The influences of system usability and user satisfaction on continued Internet banking services usage intention: Empirical evidence from Taiwan

Electronic Commerce Research

Volumn 14, Issue 2, 2014, Pages 137-169

  Tsai, Huei Ting ^a   Chien, Jui Lin ^a   Tsai, Ming Tien ^b  

^a NATIONAL CHENG KUNG UNIVERSITY   (Taiwan)

^b WUYI UNIVERSITY   (China)

Author keywords

Continuous usage intention; Internet banking services; System usability; Taiwan; Technology acceptance model; User satisfaction

Indexed keywords

INFORMATION SYSTEMS; INFORMATION USE; ONLINE SYSTEMS; SURVEYS; WEB SERVICES;

BANKING SERVICES; CONTINUOUS USAGE INTENTION; INTERNET BANKING; INTERNET BANKING SERVICE; SERVICE USAGE; SYSTEM USABILITY; TAIWAN; TECHNOLOGY ACCEPTANCE MODEL; USAGE INTENTION; USERS' SATISFACTIONS;

ELECTRONIC COMMERCE;

EID: 84903467564     PISSN: 13895753     EISSN: 15729362     Source Type: Journal    
DOI: 10.1007/s10660-014-9136-5     Document Type: Article

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