Emotional crisis communication

Public Relations Review

Volumn 40, Issue 3, 2014, Pages 526-536

  Van der Meer, Toni G L A ^a   Verhoeven, Joost W M ^a  

^a UNIVERSITY OF AMSTERDAM   (Netherlands)

Author keywords

Corporate reputation; Crisis communication; Emotion; Response strategy

Indexed keywords

EID: 84902295572     PISSN: 03638111     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.pubrev.2014.03.004     Document Type: Article

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