Restoring reputations in times of crisis: An experimental study of the Situational Crisis Communication Theory and the moderating effects of locus of control

Public Relations Review

Volumn 36, Issue 3, 2010, Pages 256-262

  Claeys, An Sofie ^a   Cauberghe, Verolien ^a   Vyncke, Patrick ^a  

^a GHENT UNIVERSITY   (Belgium)

Author keywords

Corporate reputation; Crisis communication; Crisis response strategy; Crisis responsibility; Locus of control

Indexed keywords

EID: 77954387412     PISSN: 03638111     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.pubrev.2010.05.004     Document Type: Article

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