E-banking: Challenges and opportunities in the Greek banking sector

Electronic Commerce Research

Volumn 11, Issue 3, 2011, Pages 297-319

  Angelakopoulos, Georgios ^a   Mihiotis, Athanassios ^a  

^a HELLENIC OPEN UNIVERSITY   (Greece)

Author keywords

Banking sector; E banking; Greece; Internet; Services

Indexed keywords

SALES; SURVEYS; WEB SERVICES;

BANKING INDUSTRY; BANKING SECTORS; BANKING SERVICES; BANKING TECHNOLOGIES; CUSTOMER NEED; E-BANKING; GREECE; INTERNET TECHNOLOGY; PROSPECTIVE CUSTOMERS; SERVICE;

ELECTRONIC COMMERCE;

EID: 80052468496     PISSN: 13895753     EISSN: 15729362     Source Type: Journal    
DOI: 10.1007/s10660-011-9076-2     Document Type: Article

References (7)

1. Aggelis, V. G. (2005). The bible of e-banking. Athens: New Technologies Publications (in Greek).
2. Alexandris, A. (2006). Electronic banking and strategic planning. Master Thesis, Hellenic Open University, Patras (in Greek).
3. Hitt, L. M., & Frei, F. X. (2002). Dobetter customers utilize electronic distribution channels? The case of PC banking. Management Science, 48(6), 732-748.
4. Nsouli, S. M., & Schaechter, A. (2002). Challenges of the "E-banking revolution". International Monetary Fund: Finance & Development, 39(3). Available at: http://www. imf. org/external/pubs/ft/fandd/2002/09/nsouli. htm. Accessed 11 February 2009.
5. Saunders, M., Lewis, P., & Thornhill, A. (2007). Research methods for business students (4th ed.). New York: Prentice Hall.
6. Sullivan, J. S. (2000). How has the adoption of Internet banking affected performance and risk in banks? Federal Reserve Bank of Kansas City. Available at: http://www. frbkc. org/PUBLICAT/FIP/prs00-1. pdf. Accessed 24 October 2009.
7. Tzimas, D. (2006). The evolution of Internet banking in Greece: the significance of Internet distribution channel (e-banking) and its opportunities in relation to the physical distribution channel in banking. Master Thesis, Hellenic Open University, Patras (in Greek).