'The construction industry's male culture feminise if conflict is to be reduced: the role of education as a gate-keeper to a male construction industry', in Construction Conflict Management and Resolution, P. Fenn and R. Gameson (eds), E&FN Spon, London, pp. 416-27.
143. Gameson, R.N. (1992) An investigation into the interaction between potential building clients and construction professionals. PhD Thesis, University of Reading, UK.
144. Ganah, A., Anumba, C. and Bouchlaghem, N. (2000) 'The use of visualisation to communicate design information to construction sites', in Proceedings of 16th Annual ARCOM Conference, 6-8 September, Glasgow Caledonian University, UK, 2: 833-42.
145. Gardiner, P.D. (1993) Conflict analysis in construction project management., Unpublished PhD thesis, University of Durham, School of Engineering and Computer Science.
146. Gayeski, D. (1993) Corporate Communications Management: The Renaissance Communicator in Information-Age Organizations, Focal Press/Heinneman, Boston, MA.
147. Goczol, J. and Scoubeau, C. (2003) 'Corporate communication and strategy in the field of projects'. Corporate Communications: An International Journal. 8(1): 60-6.
148. Gorse, C.A. (2002) Effective interpersonal communication and group interaction during construction management and design meetings. PhD Thesis, University of Leicester.
149. Gorse, C.A. and Emmitt, S. (2003) 'Investigating interpersonal communication during construction progress meetings: challenges and opportunities'. Engineering, Construction and Architectural Management. 10(4): 234-44.
150. Gorse, C.A., Emmitt, S. and Lowis, M. (1999) 'Problem solving and appropriate communication medium', in Proceedings of ARCOM, 15th Annual Conference, Liverpool John Moores University, 1: 511-17.
151. Gottschalk, S. (1999): 'Speed culture: fast strategies in televised commercial ads'. Qualitative Sociology. 22: 4.
152. Gouran, D.S. and Hirokawa, R.Y. (1983) 'The role of communication in decision making groups: a functional perspective', in Communications in Transition: Issues and Debates in Current research, M.S. Mander (ed.), Prager, New York, pp. 168-85.
153. Green, B. (2002) 'A future built on customers', in Construction News, 5 September, Top 100, Hill McGlynn Supplement, 2-3.
154. Green, S.D. and May, S.C. (2003) 'Re-engineering construction: going against the grain'. Building Research and Information. 31(2): 97-106.
155. Guevara, J.M. and Boyer, L.T. (1981) 'Communication problems within construction'. Journal of the Construction Division, in Proceedings of the American Society of Civil Engineers, December, 107(4): 551-57.
156. Hage, J., Aiken, M. and Marrett, C.B. (1971) 'Organization structure and communications'. American Sociological Review. 36: 860-71.
157. Hall, E.T. (1989) Understanding Cultural Differences, Intercultural Press, Yarmouth, ME.
158. Halsey, R. and Margerison, C.J. (1978) 'Managing a large construction site'. Management Decision. 16(4): 246-61.
159. Handy, C. (1993) Understanding Organizations, (3rd Edn), Penguin, London.
160. Handy, C. (1999) Understanding Organizations, (4th Edn), Penguin, London.
161. Hargie, O. (1986) A Handbook of Communication Skills, Routledge, London.
162. Harris, S. and Kington, A. (2002) Innovative Classroom Practice using ICT in England: The Second Information in Technology Study (SITES). http://www.nfer.ac.uk/researchareas/pims-data/summaries/ite-the-use-of-ict-in-the-accessedclassroom.cfm (accessed 01/09/05).
163. Harrower, J. (2003) 'Designer contractors' key to project delivery'. Contract Journal. 19 March, 4.
164. Hawes, L.C. (1974) 'Social collectivies as communication: perspective on organizational behaviour'. Quarterly Journal of Speech. 60: 497-502.
165. Hawes, L.C. (1990) 'Social collectives as communication', in Foundations of Organizational Communication: A Reader, Corman, S.R., Banks, S.P., Bantz, C.R., and Mayer, M.E. (eds), Longman, New York, pp. 41-4.
166. HBG (2001) A Practical Guide to Best Practice for Site based Responsible Community Relations, HBG UK Ltd.
167. HBG (2004a) Considerate Constructors Scheme Report, HBG UK Ltd.
168. HBG (2004b) Corporate Social Responsibility Policy, HBG UK Ltd.
169. Hellard, R.B. (1995) Project Partnering: Principle and Practice, Thomas Telford, London.
170. Henderson, L.S. (1987) 'The contextual nature of interpersonal communication in management theory and research'. Management Communication Quarterly I. 1: 7-31.
171. Henderson, L.S. (2004) 'Encoding and decoding communication competencies in project management - an exploratory study'. International Journal of Project Management. 22(6): 469-76.
172. Higgin, G. and Jessop, N. (1965) Communication in the Building Industry: The Report Of A Pilot Study, Tavistock Publications, London.
173. Hill, C.J. (1995) 'Communication on construction sites', in Proceedings of ARCOM 1995, 18-20 September, University of York, 1: 232-40.
174. Hillebrandt, P.M. and Cannon, J. (1990) The Modern Construction Firm, Macmillan, Hampshire.
175. Hindle, R.D. and Muller, M.H. (1996) 'The role of education as an agent of change: a two fold effect'. Journal of Construction Procurement. 3(1): 56-66.
176. Hirokawa, R.Y. (1980) 'A comparative analysis of communication patterns within effective and ineffective decision-making groups'. Communication Monographs. November, 47: 312-21.
177. HM Treasury (1992) HM treasury guidance no 36: contract selection for major projects, June.
178. Holloman, C.R. and Hendrick, H.W. (1972) 'Adequacy of group decisions as a function of the decision-making process'. Academy of Management Journal. 15(2): 175-84.
179. Hopper, J.R. (1990) Human Factors of Project Organization, Construction Industry Institute, Austin, TX, Source Document 58.
180. Howes, R. and Tah, J.H.M. (2003) Strategic Management Applied to International Construction, Thomas Telford, London.
181. HSBC (2004) Business Connections Turkey, East Meets West.
182. Huber, G. (1990) 'A theory of the effects of advanced information technologies on organizational design, intelligence and decision-making', in Organizations and Communication Technology, Fulk, J. and Steinfeld, C. (eds), Sage, CA, 237-74.
183. Huczynski, A. and Buchanan, D. (2001) Organizational Behaviour: An Introductory Text, (4th Edn), Essex, Prentice Hall, NJ.
184. Hughes, W. (1989) Organizational analysis of building projects. PhD Thesis, Liverpool John Moores University.
185. Ikeda, N. (No date) Beyond the Internet. http://www.telecomvisions.com/articles/beyondip/ (accessed 05/08/05).
186. Ingram, H., Teare, R., Scheuing, E. and Armistead, C. (1997) 'A system model of effective teamwork'. TQM Magazine. 9(2): 118-27.
187. Jackson, P.C. (1987) Corporate Communication for Managers, Pitman Publishing, London.
188. Janis, I.L. (1972) Groupthink: A Psychological Study of Foreign-Policy Decisions and Fiascoes, Houghton Mifflin Company, Boston, MA.
189. Jarvenpaa, S.L. and Leidner, D.E. (1998) 'Communication and trust in global virtual teams'. Journal of Computer Mediated Communication. 3(4): 1-38. [Online] http://hyperion.math.upatras.gr/commorg/jarvenpaa/ (accessed 05/08/05).
190. Johnson, R.E. and Clayton, M.J. (1998) 'The impact of information technology in design and construction'. Automation in Construction. 8: 3-14.
191. Josephson, P.E. and Larsson, B. (2001) 'The role of early detection of human errors in building projects', in Proceedings of CIB World Building Conference, Performance in Product and Practice 2-6 April, Wellington, New Zealand, Paper: HPT 08 (from CD rom).
192. Kakabadase, A., Ludlow, R. and Vinnicombe, S. (1988) Working in Organizations, Penguin, London.
193. Kamara, J.M., Anumba, C.J. and Evbuomwan, N.F.O. (2000) 'Establishing and processing client requirements - a key aspect of concurrent engineering'. Construction, Engineering Construction and Architectural Management. 7(1): 15-28.
194. Kane, H. (2003) 'Reframing the knowledge debate with a little help from the Greeks'. Electronic Journal of Knowledge Management. 1(1): 33-8.
195. Karger, D.W. and Murdick, R.G. (1963) Managing Engineering and Research, Industrial Press Inc., New York.
196. Katz, D. and Khan, R.L. (1978) The Social Psychology or Organizations, (2nd Edn), John Wiley, New York.
197. Keegan, A. and Turner, J.R. (2003) 'Managing human resources in the project-based organization', in People in Project Management, Turner, J.R. (ed.), Gower, Aldershot, pp. 1-11.
198. Keel, D., Hartley-Jones, S. and Ellis, R. (2004) 'Careers in construction: children have their Say!', in Proceedings of RICS COBRA Conference 7-8 September, Leeds Metropolitan University, www.rics-foundation.org/publish/document.aspx?did_3280 (accessed 10/01/05).
199. Kerzner, H. (1997) Project Management: A Systems Approach to Planning, Scheduling and Controlling, (6th edn), Van Nostrand Reinhold Company, New York.
200. Kier (2005) Kids Zone, www.kier.co.uk/kids/default_flash.asp (accessed 17/12/04).
201. Kiersey, D. and Bates, M. (1984) Please Understand Me - Character and Temperament Types, (5th Edn), Prometheus Nemesis Book Company, Delmar, CA.
202. Kiesler, S., Siegel, J. and McGuire, T.W. (1984) 'Social psychological aspects of computer-mediated communication'. American Psychologist. 39: 10.
203. Kitchen, P. (1997) Public Relations: Principle and Practice, Thomson Business Press, London.
204. Klauss, R. and Bass, B.M. (1982) Interpersonal Communication in Organizations, Academic Press, New York.
205. Knapp, M.L. and Hall, J.A. (2002) Nonverbal Communication in Human Interaction, (5th Edn), Wadsworth, Ohio, OH.
206. Krackhardt, D. and Hanson, J.R. (1993) 'Informal networks: the company behind the chart'. Harvard Business Review. July/August, 71(4): 104-11.
207. Kreps, G.L. (1989) Organizational Communication: Theory and Practice, (2nd Edn), Longman, New York.
208. Lancaster, R.J., McAllister, I. and Alder, A. (2001) Establishing Effective Communication and Participation in the Construction Sector, Report prepared by Entec UK Ltd for the Health and safety Executive, HSE Books, Suffolk, UK.
209. Langford, D., Hancock, M.R., Fellows, R. and Gale, A.W. (1995), Human Resources Management in Construction, Longman, Essex.
210. Latham, M. (1994) Constructing the Team, HMSO, London.
211. Laudon, K.C. and Laudon, J.P. (2002) Management Information Systems: Managing the Digital Firm, Prentice Hall, NJ.
212. Laufer, A., Woodward, H. and Howell, G.A. (1999) 'Managing the decision-making processes during project planning'. Journal of Management in Engineering. 15(2): 79-84.
213. Lewis, D. (2004) 'Communication breakdown Key to Fiasco says Holyrood Engineer'. Architects Journal. 13 May, 13.
214. Lipnack, J. and Stamps, J. (1997) Virtual Teams: Reaching Across Space, Time and Organisations with Technology, John Wiley and Sons, New York.
215. Loosemore, M. (1996) Crisis management in building projects: a longitudinal investigation of communication behaviour and patterns within a grounded framework. Unpublished PhD Thesis, University of Reading, Berkshire.
216. Loosemore, M. (2000) Construction Crisis Management, American Society of Civil Engineers, New York.
217. Loosemore, M. and Al Muslmani, H.S. (1999) 'Construction project management in The Persian Gulf - inter-cultural communication'. International Journal of Project Management. 17(2): 95-101.
218. Loosemore, M. and Lee, P. (2002) 'Communication problems with ethnic minorities in the construction industry'. International Journal of Project Management. 20(7): 517-24.
219. Loosemore, M. and Tan, C.C. (2000) 'Occupational bias in construction management research'. Construction Management and Economics. 18(7): 757-66.
220. Loosemore, M., Dainty, A.R.J. and Lingard, H. (2003) HRM in Construction Projects: Strategic and Operational Approaches, E&FN Spon Press, London.
221. Loosemore, M., Nguyen, B.T. and Denis, N. (2000) 'An investigation into the merits of encouraging conflict in the construction industry'. Construction Management and Economics. 18(4): 447-56.
222. Love, P.E.D. and Li, H. (2000) 'Quantifying the causes and costs of rework in construction'. Construction Management and Economics. 18: 479-90.
223. Love, P.E.D., Li, H., Tse, R.Y.C. and Cheng, E.W.L. (2000) 'An empirical analysis of IT/IS evaluation in construction'. The International Journal of Construction Information Technology. 8(2): 21-38.
224. Lurey, J.S. and Raisinghani, M.S. (2001) 'An empirical study of best practices in virtual teams'. Information and Management. 38: 523-44.
225. McDermott, R. and O'Dell, C. (2001) 'Overcoming cultural barriers to sharing knowledge'. Journal of Knowledge Management. 5(1): 76-85.
226. McLure Wasko, M. and Faraji, S. (2000) 'It is what one does: why people participate and help others in electronic communities of practice'. Journal of Strategic Information Systems. 9: 155-73.
227. McMurdo, G. (2004) Changing Contexts of Communication. http://jimmy.qmuc.ac.uk/jisew/ewv21n2/ (accessed 05/08/05).
228. Malone, T.W. and Smith, S.A. (1984) Tradeoffs in designing organisations: implications for new forms of human organisations and computer systems. Working Paper 112, Center for Information Systems Research. MIT.
229. Marchington, M. and Grugulis, I. (2000) 'Best practice human resource management: perfect opportunity or dangerous illusion?'. International Journal of Human Resource Management. 11(4): 905-25.
230. Maurer, J.G. (1992) 'Foreword', in Organization Charts, Nixon, J.M. (ed.), Gale Research Inc, London, p.vii.
231. Mayo, E. (1945) The Social Problems of an Industrial Civilization, New Hampshire: Ayer.
232. Melvin, T. (1979) Practical Psychology in Construction Management, Van Nostrand Reinhold, New York.
233. Metts, S. and Bowers, J.W. (1994) 'Emotions in interpersonal communications', in Handbook of Interpersonal Communication (2nd Edn), Knapp, M.L. and Miller, G.R. (eds), SAGE publications, London, pp. 508-41.
234. Miller, R. and Lessard, D.R. (2000) The Strategic Management of Large Engineering Projects: Shaping Institutions, Risks, and Governance, Massachusetts Institute of Technology, Cambridge, MA.
235. Mintzberg, H., Raisinghani, D. and Theorot, A. (1976) 'The Structure of Unstructured Decision Process', Administrative Science Quarterly, 21: 246-274.
236. Monge, P.R. and Contractor, N.S. (1988) 'A handbook for the study of human communication: methods and instruments for observing, measuring, and assessing communication processes', in Communication Networks: Measurement Techniques, Tardy, C.H. (ed.), Ablex Publishing, Norwood, NJ, pp. 107-38.
237. Moore, D.R. (1996) 'The renaissance: the beginning of the end for implicit buildability'. Building Research Information. 24(5): 259-69.
238. Moore, D.R. (2001) 'William of Sen to Bob the builder: non-cognate cultural perceptions of constructors'. Engineering, Construction and Architectural Management. 8(3): 177-84.
239. Moore, D.R. (2002) Project Management: Designing Effective Organisational Structures in Construction, Blackwell Science, Oxford.
240. Moore, D.R. and Abadi, M. (2005) 'Virtual teamworking and associated technologies within the UK construction industry'. Architecture, Engineering & Design Management. 1(1).
241. Moore, D.R. and Dainty, A.R.J. (1999) 'Integrated project teams' performance in managing unexpected change events'. Team Performance Management. 5(7): 212-22.
242. Moore, D.R. and Dainty, A.R.J. (2000) 'Work-group communication problems within UK design and build projects: an investigative framework'. Journal of Construction Procurement, May 6(1): 44-55.
243. Moore, D.R. and Dainty, A.R.J. (2001) 'Intra-team boundaries as an inhibitor to performance improvement in the UK construction industry'. Construction Management and Economics. 19(6): 559-62.
244. Moore, D.R., Cheng, M.-I. and Dainty, A.R.J. (2002) 'Competence, competency and competencies: performance assessment in organisations'. Work Study: A Journal of Productivity Science. 51(6): 314-19.
245. Moreland, R.L. and Levine, J.M. (2002) 'Socialization and trust in work groups'. Group Processes and Intergroup Relations. 5(3): 185-202.
246. Mott Macdonald (2002) Review of Large Public Procurement in the UK, A Report commissioned by HM Treasury.
247. Mouritsen, J. and Bjorn-Andersen, N. (1991) 'Understanding third-wave information systems', in Computerisation and Controversy: Value Conflicts and Social Choices, Dunlop, C. and King, R. (eds), Academic Press, California, pp. 308-20.
248. Moxley, R. (1991) 'Motivating professionals', in Practice Management: New Perspectives for the Construction Professional, Barrett, P. and Males, R. (eds), E&FN Spon, London, pp. 304-13.
249. Moxley, R. (1993) Building Management by Professionals, Butterworth Architectural Management Guides, Oxford.
250. Muller, A. (1997) Radix: Matrix: Works and Writings of Daniel Liebskind. Prestel Verlag, Munich.
251. Mullins, L.J. (1999) Management and Organisational Behaviour, (5th Edn), Pearson Education, Essex.
252. Murdoch, A. (1997) 'Human re-engineering', Management Today, 6-9.
253. Murray, M. (2003a) 'Rethinking construction: the egan report (1998)', in Construction Reports 1944-98, Murray, M. and Langford, D. (eds), Blackwell Publishing, Oxford, pp. 173-95.
254. Murray, M. (2003b) Building perceptions with metaphors: a study of the communication and decision-making behaviour of construction professionals within projects. Unpublished PhD Thesis, University of Strathclyde, Glasgow.
255. Murray, M. and Langford, D. (2003) Construction Reports 1944-98, Blackwell Publishing, Oxford.
256. Murray, P. (2004) The Saga of Sydney Opera House, Spon Press, London.
257. Musgrave, E.C. (1994) 'The organisation of the building trades of Eastern Brittany 1600-1790: some observations'. Construction History. 10: 1-13.
258. National Audit Office (2001) Modernising Construction, Report by the Controller and Auditor General, London.
259. National Construction Week (2004) www.ncw.org.uk/index.cfm (accessed 28/06/04).
260. NEDO (1988) National Economic Development Office, Faster Building for Commerce, HMSO, London.
261. Nesan, L.J. and Holt, G.D. (1999) Empowerment in Construction; The Way Forward for Performance Improvement, Research Studies Press Ltd, London.
262. Ng, S.T., Chen, S.E., McGeorge, D., Lam, K.C. and Evans, S. (2001) 'Current state of IT usage by Australian sub-contractors'. Construction Innovation. 1(1): 3-13.
263. Nicolini, D. (2001) In Search of 'Project Chemistry': An Initial Review of Project Issues and their Impact on the Performance of Construction Projects, CRISP Commission 00/9, The Tavistock Institute.
264. Nicolini, D. (2002) 'In search of project chemistry'. Construction Management and Economics. 20: 167-77.
265. Nonaka, I. and Takeuchi, H. (1995) The Knowledge Creating Company, Oxford University Press, Oxford.
266. Norton, R.W. (1978) 'Foundation of a communicator style construct'. Human Communication Research. 4: 99-112.
267. O'Cathain, C. and Gallacher, S. (1999) An analysis of breakdowns in communication between design and project implementation, International Symposium of design Science, 4th Asian design Conference, 30-31 October. http://143.117.118.42/Cladding/4thADC/Japan99.htm (accessed 30/08/00).
268. Pacanowsky, M.E. and O'Donnell-Trujillo, N. (1990) 'Communication and organizational cultures', in Foundations of Organizational Communication: A Reader, Corman, S.R., Banks, S.P., Bantz, C.R. and Mayer, M.E. (eds), Longman, New York, pp. 142-53.
269. Partington, D. (2003) 'Managing and leading', in People in Project Management, J.R. Turner (ed.), Gower, Aldershot, pp. 83-97.
270. Pearce, D. (2003) The Social and Economic value of Construction: The Construction Industry's Contribution to Sustainable Development, New Construction Research and Innovation Strategy Panel, London.
271. Pennington, D.C. (1986) Essential Social Psychology, Arnold, London.
272. Pettit, J.D. Jr, Goris, J.R. and Vaught, B.C. (1997) 'An examination of organizational communication as a moderator of the relationship between job performance and job satisfaction'. Journal of Business Communication. 34(1): 8-26.
273. Pinto, M.B. and Pinto, J.K. (1991) 'Determinants of cross-functional cooperation in the project implementation process'. Project Management Journal. 22: 13-20.
274. Polanyi, M. (1966) The Tacit Dimension, Routledge & Kegan Paul, London.
275. Poole, M.S. and Desanctis, G. (1990) 'Understanding the use of group decision support systems: the theory of adaptive structuration', in Organizations and Communication Technology, Fulk, J. and Steinfeld, C. (eds), Sage, Thousand Oaks, CA, pp. 173-93.
276. Preece, C.N., Moodley, K. and Smith, A.S. (1998) Corporate Communication in Construction: Public Relations Strategies for Successful Business and Projects, Blackwell Science, Oxford.
277. Preece, C., Moodley, K. and Cox, I. (2001) 'Assessing the effectiveness of websites as an interactive business communications tool', in Seventeenth Annual ARCOM Conference, 5-7 September 2001, Akintoye, A. (ed.), University of Salford. Association of Researchers in Construction Management, 1, 207-17.
278. Project Management Institute (PMI) (2000) A Guide to the Project Management Body of Knowledge, Project Management Institute, Newtown Square, PA.
279. Quirke, B. (1995) Communicating Corporate Change, McGraw-Hill, New York.
280. Raghuram, S., Raghu, G., Wiesenfeld, B. and Gupta, V. (2001) 'Factors contributing to virtual work adjustment'. Journal of Management. 27: 383-405.
281. Reid, J.L. (2000) Crisis Management: Planning and Media Relations for the Design and Construction Industry, John Wiley & Sons, New York.
282. Reimer, J.W. (1979) Hard Hats: The Work World of Construction Workers, Sage Publications, Beverly Hills, CA.
283. Retik, A. and Langford, D. (2001) Computer Integrated Planning and Design for Construction, Thomas Telford, London.
284. Reuters (2004) China Halts Dam, Sacks Official After Protests. Reuters Foundation, 18 November 2004. www.alertnet.org/thenews/newsdesk/PEK160131.htm.
285. RIBA (1990) RIBA Survey of Computer Usage 1989, RIBA, London.
286. Richmond, V.P., McCroskey, J.C. and Payne, S.K. (1991) Nonverbal Behaviour in Interpersonal Relations, (2nd Edn), Prentice Hall, Englewood Cliffs, NJ.
287. Riemer, J.W. (1979) Hard Hats: The Work World of Construction Workers, Sage Publications, Beverly Hills, CA.
288. Riggenbach, J.A. (1986) 'Silent negotiation: listen with your eyes'. Journal of Management in Engineering. 2(2): 91-100.
289. Riley, M. (2004) Managing Risks, Quoted in New Civil Engineering Terminal 5 Supplement, February 2004, pp. 22-3.
290. Roberts, C., Edwards, R. and Barker, L. (1987) Intrapersonal Communication Processes, Gorsuch Scarisbrick, Scottsdale, AZ.
291. Roberts, K.H. and O'Reilly, C.A. (1978) 'Organizations as communications structures: an empirical approach'. Human Communication Research. 4: 283-93.
292. Rogers, E.M. and Agarwala-Rogers, E. (1976) Communication in Organizations, The Free Press, London.
293. Rooke, J., Seymour, D. and Fellows, R. (2003) 'The claims culture: a taxonomy of attitudes in the industry'. Construction Management and Economics. 21(2): 167-74.
294. Rosenthal, M.J. (2001) 'High-performance teams'. Executive Excellence. 18(10): 6.
295. Ryan, H. (2001) 'Image is everything'. Building. 4 May, 52-4.
296. Scarborough, H. (1999) 'System error'. People Management. 8 April, 68-74.
297. Schein, E.H. (1985) Organizational Culture and Leadership: A Dynamic View, Jossey-Bass, San Francisco, CA.
298. Schellekens, P. and Smith, J. (2004) Language in the Construction Industry: Communicating with second language speakers, Report by the Schellekens Consultancy, London.
299. Schwartz, D.F. and Jacobson, E. (1977) 'Organizational communication network analysis: the liason communication role'. Organizational Behaviour and Human Performance. 18: 158-74.
300. Schweiger, D. and De Nisi, A. (1991) 'Communicating with employees following a merger: a longitudinal field experiment'. Academy of Management Journal. 34(1): 100-35.
301. Scott, W.R. (1981) Organizations: Rational, Natural and Open Systems. Prentice Hall, Englewood Cliffs, NJ.
302. Senge, P., Kleiner, A., Roberts, C., Ross, R., Roth, G. and Smith, B. (1999) The Dance of Change: A fifth Discipline Resource, Nicolas Brealey, London.
303. Shannon, C.E. and Weaver, W. (1949) The Mathematical Theory of Communication. University of Illinois, Urbana, IL.
304. Sheldrick-Ross, C. and Dewdney, P. (1998) Communicating Professionally, (2nd Edn), Library Association Publishing, London.
305. Shohet, I.M. and Frdman, S. (2003) 'Communication patterns in construction at construction manager level'. Journal of Construction Engineering and Management. ASCE, September/October 2003, 570-77.
306. Sidwell, A.C. (1990) 'Project management: dynamics and performance'. Construction Management and Economics. 8: 159-78.
307. Silverman, D. (1970) The Theory of Organisations, Heinemann, London.
308. Skyttner, L. (1998) 'Some complementary concepts of communication theory'. Kybernetics: The International Journal of Systems & Cybernetics. 27(2): 155-64.
309. Smallman, C. and Weir, D. (1999) 'Communication and cultural distortion during crises'. Disaster Prevention and Management. 8(1): 33-41.
310. Smith, E. (2001) 'The role of tacit and explicit knowledge in the workplace'. Journal of Knowledge Management. 5(4): 311-21.
311. Stallworthy, E.A. and Khardanda, O.P. (1985) International Construction and the Role of the Project Manager, Gower, London.
312. Stevens, J.E. (1988) Hoover Dam: An American Adventure, University of Oklahoma press, Norman, OK.
313. Stokes, E. (2004) ICT Learning and Training in Ireland - Policies and Data, Centre for Educational Research, London School of Economics and Political Science. February.
314. Storey, J. (1993) The take-up of human resource management by mainstream companies: key lessons from research. The International Journal of Human Resource Management. 4(3): 529-53.
315. Strategic Forum (2002) Accelerating Change, Strategic Forum for Construction, London.
316. Swan, J., Newell, S. and Robertson, M. (2000) 'Knowledge management - when will people management enter the debate?', in Proceedings of the 33rd Hawaii International Conference on System Sciences, 4-7 January, Maui, Hawaii, 3.
317. Talk: wildlife (2003) Baiji Dolphin may not survive another decade! http://www.talkwildlife.citymax.com/page/page/532558.htm
318. Tam, C.M., Fung, I.W.H., Yeung, T.C.L. and Tung, K.C.F. (2003) 'Relationship between construction safety signs and symbols recognition and characteristics of construction personnel'. Construction Management and Economics. 21: 745-53.
319. The Telegraph (2001) BA restores Union Flag Design to All Tailfins. www.telegraph.co.uk/news/main.jhtml?xml_/news/2001/05/11/nfin11.xml (accessed 15/06/04).
320. Thomas, S.R., Tucker, R.L. and Kelly, R. (1998) 'Critical communication variables'. Journal of Construction Engineering and Management. 124(1): 58-66.
321. Thomason, G. (1988) A Textbook of Human Resource Management, Institute of Personnel management, London.
322. Thompson, M., Ellis, E. and Wildavsky, A. (1990) Cultural Theory, Westview Press, Oxford.
323. Thompson, P. and Mchugh, D. (2002) Work Organisations: A Critical Introduction, (3rd Edn), Palgrave, Hampshire.
324. Thorpe, A. and Mead, S. (2001) 'Project-specific web sites: friend or foe'. Journal of Construction Engineering and Management. September/October, 127(5): 406-13.
325. Torrington, D. and Hall, L. (1998) Human Resource Management, (4th Edn), Prentice Hall, London.
326. Torrington, D., Weightman, J. and Johns, K. (1995) Management Methods, IPM, London.
327. Townly, B. (1994) 'Communicating with employees', in Personnel Management: A Comprehensive Guide to Theory and Practice in Britain, Sisson, K. (ed.), Blackwell, Oxford, pp. 595-633.
328. Townsend, A.M., DeMarie, S.M. and Hendrickson, A.R. (1998) 'Virtual teams: Technology and the workplace of the future'. The Academy of Management Executive. 12(3): 17-29.
329. Tucker, R.L., Kelly, W.R. and Thomas, S.R. (1997) An Assessment Tool for Improving Team Communications, Construction Institute Report 105-11, Austin, TX.
330. Tuckman, B.W. (1965) 'Developmental sequences in small groups'. Psychological Bulletin. 63: 384-99.
331. Turner, B.A. and Pidgeon, N.F. (1997) Man-made Disasters, (2nd Edn), Butterworth, Heinemann, Oxford.
332. Turner, J.R. (1998) The Handbook of Project-based Management, (2nd Edn), McGraw-Hill, London.
333. Turner, J.R. and Muller, R. (2003) 'On the nature of the project as a temporary organisation'. International Journal of Project Management. 21: 1-8.
334. van Raaij. W.F. (1986) Impressive management: het communicatiebleid van de Onderneming, Tekst uitgesproken tijdens de Industriele Communicatiedag van de Bond van Adverteerders, Eramus Universiteit, Rotterdam.
335. van Rekom, J.V., van Riel, C.B.M. and Wierenga, B. (1991) Corporate Identity. van vagg concept narr hard feitenmateriaal, working paper, Corporate Communication Centre; Erasmus University Rotterdam.
336. van-Riel, C.B.M. (1995) Principles of Corporate Communication, Prentice Hall, London.
337. Virilio, P. (1995) 'Speed and information: Cyberspace alarm'. CTheory. World Wide Web 18 (3) Article 30, http://epe.lacbac.ga.ca/100/201/300/ctheory/articles/1995/art30.txt, (accessed 1/5/05).
338. Walker, A. (1980) A model of the design of project management structures for building clients. Unpublished PhD Thesis, Liverpool Polytechnic, Liverpool, UK.
339. Walker, A. (2002) Project Management in Construction, Blackwell Science, Oxford.
340. Wantanakorn, D., Mawdesley, M.J. and Askew, W.H. (1999) 'Management errors in construction, engineering construction and architectural management'. Construction, Engineering Construction and Architectural Management. 6(2): 112-20.
341. Wearne, P. (1999) Collapse: Why Buildings Fall Down, Channel Four Books, Macmillan Publishers Ltd, London.
342. Weick, K.E. (1987) 'Theorising about organizational communication', in Handbook of Organizational Communication: An Interdisciplinary Perspective, Jublin, F.M., Putnam, L.L., Roberts, K.H. and Porter, L.W. (eds), Sage Publications, Newbury Park, CA, pp. 97-122.
343. Weinshall, T.D. (1979) Managerial Communication: Groups, Approaches and Techniques, Academic Press, A Subsidiary of Harcourt Brace Jovanovisch, Publishers, London.
344. Weippert, A., Kajewski, S.L. and Tilley, P.A. (2003) 'The implementations of online information and communication technology (ICT) on remote construction sites'. Logistics Information Management. 16(5): 327-40.
345. Weiss, D.S. (2000) High Performance HR: Leveraging Human Resources for Competitive Advantage. John Wiley & Sons, Ontario.
346. Wenger, E. (1998) Communities of Practice. Learning, Meaning and Identity. Cambridge University Press, Cambridge.
347. Wenger, E., McDermott, R. and Snyder, W.M. (2002) Cultivating Communities of Practice, Harvard Business School Press, Boston, MA.
348. Whyte, J., Bouchlaghem, N.M. and Thorpe, A. (2002) 'IT implementation in the construction organization'. Engineering, Construction and Architectural Management. 9(5-6): 371-7.
349. Wilkinson, A. (2001), 'Empowerment', in Contemporary Human Resource Management, Redman, T. and Wilkinson, A. (eds), Pearson, Harlow, pp. 336-52.
350. Williams, J.C. (1988) 'A human factors database to influence safety and reliability. Human factors and decision making: their influence on safety and reliability', in Symposium for the Safety and Reliability Society, Sayers, B.A. (ed.), pp. 223-40.
351. Williams, R. (2004) Marketing View: Non-Compliance, taken from www.housebuilder.co.uk/articles/printable.php?id_1494 (accessed 31/10/2004).
352. Wilson, D. (2000) 'Metarepresentation in linguistic communication', in Metarepresentations, Sperber, D. (ed.), Oxford University Press, Oxford, pp. 411-48.
353. Wofford, J.C., Gerloff, E.A. and Cummins, R.C. (1977) Organizational Communication: The Keystone to Managerial Effectiveness, McGraw-Hill, New York.
354. Wogalter M.S. and Sojourner, R.J. (1997) 'Comprehension and retention of safety pictorials'. Ergonomics. 40(5): 531-42. (http://www.tandf.co.uk)
355. Wolf Olins (2004) Bovis: Brilliant Precision, taken from www.wolff-olins.com/files/BovisCaseStudy.pdf (accessed 31/10/2004).
356. Wombat (1997) 'Moore's law'. Free on Line Dictionary of Computing. http://wombat.doc.ic.ac.uk/foldaoc/foldoc.cgi?Moore's_Law (accessed 17/03/2005).
357. Wong, C.H. and Sloan, N. (2004) 'Use of ICT for e-procurement in the UK construction industry: a survey of SMEs readiness', in Proceedings of the 20th Annual ARCOM Conference, Khosrowshahi, F. (ed.), Edinburgh, 1: 620-8.
358. World Wildlife Fund (2003) Building Towards Sustainability: Performance and Progress Amongst the UK's Leading Housebuilders. www.wwf.org.uk/filelibrary/pdf/bts.pdf (accessed 10/03/05).
359. Xybernaut (2004) 'CSX. Upgrading event reporting to real-time'. Transportation Case Study. www.xybernaout.com (accessed 21/03/2005).