-
1
-
-
77956627371
-
-
Alexa.com (accessed 13 October 2008)
-
Alexa.com (2008), The Web Information Company, available at: www.alexa.com (accessed 13 October 2008).
-
(2008)
The Web Information Company
-
-
-
2
-
-
0038521552
-
Linking usability to software architecture patterns through general scenarios
-
Bass, L. and John, B.E. (2003), "Linking usability to software architecture patterns through general scenarios", The Journal of Systems and Software, Vol. 66 No. 3, pp. 187-97.
-
(2003)
The Journal of Systems and Software
, vol.66
, Issue.3
, pp. 187-97
-
-
Bass, L.1
John, B.E.2
-
3
-
-
34548451178
-
Linking commercial web site functions to perceived usefulness: A free disposal hull approach
-
Benslimane, Y. and Yang, Z. (2007), "Linking commercial web site functions to perceived usefulness: a free disposal hull approach", Mathematical and Computer Modeling, Vol. 46 Nos 9-10, pp. 1191-202.
-
(2007)
Mathematical and Computer Modeling
, vol.46
, Issue.9-10
, pp. 1191-202
-
-
Benslimane, Y.1
Yang, Z.2
-
4
-
-
33745825206
-
Functionality, usability and accessibility
-
Bertot, J.C., Snead, J.T., Jaeger, P.T. and McClure, C.R. (2006), "Functionality, usability and accessibility", Performance Measurement and Metrics, Vol. 7 No. 1, pp. 17-28.
-
(2006)
Performance Measurement and Metrics
, vol.7
, Issue.1
, pp. 17-28
-
-
Bertot, J.C.1
Snead, J.T.2
Jaeger, P.T.3
McClure, C.R.4
-
5
-
-
4644330986
-
The diagnostic role of signals in the context of perceived risks in online shopping: Do signals matter more on the web?
-
Biswas, D. and Biswas, A. (2004), "The diagnostic role of signals in the context of perceived risks in online shopping: do signals matter more on the web?", Journal of Interactive Marketing, Vol. 18 No. 3, pp. 30-45.
-
(2004)
Journal of Interactive Marketing
, vol.18
, Issue.3
, pp. 30-45
-
-
Biswas, D.1
Biswas, A.2
-
6
-
-
77956634974
-
-
BMI Business Monitor International, London
-
BMI (2009), Turkey Information Technology Report Q4 2009, Business Monitor International, London.
-
(2009)
Turkey Information Technology Report Q4
, vol.2009
-
-
-
7
-
-
3543097418
-
The 1st world congress on the management of electronic commerce: Review and commentary
-
Bontis, N. and De Castro, A. (2000), "The 1st World Congress on the Management of Electronic Commerce: review and commentary", Internet Research: Electronic Networking Applications and Policy, Vol. 10 No. 5, pp. 365-73.
-
(2000)
Internet Research: Electronic Networking Applications and Policy
, vol.10
, Issue.5
, pp. 365-73
-
-
Bontis, N.1
De Castro, A.2
-
8
-
-
84973876663
-
A multiple criteria decision-making approach for the evaluation of retail location
-
Burnaz, S. and Topcu, Y.I. (2006), "A multiple criteria decision-making approach for the evaluation of retail location", Journal of Multi-Criteria Decision Analysis, Vol. 14 Nos 1-3, pp. 67-76.
-
(2006)
Journal of Multi-Criteria Decision Analysis
, vol.14
, Issue.1-3
, pp. 67-76
-
-
Burnaz, S.1
Topcu, Y.I.2
-
9
-
-
21344442821
-
Classifying web metrics using the web quality model
-
Calero, C., Ruiz, J. and Piattini, M. (2005), "Classifying web metrics using the web quality model", Online Information Review, Vol. 29 No. 3, pp. 227-48.
-
(2005)
Online Information Review
, vol.29
, Issue.3
, pp. 227-48
-
-
Calero, C.1
Ruiz, J.2
Piattini, M.3
-
10
-
-
35348813813
-
The role of security, privacy, usability and reputation in the development of online banking
-
Casalo, L.V., Flavian, C. and Guinaliu, M. (2007), "The role of security, privacy, usability and reputation in the development of online banking", Online Information Review, Vol. 31 No. 5, pp. 583-603.
-
(2007)
Online Information Review
, vol.31
, Issue.5
, pp. 583-603
-
-
Casalo, L.V.1
Flavian, C.2
Guinaliu, M.3
-
11
-
-
20344372636
-
Understanding B2B corporate web sites effectiveness from North American and European perspective
-
Chakraborty, G., Srivastava, P. and Warren, D.L. (2005), "Understanding B2B corporate web sites effectiveness from North American and European perspective", Industrial Marketing Management, Vol. 34, pp. 420-9.
-
(2005)
Industrial Marketing Management
, vol.34
, pp. 420-9
-
-
Chakraborty, G.1
Srivastava, P.2
Warren, D.L.3
-
12
-
-
0842282045
-
Technology adaptation in e-commerce: Key determinants of virtual stores acceptance
-
Chen, L. and Tan, J. (2004), "Technology adaptation in e-commerce: key determinants of virtual stores acceptance", European Management Journal, Vol. 22 No. 1, pp. 74-86.
-
(2004)
European Management Journal
, vol.22
, Issue.1
, pp. 74-86
-
-
Chen, L.1
Tan, J.2
-
13
-
-
77956629807
-
-
Creative Decisions Foundation (n.d.) available at: http://www.creative
-
Creative Decisions Foundation (n.d.), Creative Decisions Foundation, available at: www.creative decisions.net
-
Decisions.net
-
-
-
14
-
-
12144285074
-
Effectiveness of internet advertising by leading national advertisers
-
Schumann, D.W. and Thorson, E. (Eds) Lawrence Erlbaum, Mahwah, NJ
-
Davis, J.F. (1999), "Effectiveness of internet advertising by leading national advertisers", in Schumann, D.W. and Thorson, E. (Eds), Advertising and Worldwide Web, Lawrence Erlbaum, Mahwah, NJ, pp. 81-97.
-
(1999)
Advertising and Worldwide Web
, pp. 81-97
-
-
Davis, J.F.1
-
15
-
-
1342291074
-
Evaluating web sites: Exploiting users expectations
-
De Marsico, M. and Levialdi, S. (2004), "Evaluating web sites: exploiting users expectations", International Journal of Human-Computer Studies, Vol. 60 No. 3, pp. 381-416.
-
(2004)
International Journal of Human-Computer Studies
, vol.60
, Issue.3
, pp. 381-416
-
-
De Marsico, M.1
Levialdi, S.2
-
16
-
-
31044434927
-
Usability of digital libraries
-
Ferreira, S.M. and Pithan, D.N. (2005), "Usability of digital libraries", OCLC Systems and Services, Vol. 21 No. 4, pp. 311-23.
-
(2005)
OCLC Systems and Services
, vol.21
, Issue.4
, pp. 311-23
-
-
Ferreira, S.M.1
Pithan, D.N.2
-
17
-
-
19944387279
-
Why users cannot use security
-
Furnell, S. (2005), "Why users cannot use security", Computers and Security, Vol. 24, pp. 274-9.
-
(2005)
Computers and Security
, vol.24
, pp. 274-9
-
-
Furnell, S.1
-
18
-
-
0001782545
-
Interactive functions and their impacts on the appeal of internet presence sites
-
Ghose, S. and Dou, W. (1998), "Interactive functions and their impacts on the appeal of internet presence sites", Journal of Advertising Research, Vol. 38 No. 2, pp. 29-43.
-
(1998)
Journal of Advertising Research
, vol.38
, Issue.2
, pp. 29-43
-
-
Ghose, S.1
Dou, W.2
-
19
-
-
50449097449
-
An empirical test of a proposed customer satisfaction model in e-services
-
Ha, H. and Janda, S. (2008), "An empirical test of a proposed customer satisfaction model in e-services", Journal of Services Marketing, Vol. 22 No. 5, pp. 399-408.
-
(2008)
Journal of Services Marketing
, vol.22
, Issue.5
, pp. 399-408
-
-
Ha, H.1
Janda, S.2
-
20
-
-
0037235552
-
An empirical study of corporate web site usability
-
Huang, A.H. (2003), "An empirical study of corporate web site usability", Human Systems Management, Vol. 22, pp. 23-36.
-
(2003)
Human Systems Management
, vol.22
, pp. 23-36
-
-
Huang, A.H.1
-
21
-
-
33748259237
-
Selection of logistics service provider: An analytic network process (ANP) approach
-
Jharkharia, S. and Shankar, R. (2007), "Selection of logistics service provider: an analytic network process (ANP) approach", Omega, Vol. 35 No. 3, pp. 274-89.
-
(2007)
Omega
, vol.35
, Issue.3
, pp. 274-89
-
-
Jharkharia, S.1
Shankar, R.2
-
22
-
-
34547523698
-
Web-based OPACs in Indian academic libraries: A functional comparison
-
Kapoor, K. and Goyal, O.P. (2007), "Web-based OPACs in Indian academic libraries: a functional comparison", Program: Electronic Library and Information Systems, Vol. 41 No. 3, pp. 291-309.
-
(2007)
Program: Electronic Library and Information Systems
, vol.41
, Issue.3
, pp. 291-309
-
-
Kapoor, K.1
Goyal, O.P.2
-
23
-
-
33846239672
-
A P2P technology middleware architecture enabling user-centric services deployment on low-cost embedded networked devices
-
Kavadias, C.D., Rupp, S., Tombros, S.L. and Vergados, D.D. (2007), "A P2P technology middleware architecture enabling user-centric services deployment on low-cost embedded networked devices", Computer Communications, Vol. 30 No. 3, pp. 527-37.
-
(2007)
Computer Communications
, vol.30
, Issue.3
, pp. 527-37
-
-
Kavadias, C.D.1
Rupp, S.2
Tombros, S.L.3
Vergados, D.D.4
-
24
-
-
24744468262
-
Redesigning for usability
-
King, H.J. and Jannik, C.M. (2005), "Redesigning for usability", OCLC Systems and Services, Vol. 21 No. 3, pp. 235-43.
-
(2005)
OCLC Systems and Services
, vol.21
, Issue.3
, pp. 235-243
-
-
King, H.J.1
Jannik, C.M.2
-
25
-
-
0040521203
-
Business-to-business market making on the internet
-
Klein, L.R. and Quelch, J.A. (1997), "Business-to-business market making on the internet", International Marketing Review, Vol. 14 No. 5, pp. 345-61.
-
(1997)
International Marketing Review
, vol.14
, Issue.5
, pp. 345-61
-
-
Klein, L.R.1
Quelch, J.A.2
-
26
-
-
27644518394
-
Evaluation of integrated software development environments: Challenges and results from three empirical studies
-
Klein, R.B. and Seffah, A. (2005), "Evaluation of integrated software development environments: challenges and results from three empirical studies", International Journal of Human-Computer Studies, Vol. 63 No. 6, pp. 607-27.
-
(2005)
International Journal of Human-Computer Studies
, vol.63
, Issue.6
, pp. 607-627
-
-
Klein, R.B.1
Seffah, A.2
-
27
-
-
1342269815
-
Assessing dimensions of perceived visual aesthetics of web sites
-
Lavie, T. and Tractinsky, N. (2004), "Assessing dimensions of perceived visual aesthetics of web sites", International Journal of Human-Computer Studies, Vol. 60 No. 3, pp. 269-98.
-
(2004)
International Journal of Human-Computer Studies
, vol.60
, Issue.3
, pp. 269-98
-
-
Lavie, T.1
Tractinsky, N.2
-
28
-
-
34249092657
-
Personalised content recommendation and user satisfaction: Theoretical synthesis and empirical findings
-
Liang, T., Lai, H. and Ku, Y. (2007), "Personalised content recommendation and user satisfaction: theoretical synthesis and empirical findings", Journal of Management Information Systems, Vol. 23 No. 3, pp. 45-70.
-
(2007)
Journal of Management Information Systems
, vol.23
, Issue.3
, pp. 45-70
-
-
Liang, T.1
Lai, H.2
Ku, Y.3
-
29
-
-
0032351411
-
A framework for effective commercial web application development
-
Lu, M. and Yeung, W. (1998), "A framework for effective commercial web application development", Internet Research: Electronic Networking Applications and Policy, Vol. 8 No. 2, pp. 166-73.
-
(1998)
Internet Research: Electronic Networking Applications and Policy
, vol.8
, Issue.2
, pp. 166-73
-
-
Lu, M.1
Yeung, W.2
-
30
-
-
0000738339
-
Auctions and bidding
-
McAfee, R.P. and McMillan, J. (1987), "Auctions and bidding", Journal of Economic Literature, Vol. 25 No. 2, pp. 699-738.
-
(1987)
Journal of Economic Literature
, vol.25
, Issue.2
, pp. 699-738
-
-
McAfee, R.P.1
McMillan, J.2
-
31
-
-
66149133003
-
Cross-bidding in simultaneous online auctions
-
McCart, J.A., Kayhan, V.O. and Bhattacherjee, A. (2009), "Cross-bidding in simultaneous online auctions", Communications of the ACM, Vol. 52 No. 5, pp. 131-4.
-
(2009)
Communications of the ACM
, vol.52
, Issue.5
, pp. 131-134
-
-
McCart, J.A.1
Kayhan, V.O.2
Bhattacherjee, A.3
-
32
-
-
0010515865
-
Going with the flow: Web sites and customer involvement
-
Nel, D., Van Niekerk, R., Berthon, J.P. and Davies, T. (1999), "Going with the flow: web sites and customer involvement", Internet Research: Electronic Networking Applications and Policy, Vol. 9 No. 2, pp. 109-16.
-
(1999)
Internet Research: Electronic Networking Applications and Policy
, vol.9
, Issue.2
, pp. 109-16
-
-
Nel, D.1
Van Niekerk, R.2
Berthon, J.P.3
Davies, T.4
-
34
-
-
0002359744
-
User interface directions for the web
-
Nielsen, J. (1999), "User interface directions for the web", Communications of the ACM, Vol. 42 No. 1, pp. 65-72.
-
(1999)
Communications of the ACM
, vol.42
, Issue.1
, pp. 65-72
-
-
Nielsen, J.1
-
35
-
-
77956634569
-
End of web design
-
23 July available at: (accessed 7 September 2008) http://www.useit.com/ alertbox/20000723.html
-
Nielsen, J. (2000a), "End of web design", Current Issues in Web Usability, 23 July, available at: www.useit.com/alertbox/20000723.html (accessed 7 September 2008).
-
(2000)
Current Issues in Web Usability
-
-
Nielsen, J.1
-
36
-
-
0003847952
-
-
New Riders Publishing, Indianapolis, IN
-
Nielsen, J. (2000b), Designing Web Usability, New Riders Publishing, Indianapolis, IN.
-
(2000)
Designing Web Usability
-
-
Nielsen, J.1
-
37
-
-
31044440344
-
Usability 101: Introduction to usability
-
23 August, available at: (accessed 7 September 2008) http://www.useit. com/alertbox/20030825.html
-
Nielsen, J. (2003), "Usability 101: introduction to usability", Current Issues in Web Usability, 23 August, available at: www.useit.com/ alertbox/20030825.html (accessed 7 September 2008).
-
(2003)
Current Issues in Web Usability
-
-
Nielsen, J.1
-
38
-
-
0034340409
-
Measuring the customer experience in online environments: A structural modeling approach
-
Novak, T.P., Hoffman, D.L. and Yung, Y. (2000), "Measuring the customer experience in online environments: a structural modeling approach", Marketing Science, Vol. 19 No. 1, pp. 22-42.
-
(2000)
Marketing Science
, vol.19
, Issue.1
, pp. 22-42
-
-
Novak, T.P.1
Hoffman, D.L.2
Yung, Y.3
-
39
-
-
0036015965
-
Web site usability, design, and performance metrics
-
Palmer, J.W. (2002), "Web site usability, design, and performance metrics", Information Systems Research, Vol. 13 No. 2, pp. 151-67.
-
(2002)
Information Systems Research
, vol.13
, Issue.2
, pp. 151-67
-
-
Palmer, J.W.1
-
40
-
-
84986065113
-
Identifying key factors affecting consumer purchase behavior in an online shopping context
-
Park, C. and Kim, Y. (2003), "Identifying key factors affecting consumer purchase behavior in an online shopping context", International Journal of Retail & Distribution Management, Vol. 31 No. 1, pp. 16-29.
-
(2003)
International Journal of Retail & Distribution Management
, vol.31
, Issue.1
, pp. 16-29
-
-
Park, C.1
Kim, Y.2
-
41
-
-
84992924998
-
Determining the importance of key criteria in web usability
-
Pearson, J.M., Pearson, A. and Green, D. (2007), "Determining the importance of key criteria in web usability", Management Research News, Vol. 30 No. 11, pp. 816-28.
-
(2007)
Management Research News
, vol.30
, Issue.11
, pp. 816-28
-
-
Pearson, J.M.1
Pearson, A.2
Green, D.3
-
42
-
-
1642307764
-
General surgery residency program web sites: Usefulness and usability for resident applicants
-
Reilly, E.F., Leibrandt, T.J., Zonno, A.J., Simpson, M.J. and Morris, J.B. (2003), "General surgery residency program web sites: usefulness and usability for resident applicants", Current Surgery, Vol. 61 No. 2, pp. 236-40.
-
(2003)
Current Surgery
, vol.61
, Issue.2
, pp. 236-240
-
-
Reilly, E.F.1
Leibrandt, T.J.2
Zonno, A.J.3
Simpson, M.J.4
Morris, J.B.5
-
43
-
-
3843080618
-
The impact of interface usability on trust in web retailers
-
Roy, M.C., Dewit, O. and Aubert, B.A. (2001), "The impact of interface usability on trust in web retailers", Internet Research: Electronic Networking Applications and Policy, Vol. 11 No. 5, pp. 388-98.
-
(2001)
Internet Research: Electronic Networking Applications and Policy
, vol.11
, Issue.5
, pp. 388-98
-
-
Roy, M.C.1
Dewit, O.2
Aubert, B.A.3
-
44
-
-
38349073399
-
A multi-agent paradigm as structuring principle for planning support systems
-
Saarloos, D.J.M., Arentze, T.A., Borgers, A.W.J. and Timmermans, H.J.P. (2008), "A multi-agent paradigm as structuring principle for planning support systems", Computers, Environment and Urban Systems, Vol. 32 No. 1, pp. 29-40.
-
(2008)
Computers, Environment and Urban Systems
, vol.32
, Issue.1
, pp. 29-40
-
-
Saarloos, D.J.M.1
Arentze, T.A.2
Borgers, A.W.J.3
Timmermans, H.J.P.4
-
49
-
-
0000274875
-
Research strategies and tactics in industrial and organizational psychology
-
Dunnette, M.D. and Hough, L.M. (Eds) Consulting Psychologists Press, Palo Alto, CA
-
Sackett, P.R. and Larson, J.R. Jr (1990), "Research strategies and tactics in industrial and organizational psychology", in Dunnette, M.D. and Hough, L.M. (Eds), Handbook of Industrial and Organizational Psychology, Consulting Psychologists Press, Palo Alto, CA, pp. 419-89.
-
(1990)
Handbook of Industrial and Organizational Psychology
, pp. 419-89
-
-
Sackett, P.R.1
Larson Jr., J.R.2
-
50
-
-
52049115406
-
Reconciling usability and interactive system architecture using patterns
-
Seffah, A., Mohamed, T., Habieb-Mammar, H. and Abran, A. (2008), "Reconciling usability and interactive system architecture using patterns", The Journal of Systems and Software, Vol. 81 No. 11, pp. 1845-52.
-
(2008)
The Journal of Systems and Software
, vol.81
, Issue.11
, pp. 1845-52
-
-
Seffah, A.1
Mohamed, T.2
Habieb-Mammar, H.3
Abran, A.4
-
51
-
-
33745871182
-
A hybrid MCDM model for strategic vendor selection
-
Shyur, H. and Shih, H. (2006), "A hybrid MCDM model for strategic vendor selection", Mathematical and Computer Modelling, Vol. 44 Nos 7-8, pp. 749-61.
-
(2006)
Mathematical and Computer Modelling
, vol.44
, Issue.7-8
, pp. 749-61
-
-
Shyur, H.1
Shih, H.2
-
52
-
-
84993025085
-
On the quality assessment of advanced e-learning services
-
Stefani, A., Vassiliadis, B. and Xenos, M. (2006), "On the quality assessment of advanced e-learning services", Interactive Technology and Smart Education, Vol. 3 No. 3, pp. 237-50.
-
(2006)
Interactive Technology and Smart Education
, vol.3
, Issue.3
, pp. 237-50
-
-
Stefani, A.1
Vassiliadis, B.2
Xenos, M.3
-
54
-
-
25144453361
-
Analyzing the influence of web site design parameters on web site usability
-
Tarafdar, M. and Zhang, J. (2005), "Analyzing the influence of web site design parameters on web site usability", Information Resources Management Journal, Vol. 18 No. 4, pp. 62-80.
-
(2005)
Information Resources Management Journal
, vol.18
, Issue.4
, pp. 62-80
-
-
Tarafdar, M.1
Zhang, J.2
-
55
-
-
84992998111
-
Effective web sites for small and medium-sized enterprises
-
Thelwall, M. (2000), "Effective web sites for small and medium-sized enterprises", Journal of Small Business and Enterprise Development, Vol. 7 No. 2, pp. 149-59.
-
(2000)
Journal of Small Business and Enterprise Development
, vol.7
, Issue.2
, pp. 149-159
-
-
Thelwall, M.1
-
57
-
-
0039923253
-
Determinants of e-commerce web site
-
Turban, E. and Gehrke, D. (2000), "Determinants of e-commerce web site", Human Systems Management, Vol. 19 No. 2, pp. 111-20.
-
(2000)
Human Systems Management
, vol.19
, Issue.2
, pp. 111-20
-
-
Turban, E.1
Gehrke, D.2
-
58
-
-
34047188691
-
Internet archaeology: Uncovering pension sector web site evolution
-
Waite, K. and Harrison, T. (2007), "Internet archaeology: uncovering pension sector web site evolution", Internet Research, Vol. 17 No. 2, pp. 180-95.
-
(2007)
Internet Research
, vol.17
, Issue.2
, pp. 180-95
-
-
Waite, K.1
Harrison, T.2
-
59
-
-
33846510483
-
Functionality and usability in design for eStatements in eBanking services
-
Weir, C., McKay, I. and Jack, M. (2007), "Functionality and usability in design for eStatements in eBanking services", Interacting with Computers, Vol. 19 No. 2, pp. 241-56.
-
(2007)
Interacting with Computers
, vol.19
, Issue.2
, pp. 241-256
-
-
Weir, C.1
McKay, I.2
Jack, M.3
-
60
-
-
0035780586
-
E-commerce web site design: Strategies and models
-
Wen, H.J., Chen, H. and Hwang, H. (2001), "E-commerce web site design: strategies and models", Information Management & Computer Security, Vol. 9 No. 1, pp. 5-12.
-
(2001)
Information Management & Computer Security
, vol.9
, Issue.1
, pp. 5-12
-
-
Wen, H.J.1
Chen, H.2
Hwang, H.3
-
61
-
-
0036377661
-
A user-centered approach to e-book design
-
Wilson, R., Landoni, M. and Gibb, F. (2002), "A user-centered approach to e-book design", The Electronic Library, Vol. 20 No. 4, pp. 322-30.
-
(2002)
The Electronic Library
, vol.20
, Issue.4
, pp. 322-330
-
-
Wilson, R.1
Landoni, M.2
Gibb, F.3
-
62
-
-
12244267312
-
Development and validation of an instrument to measure user-perceived service quality of information presenting web portals
-
Yang, Z., Cai, S., Zhou, Z. and Zhou, N. (2005), "Development and validation of an instrument to measure user-perceived service quality of information presenting web portals", Information and Management, Vol. 42 No. 4, pp. 575-89.
-
(2005)
Information and Management
, vol.42
, Issue.4
, pp. 575-589
-
-
Yang, Z.1
Cai, S.2
Zhou, Z.3
Zhou, N.4
-
63
-
-
3543051806
-
Extending the modified heuristic usability evaluation technique to chain and independent hotel web sites
-
Yeung, T.A. and Law, R. (2004), "Extending the modified heuristic usability evaluation technique to chain and independent hotel web sites", International Journal of Hospitality Management, Vol. 23, pp. 307-13.
-
(2004)
International Journal of Hospitality Management
, vol.23
, pp. 307-313
-
-
Yeung, T.A.1
Law, R.2
|