Viewing systems as services: The role of service quality

International Conference on Information Systems 2011, ICIS 2011

Volumn 3, Issue , 2011, Pages 2501-2518

  Akter, Shahriar ^a   Ray, Pradeep ^a   D'Ambra, John ^a  

^a UNIVERSITY OF NEW SOUTH WALES   (Australia)

Author keywords

Continuance intentions; Perceived value; Satisfaction; Service quality

Indexed keywords

BUSINESS-TO-CONSUMER; CONTINUANCE INTENTIONS; INFORMATION QUALITY; INTERACTION QUALITY; M-HEALTH SERVICES; PERCEIVED VALUE; SATISFACTION; SERVICE QUALITY;

HEALTH CARE; INFORMATION SYSTEMS;

QUALITY OF SERVICE;

EID: 84884641774     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

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