Feedback matters: The impact of an intervention by the dean on unprofessional faculty at one medical school

Academic Medicine

Volumn 89, Issue 7, 2014, Pages 1032-1037

  Dorsey, J Kevin ^a   Roberts, Nicole K ^a   Wold, Brittany ^a  

^a SOUTHERN ILLINOIS UNIVERSITY SCHOOL OF MEDICINE   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; FEEDBACK SYSTEM; FEMALE; HUMAN; MALE; MEDICAL SCHOOL; MEDICAL STUDENT; PROFESSIONAL COMPETENCE; QUESTIONNAIRE;

FACULTY, MEDICAL; FEEDBACK; FEMALE; HUMANS; MALE; PROFESSIONAL COMPETENCE; QUESTIONNAIRES; SCHOOLS, MEDICAL; STUDENTS, MEDICAL;

EID: 84903771057     PISSN: 10402446     EISSN: 1938808X     Source Type: Journal    
DOI: 10.1097/ACM.0000000000000275     Document Type: Article

References (39)

1. Shore DA. The Trust Prescription for Healthcare. Chicago, Ill: Health Administration Press 2005.
2. Association of American Medical Colleges. Medical School Objectives Project Report 1: Learning Objectives for Medical Student Education. Washington, DC: Association of American Medical Colleges; January 1998. https://members.aamc.org/eweb/ upload/Learning%20Objectives%20 for%20Medical%20Student%20Educ%20 Report%20I.pdf. Accessed February 25, 2014.
3. Creuss SR, Creuss RL. Professionalism must be taught. BMJ. 1997;315:16741677.
4. Medical Professionalism Project: American Board of Internal Medicine Foundation, American College of PhysiciansAmerican Society of Internal Medicine Foundation, and European Federation of Internal Medicine. Medical professionalism in the new millennium: A physician charter. Ann Intern Med. 2002;1363:243246.
5. Stern DT. Practicing what we preach? An analysis of the curriculum of values in medical education. Am J Med. 1998;104:569575.
6. Ginsburg S, Regehr G, Hatala R, et al. Context, conflict, and resolution: A new conceptual framework for evaluating professionalism. Acad Med. 2000;75(10 suppl):S6S11.
7. Epstein RM, Hundert EM. Defining and assessing professional competence. JAMA. 2002;287:226235.
8. Stern DT, ed. Measuring Medical Professionalism. New York, NY: Oxford University Press 2006 812
9. Arnold L. Assessing professional behavior: Yesterday, today, and tomorrow. Acad Med. 2002;77:502515.
10. Stern DT, Frohna AZ, Gruppen LD. The prediction of professional behaviour. Med Educ. 2005;39:7582.
11. Reed DA, West CP, Mueller PS, Ficalora RD, Engstler GJ, Beckman TJ. Behaviors of highly professional resident physicians. JAMA. 2008;300:13261333.
12. Papadakis MA, Teherani A, Banach MA, et al. Disciplinary action by medical boards and prior behavior in medical school. N Engl J Med. 2005;353:26732682.
13. Papadakis MA, Hodgson CS, Teherani A, Kohatsu ND. Unprofessional behavior in medical school is associated with subsequent disciplinary action by a state medical board. Acad Med. 2004;79:244249.
14. Leape LL, Shore MF, Dienstag JL, et al. Perspective: A culture of respect, part 1: The nature and causes of disrespectful behavior by physicians. Acad Med. 2012;87:845852.
15. Hickson GB, Pichert JW, Webb LE, Gabbe SG. A complementary approach to promoting professionalism: Identifying, measuring, and addressing unprofessional behaviors. Acad Med. 2007;82:10401048.
16. Wasserstein AG, Brennan PJ, Rubenstein AH. Institutional leadership and faculty response: Fostering professionalism at the University of Pennsylvania School of Medicine. Acad Med. 2007;82:10491056.
17. Fryer-Edwards K, Van Eaton E, Goldstein EA, et al. Overcoming institutional challenges through continuous professionalism improvement: The University of Washington experience. Acad Med. 2007;82:10731078.
18. Christianson CE, McBride RB, Vari RC, Olson L, Wilson HD. From traditional to patient-centered learning: Curriculum change as an intervention for changing institutional culture and promoting professionalism in undergraduate medical education. Acad Med. 2007;82:10791088.
19. Viggiano TR, Pawlina W, Lindor KD, Olsen KD, Cortese DA. Putting the needs of the patient first: Mayo Clinic's core value, institutional culture, and professionalism covenant. Acad Med. 2007;82:10891093.
20. Brater DC. Viewpoint: Infusing professionalism into a school of medicine: Perspectives from the dean. Acad Med. 2007;82:10941097.
21. Humphrey HJ, Smith K, Reddy S, Scott D, Madara JL, Arora VM. Promoting an environment of professionalism: The University of Chicago "Roadmap." Acad Med. 2007 82 10981107
22. Fried JM, Vermillion M, Parker NH, Uijtdehaage S. Eradicating medical student mistreatment: A longitudinal study of one institution's efforts. Acad Med. 2012;87:11911198.
23. Hafferty FW, Franks R. The hidden curriculum, ethics teaching, and the structure of medical education. Acad Med. 1994;69:861871.
24. Karnieli-Miller O, Vu TR, Holtman MC, Clyman SG, Inui TS. Medical students' professionalism narratives: A window on the informal and hidden curriculum. Acad Med. 2010;85:124133.
25. Szauter K, Turner HE. Using students' perceptions of internal medicine teachers' professionalism. Acad Med. 2001;76:575576.
26. Gaufberg EH, Batalden M, Sands R, Bell SK. The hidden curriculum: What can we learn from third-year medical student narrative reflections? Acad Med. 2010 85 17091716
27. Rogers DA, Boehler ML, Roberts NK, Johnson V. Using the hidden curriculum to teach professionalism during the surgery clerkship. J Surg Educ. 2012;69:423427.
28. Detsky AS, Verma AA. A new model for medical education: Celebrating restraint. JAMA. 2012;308:13291330.
29. Jochemsen-van der Leeuw HG, van Dijk N, van Etten-Jamaludin FS, Wieringa-de Waard M. The attributes of the clinical trainer as a role model: A systematic review. Acad Med. 2013;88:2634.
30. Sternszus R, Cruess S, Cruess R, Young M, Steinert Y. Residents as role models: Impact on undergraduate trainees. Acad Med. 2012;87:12821287.
31. Lucey C, Souba W. Perspective: The problem with the problem of professionalism. Acad Med. 2010;85:10181024.
32. Ginsburg S, Regehr G, Stern D, Lingard L. The anatomy of the professional lapse: Bridging the gap between traditional frameworks and students' perceptions. Acad Med. 2002;77:516522.
33. Association of American Medical Colleges. Medical School Graduation Questionnaire: 2011 All Schools Summary Report. Washington, DC: Association of American Medical Colleges October 2011. https // wwwaamc.org/download/263712/ data/. Accessed February 25, 2014.
34. Pohl CA, Hojat M, Arnold L. Peer nominations as related to academic attainment, empathy, personality, and specialty interest. Acad Med. 2011;86:747751.
35. Kaldjian LC, Rosenbaum ME, Shinkunas LA, et al. Through students' eyes: Ethical and professional issues identified by third-year medical students during clerkships. J Med Ethics. 2012;38:130132.
36. Strauss A, Corbin J. Basics of Qualitative Research. 2nd ed. Thousand Oaks, Calif Sage; 1998
37. Papadakis MA, Paauw DS, Hafferty FW, Shapiro J, Byyny RL; Alpha Omega Alpha Honor Medical Society Think Tank. Perspective: The education community must develop best practices informed by evidence-based research to remediate lapses of professionalism. Acad Med. 2012;87:16941698.
38. Dorsey JK, Souba W. Results of interviews with deans of six better performing schools on the GQ mistreatment questions. Report presented to the Association of American Medical Colleges Council of Deans meeting April 6, 2013; Scottsdale, Ariz.
39. Leape LL, Shore MF, Dienstag JL, et al. Perspective: A culture of respect, part 2: Creating a culture of respect. Acad Med. 2012;87:853858.