Impact of role-, job- and organizational characteristics on Nursing Unit Managers' work related stress and well-being

Journal of Advanced Nursing

Volumn 70, Issue 11, 2014, Pages 2622-2633

  Van Bogaert, Peter ^a   Adriaenssens, Jef ^b   Dilles, Tinne ^a   Martens, Daisy ^c   Van Rompaey, Bart ^a   Timmermans, Olaf ^a  

^a UNIVERSITY OF ANTWERP   (Belgium)

^b LEIDEN UNIVERSITY   (Netherlands)

^c Hospital of Turnhout   (Belgium)

Author keywords

Burnout; Job satisfaction; Nurse managers; Turnover intentions; Work engagement

Indexed keywords

ADULT; BELGIUM; CROSS-SECTIONAL STUDY; FEMALE; HUMAN; JOB SATISFACTION; MALE; MENTAL STRESS; MIDDLE AGED; NURSE ATTITUDE;

ADULT; BELGIUM; CROSS-SECTIONAL STUDIES; FEMALE; HUMANS; JOB SATISFACTION; MALE; MIDDLE AGED; NURSE'S ROLE; STRESS, PSYCHOLOGICAL;

EID: 84908144238     PISSN: 03092402     EISSN: 13652648     Source Type: Journal    
DOI: 10.1111/jan.12449     Document Type: Article

References (65)

1. Adriaenssens J., De Gucht V., Van der Doef M. & Maes S. (2011) Exploring the burden of emergency care: predictors of stress-health outcomes in emergency nurses. Journal of Advanced Nursing 67, 1317-1328.
2. Adriaenssens J., De Gucht V. & Maes S. (2012) The impact of traumatic events on emergency room nurses: findings from a questionnaire survey. International Journal of Nursing Studies. 49, 1411-1422.
3. Adriaenssens J., De Gucht V. & Maes S. (2013) Causes and consequences of occupational stress in emergency nurses, a longitudinal study. Journal of Nursing Management. doi:10.1111/jonm.12138. [Epub ahead of print].
4. Aiken L.H., Clarke S.P., Sloane D.M., Lake E.T. & Cheney T. (2009) Effects of hospital care environment on patient mortality and nurse outcomes. Journal of Nursing Administration 39(7-8 Suppl), S45-S51.
5. Akerboom S.P. & Maes S. (2006) Beyond demand and control: the contribution of organizational risk factors in assessing the psychological well-being of health care employees. Work and Stress 20, 21-36.
6. Anthony M.K., Standing T.S., Glick J.A., Duffy M., Paschall F., Sauer M.R., Sweeney D.K., Modic M.B. & Dumpe M.L. (2005) Leadership and nurse retention: the pivotal role of nurse managers. Journal of Nursing Administration 35, 146-155.
7. Aubry M., Richer M.C., Lavoie-Tremblay M. & Cyr G. (2011) Pluralism in PMO performance: the case of a PMO dedicated to a major organizational transformation. Project Management Journal 42, 60-77.
8. Barnard D., Street A. & Love A. (2006) Relationships between stressors, work supports and burnout among cancer nurses. Cancer Nursing 29(4), 338-345.
9. Beck C. (2011) Secondary traumatic stress in nurses: a systematic review. Archives of Psychiatric Nursing 25, 1-10.
10. Brown P., Fraser K., Wong C.A., Muise M. & Cummings G. (2011) Factors influencing intentions to stay and retention of nurse managers: a systematic review. Journal of Nursing Management 21, 459-472.
11. Browning L., Ryan C.S., Thomas S., Greenberg M. & Rolniak S. (2007) Nursing specialty and burnout. Psychology, Health & Medicine 12, 248-254.
12. Cameron K.S., Quinn R.E., DeGraff J. & Thakor A.V. (2006) Competing Values Leadership: Creating Value in Organizations. Edward Elgar, Cheltenham, UK.
13. Carroll A., Lacey S.R. & Cox K.S. (2004) Comparing variations in labor costs for two versus one full-time nurse manager. Nursing Economics 22, 254-257.
14. Coomber B. & Barriball K.L. (2007) Impact of job satisfaction components on intent to leave and turnover for hospital-based nurses: a review of the research literature. International Journal of Nursing Studies 44, 297-314.
15. Dickinson T. & Wright K. (2008) Stress and burnout in forensic mental health nursing: a literature review. British Journal of Nursing 17(2), 82-87.
16. Everson-Bates S. (1992) First-line nurse managers in the expanded role: an ethnographic analysis. Journal of Nursing Administration 22, 32-37.
17. Gelsema T., Van der Doef M., Maes S. & Akerboom S. (2005) Job stress in the nursing profession: the influence of organizational and environmental conditions and job characteristics. International Journal of Stress Management 12, 222-240.
18. Gelsema T.I., van der Doef M., Maes S., Janssens M., Akerboom S. & Verhoeven C. (2006) A longitudinal study of job stress in the nursing profession: causes and consequences. Journal of Nursing Management 14, 289-299.
19. Gunnarsdottir S., Clarke S.P., Rafferty A.M. & Nutbeam D. (2007) Front-line management, staffing and nurse-doctor relationships as predictors of nurse and patient outcomes. A survey of Icelandic hospital nurses. International Journal of Nursing Studies 46, 920-927.
20. Hayes B., Bonner A. & Pryor J. (2010) Factors contributing to nurse job satisfaction in the acute hospital setting: a review of recent literature. Journal of Nursing Management 18, 804-814.
21. Jenaro C., Flores N., Orgaz M.B. & Cruz M. (2011) Vigour and dedication in nursing professionals: towards a better understanding of work engagement. Journal of Advanced Nursing 67, 865-875.
22. Kalisch B., Lee H. & Rochman M. (2009) Nursing staff teamwork and job satisfaction. Journal of Nursing Manager 18, 939-947.
23. Karasek R. & Theorell T. (1990) Healthy Work: Stress, Productivity and the Reconstruction of Working Life. Basic Books, New York.
24. Kath L.M., Stichler J.F., Ehrhart M.G. & Schultz T. (2012) Predictors and outcomes of nurse leader job stress experienced by AWHONN members. Journal of Obstestric Gynecologic Neonatal Nursing 42, E12-E25.
25. Kath L.M., Stichler J.F., Ehrhart M.G. & Sievers A. (2013) Predictors of nurse manager stress: a dominance analysis of potential work environment stressors. International Journal of Nursing Studies 50, 1474-1480.
26. Kowalski C., Ommen O., Driller E., Ernstmann N., Wirtz M.A., Köhler T. & Pfaff H. (2010) Burnout in nurses - the relationship between social capital in hospitals and emotional exhaustion. Journal of Clinical Nursing 19, 1654-1663.
27. Laschinger H. & Finegan J. (2008) Situational and dispositional predictors of nurse manager burnout: a time-lagged analysis. Journal of Nursing Management 16, 601-607.
28. Laschinger H.K.S., Finegan J.E., Shamian J. & Wilk P. (2004a) A longitudinal analysis of the impact of workplace empowerment on work satisfaction. Journal of Organizational Behaviour 25, 527-545.
29. Laschinger H., Almost J., Purdy N. & Kim J. (2004b) Nurse managers' health in Canadian restructured healthcare settings. Nursing Leadership (Tor Ont.) 17, 88-105.
30. Lavoie-Tremblay M., O'Brien-Pallas L., Gélinas C., Desforges N. & Marchionni C. (2008) Adressing the nurse turnover issue among new nurses from a generational viewpoint. Journal of Nursing Management 16, 724-733.
31. Lee H. & Cummings G. (2008) Factors influencing job satisfaction of front line nurse managers: a systematic review. Journal of Nursing Management 16, 768-783.
32. Lee V. & Henderson M. (1996) Occupational stress and organizational commitment in nurse administrators. Journal of Nursing Administration 26, 21-28.
33. Maes S., Akerboom S., Van der Doef M. & Verhoeven C. (1999) The Leiden Quality of Work Life Questionnaire for Nurses (LQWLQ-N). Health Psychology, Leiden University, Leiden, the Netherlands.
34. Marc G. & Smith A.P. (2012) Effects of occupational stress, job characteristics, coping and attributional style on the mental health and job satisfaction of university employees. Anxiety, Stress and Coping 25, 63-78.
35. Marine A., Ruotsalainen J.H, Serra C. & Verbeek J.H. (2006) Preventing occupational stress in healthcare workers. Cochrane Database of Systematic Reviews (4), CD002892.
36. Maslach C., Jackson S.E & Leiter M.P. (1996) Maslach Burnout Inventory Manual, 3rd edn. Consult. Psychol. Press, Palo Alto, CA.
37. McSherry R., Pearce P., Grimwood K. & McSherry W. (2012) The pivotal role of nurse managers, leaders and educators in enabling excellence in nursing care. Journal of Nursing Management 20, 7-19.
38. McVicar A. (2003) Workplace stress in nursing: a literature review. Journal of Advanced Nursing 44, 633-642.
39. Nieuwenhuijsen K., Bruinvels D. & Frings-Dresen M. (2010) Psychosocial work environment and stress-related disorders, a systematic review. Occupational Medicine 60, 277-286.
40. Nuikka M.L., Paunonen M., Hänninen O. & Länsimies E. (2001) The nurse's workload in care situations. Journal of Advanced Nursing 33, 406-415.
41. Pisanti R. (2012) Job demands-control-social support model and coping strategies: predicting burnout and wellbeing in a group of Italian nurses. La Medicina del Lavoro 103, 466-481.
42. Quinn R.E. & Rohrbaugh J. (1983) A spatial model of effectiveness criteria: towards a competing values approach to organizational analysis. Management Science 29, 363-377.
43. dos Santos K., Kupek E., Cunha J.C. & Blank V.L. (2011) Sickness-absenteeism, job demand-control model and social support: a case-control study nested in a cohort of hospital workers, Santa Catarina, Brazil. Brazilian Journal of Epidemiology 14, 609-619.
44. Schaufeli W. & Bakker A. (2003) Utrecht Work Engagement Scale - Manual. Occupational Health Psychology Unit Utrecht University, Utrecht.
45. Schaufeli W. & Van Dierendonck D. (2000) Handleiding van de Utrechtse Burnout Schaal (UBOS) (Manual Utrecht Burnout Scale). Swets Test Services, Lisse.
46. Schaufeli W., Bakker A. & Salanova M. (2006) The measurement of work engagement with a short questionnaire. Educational and Psychological Measurement 66, 701-716.
47. Schubert M., Glass T., Clarke S., Schaffert-Witvliet B. & De Geest S. (2007) Validation of the Basel extent of rationing of nursing care instrument. Nursing Research 55, 416-424.
48. Seppälä P., Mauno S., Feldt T., Hakanen J., Kinnunen L., Tolvanen A. & Schaufeli W. (2008) The construct validity of the Utrecht work engagement scale: multisample and longitudinal evidence. Journal of Happiness Studies 10, 459-481.
49. Shirey M.R. (2006) Stress and coping in nurse managers: two decades of research. Nursing Economics 24, 93-203.
50. Shirey M.R., Ebright P.R. & McDaniel A.M. (2013) Nurse manager cognitive decision-making amidst stress and work complexity. Journal of Nursing Management 21, 17-30.
51. Silvetti C., Rudan V., Frederickson K. & Sullivan B. (2000) Where will tomorrow's nurse managers come from? Journal of Nursing Administration 30, 157-159.
52. Smith S.L., Manfredi T., Hagos O., Drummond-Huth B. & Moore P.D. (2006) Application of the clinical nurse leader role in an acute care delivery model. Journal of Nursing Administration 36, 29-33.
53. Stordeur S., D'Hoore W. & the NEXT group (2007) Organizational configuration of hospitals succeeding in attracting and retaining nurses. Journal of Advanced Nursing 57, 45-58.
54. Stordeur S., D'Hoore W. & Vandenberghe C. (2001) Leadership, organizational stress and emotional exhaustion among hospital nursing staff. Journal of Advanced Nursing 35, 533-542.
55. Suominen T., Savikko N., Puukka P., Doran D.I. & Leino-Kilpi H. (2005) Work empowerment as experienced by head nurses. Journal of Nursing Management 13, 147-153.
56. Tabak N. & Orit K. (2007) Relationship between how nurses resolve their conflicts with doctors, their stress and job satisfaction. Journal of Nursing Management 15, 321-333.
57. Thorpe K. & Loo R. (2003) Balancing professional and personal satisfaction of nurse managers: current and future perspectives in a changing health care system. Journal of Nursing Management 11, 321-330.
58. Van Bogaert P., Clarke S., Roelant E., Meulemans H. & Van de Heyning P. (2010) Impacts of unit-level nurse practice environment and burnout on nurse-reported outcomes: a multilevel modelling approach. Journal of Clinical Nursing 19, 1664-1674.
59. Van Bogaert P., Clarke S., Wouters K., Franck E., Willems R. & Mondelaers M. (2013) Impacts of unit-level nurse practice environment, workload and burnout on nurse-reported outcomes in psychiatric hospitals: a multilevel modelling approach. International Journal of Nursing Studies 50, 357-365.
60. Van der Doef M.P. & Maes S. (1998) The job demand-control (-support) model and physical health outcomes: a review of the strain and buffer hypotheses. Psychology & Health 13, 909-936.
61. Van der Doef M.P. & Maes S. (1999a) The Job Demand-Control(-Support) model and psychological well-being: a review of 20 years of empirical research. Work and Stress 13, 87-114.
62. Van der Doef M.P. & Maes S. (1999b) The Leiden quality of work questionnaire: its construction, factor structure and psychometric qualities. Psychological Reports 85, 954-962.
63. Van der Doef M. & Maes S. (2002) Teacher-specific quality of work versus general quality of work assessment: a comparison of their validity regarding burnout, (psycho)somatic well-being and job satisfaction. Anxiety, Stress and Coping 15, 327-344.
64. Van Veldhoven M., Meijman T.F., Broersen J.P.J. & Fortuin R.J. (2002) Handleiding VBBA (Manual QEAW). SKB, Amsterdam.
65. Zangaro G.A. & Soeken K.L. (2007) A meta-analysis of studies of Nurses' job satisfaction. Research in Nursing and Health 30, 445-458.