Are crisis communicators practicing what we preach?: An evaluation of crisis response strategy analyzed in public relations research from 1991 to 2009

Public Relations Review

Volumn 35, Issue 4, 2009, Pages 446-448

  Kim, Sora ^a   Avery, Elizabeth Johnson ^b   Lariscy, Ruthann W ^c  

^a DEPAUL UNIVERSITY   (United States)

^b UNIVERSITY OF TENNESSEE   (United States)

^c UNIVERSITY OF GEORGIA   (United States)

Author keywords

Crisis communication management; Crisis response strategy; Image repair theory; Situational Crisis Communication Theory

Indexed keywords

EID: 70349772923     PISSN: 03638111     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.pubrev.2009.08.002     Document Type: Article

References (3)

1. Benoit W.L. Image repair discourse and crisis communication. Public Relations Review 23 (1997) 177-186
2. Coombs W.T. Ongoing crisis communication: Planning, managing and responding. 2nd ed. (2007), Sage, Thousand Oaks, CA
3. Heath R.L., and Coombs W.T. Today's public relations: An introduction (2006), Sage, Thousand Oaks, CA