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Volumn 47, Issue 3, 2000, Pages 191-207

Customer satisfaction cues to support market segmentation and explain switching behavior

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EID: 0034148454     PISSN: 01482963     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0148-2963(98)00060-5     Document Type: Article
Times cited : (402)

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